AT&T customers think they are ripped off as carrier triples administrative fee17
Simple math says that each AT&T customer would have to pay around $18 over the course of two years of service, but now with the new administrative fee, the amount skyrockets to $50. Not to mention that this administrative fee is paid per line, so for customers who own two, three or more lines the price increase is incredibly high.
Following the sudden fee increase, AT&T could boost its revenue by $800 million, according to analysts. Well, that seems to be a very good reason to increase the administrative fee. AT&T has yet to respond to the customer rage, although it's unlikely they will backtrack on their decision.