AT&T loses 191,000 postpaid phone subscribers in Q1

AT&T loses 191,000 postpaid phone subscribers in Q1
AT&T released its first quarter earnings report earlier today, and during the three-month period from January through March the company saw 191,000 postpaid phone subscribers leave. That compares to the 289,000 such customers that left Verizon during the same period. But most telling was the 798,000 postpaid phone subscribers added to T-Mobile's customer logs during the first three months of the year. Sprint is expected to show a gain of 100,000 postpaid phone subscribers for the period.

Revenue attributed to AT&T's wireless division declined 4.4% year-over-year to $17.2 billion, thanks to lower equipment and services revenue. Still, there were some positives. Postpaid phone churn was at a record low of .90%. Operating margins were a strong 30.1%. During the three months, 85% of postpaid phone subscribers were using a Mobile Share plan that does not offer a phone subsidy. 82% of all equipment upgrades and gross smartphone additions during the quarter came from sales made under AT&T's equipment installment program, including AT&T Next. That was up from the 80% of phone upgrades and gross additions that were related to an EIP during the first Quarter of 2016.

AT&T says that because it cannot predict handset sales in advance, it no longer will forecast revenue for future quarters. After the earnings were reported, the stock dropped 11 cents after-hours to $39.83

source: AT&T

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10 Comments

1. ph00ny

Posts: 2055; Member since: May 26, 2011

Consumers are finally speaking with their wallets. Hopefully this causes big shift in the way they do business and no longer ripoff their customers because they're the top tier service provider

2. jphiller87

Posts: 92; Member since: Apr 23, 2015

I've been trying to get my gf to come over from at&t to tmobile for a while now.

3. sissy246

Posts: 7124; Member since: Mar 04, 2015

I may pay 15.00 more a month with at&t , but I will gladly pay it for reliable.

7. jphiller87

Posts: 92; Member since: Apr 23, 2015

AT&T reliable lol best joke i've heard all day thanks for the laugh.

9. Bernoulli

Posts: 4361; Member since: Sep 01, 2012

I guess it can be a joke if you're in LA, here in Texas at&t dominates big time, am with t mobile though but at&t is still the best here.

10. Blazers

Posts: 751; Member since: Dec 05, 2011

Since it's headquarters are based in Dallas, and Austin is their data testing ground, it better be good in Texas.

4. L0n3n1nja

Posts: 1579; Member since: Jul 12, 2016

I had T-Mobile for years, than I moved to a place where they literally didn't get service and had to switch to Verizon. Tried T-Mobile again over the winter, came back to Verizon, I'd rather pay more for a better network and the knowledge my phone works EVERYWHERE I go.

5. L0n3n1nja

Posts: 1579; Member since: Jul 12, 2016

I'm shocked Sprint is gaining popularity, I won't even talk to someone with a Sprint phone because it's impossible to understand them, call quality is garbage.

6. starjammer

Posts: 17; Member since: Jan 08, 2009

It always depends on where you live. I have sprint and coverage is great everywhere I go. I don't leave my area much so I can't speak of outer areas.

8. Mr.Pussy

Posts: 348; Member since: Feb 16, 2017

I can't wait to het my family out of AT&T. Between them and Verizon they both sucks.

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