As many as 40,000 OnePlus customers were affected by theft of credit card data

As many as 40,000 OnePlus customers were affected by theft of credit card data
Earlier this week, we told you that OnePlus had to stop accepting credit cards for purchases made on its website. A security breach allowed customers' credit card information to be stolen while in the middle of completing a transaction online. According to the company, the breach was executed by a malicious script that had been running on one of its payment processing servers since the middle of November. With a third party security firm investigating the matter, OnePlus says that it has discovered how and where the attack was introduced to its server, although it doesn't know if it was installed physically at the site, or installed using remote access.

OnePlus says that as many as 40,000 of its customers were affected by the breach. This number was characterized by OnePlus as a "small subset" of its total customer count. The information stolen included credit card numbers, expiration dates and security codes. The malicious script sent this data directly from the customer's browser, and has since been eliminated, according to the company.

If you made a purchase on the OnePlus website using a credit card between the middle of November and January 11th, you should check your credit card statements for charges that you did not authorize. The company adds that those using a saved credit card, and those who paid with the "Credit Card via PayPal" option should not be affected. Information from PayPal cards were not part of the theft.


If you have more questions pertaining to the incident, OnePlus suggests that you head over to their support page by clicking on this link.

source: OnePlus

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26 Comments

1. Phonehex

Posts: 767; Member since: Feb 16, 2016

This is really bad. Someone can potentially lose thousands of $$ because of this.

8. CandyBar

Posts: 43; Member since: Dec 08, 2017

It is bad but as long as you check it and call the CC company - you won't owe a penny - the ones who get burned are the merchants if they let them out with the merchandise - CC company won't pay them. Ultimately, every time fraud occurs we all pay for it with higher prices and if you carry a balance, higher interest rates.

4. sirohunter

Posts: 205; Member since: Sep 23, 2017

Damn, I like OP, but lately these things are going around too often with this company starting from getting personal data from users and now this. Hope this won't let the company to go down.

6. Mreveryphone

Posts: 1834; Member since: Apr 22, 2014

Use a prepaid card for online purchases...

12. Venom

Posts: 3733; Member since: Dec 14, 2017

Or PayPal.

16. dimas

Posts: 3383; Member since: Jul 22, 2014

I always go with paypal. Safe as my grandma's home-baked cookies.

24. ebilcake

Posts: 1231; Member since: Jul 16, 2016

This is why I always use Paypal where possible

25. rouyal

Posts: 1583; Member since: Jan 05, 2018

I just got several unauthorized transactions pending on my account this morning when I woke up. Had to call and cancel my card, and wait for a new one in the mail. The 5T is a good phone, but I think it'll be my last OnePlus phone, and perhaps last Chinese phone. Too much drama.

26. CX3NT3_713

Posts: 2361; Member since: Apr 18, 2011

Damn..good thing I checked out with pay pal

* Some comments have been hidden, because they don't meet the discussions rules.

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