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White Samsung Galaxy S III having build quality issues too?

Posted: , by Ray S.

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White Samsung Galaxy S III having build quality issues too?
Do you remember the late May story that Samsung had to destroy over 600,000 back covers of the blue Galaxy S III, because of problems with the paint? Well, it looks like the white version of the handset may note be flawless too.

One of our readers has sent us some photos of their white Galaxy S III. The phone has been purchased along with a case, and the case hasn't been taken off since then. However, just a couple of days ago, our reader claims to have taken the case off, and found out that some small cracks have appeared on the back cover, right around the camera area. According to our user, the cracks are fairly small and aren't visible on the inner side of the cover, but still, it would have been much better if they were actually found only on the inside. But why would they appear in the first place?

We'll reach out to Samsung in an attempt to see if this is a common problem, or an isolated case. Meanwhile, do your observe anything similar with your white Galaxy S III? If you do, feel free to send us a pic using our tips form.

White Samsung Galaxy S III having build quality issues too?
White Samsung Galaxy S III having build quality issues too?

Thanks, Atanas!

UPDATE: Another user has sent us a pic showing some small cracks that have appeared in the paint of his white Galaxy S III back cover around the area of the camera.

White Samsung Galaxy S III having build quality issues too?

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posted on 13 Jul 2012, 05:03 13

1. cepcamba (Posts: 717; Member since: 27 Feb 2012)

Maybe he accidentally sat on it or something like that.

With a bulging back camera, applying force on it will result in a crack like that.

posted on 13 Jul 2012, 05:06 2

4. B3BLW29 (Posts: 238; Member since: 02 Mar 2012)

good point...

posted on 13 Jul 2012, 06:54 3

20. khmer (Posts: 95; Member since: 21 Jun 2012)

The photo back cover is not original, it is too tight, it is cheap plastic and it cracked. Samsung back cover made from polycarbonate is 30x stronger than plastic never crack or break on normal usage.

posted on 13 Jul 2012, 08:54

31. darkkjedii (Posts: 21186; Member since: 05 Feb 2011)

Never huh? I guess mine is only 29 times stronger then.

posted on 13 Jul 2012, 12:49 2

35. gallitoking (Posts: 4718; Member since: 17 May 2011)

well is not the plastic is the paint that is cracking...

posted on 13 Jul 2012, 17:03 3

40. Goldeneye (Posts: 419; Member since: 22 Jan 2011)

I've been saying it all the time Samsung craftsmanship simply sucks and this is their flagship? Imagine the quality of the cheaper models! Yeah Samsung is the best! So its fanboys say, BTW has anybody seen Remix and Rory?

posted on 14 Jul 2012, 02:11 1

43. Forsaken77 (Posts: 553; Member since: 09 Jun 2011)

I always say the same exact thing... Samsung has good features and solid specs but they use garbage components that have a very high failure rate. I had the GS1 Captivate and went through 4 under the warranty for all different problems. I then bought a white GS2 Skyrocket in December 2011 and am on the 2nd one already. And the thing is, the phones I end up with still have issues, I just can deal with them more. Samsung = CHEAP JUNK

posted on 13 Jul 2012, 12:06 12

34. mandkeee (Posts: 82; Member since: 27 Feb 2009)

samsung is garbage company....

posted on 14 Jul 2012, 03:12

45. Wiki_jaan (Posts: 704; Member since: 24 Jun 2012)

i think these are some custom separate cases from china which are not fix properly.

posted on 13 Jul 2012, 05:04 8

2. Sniggly (Posts: 7305; Member since: 05 Dec 2009)

It can't be worse than the cracks that always appear around the charging port of the iPhone 3GS.

posted on 13 Jul 2012, 06:41 16

18. rf1975 (Posts: 258; Member since: 01 Aug 2011)

You mean to say Samsung copy this from iPhone 3GS. LOL.
And you are compairing very old phones build quality with a flagship phones built quality. Don't be so biased.

posted on 13 Jul 2012, 08:55 9

33. darkkjedii (Posts: 21186; Member since: 05 Feb 2011)

This is about Samsung not apple

posted on 13 Jul 2012, 13:11 6

37. amish1512 (Posts: 28; Member since: 07 Jun 2012)

u samsung boy cant compare apple build quality with samsung they r far away

posted on 17 Jul 2012, 10:33

49. mdpinamar (Posts: 1; Member since: 17 Jul 2012)

hablemos de comparaciones cuando tu iphone puedas abrir paginas con contenido flash jajajajajjaja o iphone permita procesar mas de una tarea al mismo tiempo en segundo plano jajajajja iphone es un celular. no es un smartphone.

posted on 13 Jul 2012, 05:06 8

3. wendygarett (unregistered)

Ray article on sgs3 ?? Lol...

posted on 13 Jul 2012, 05:20 10

6. Ray.S (Posts: 329; Member since: 19 Jul 2011)

Why not? :)

posted on 13 Jul 2012, 05:19 7

5. tes101 (Posts: 39; Member since: 11 Jul 2012)

Im not suprised.

posted on 13 Jul 2012, 05:22 3

7. HeliosXenon (Posts: 3; Member since: 13 Jul 2012)

It looks like this is not the original white back cover. If you look at the speaker cover there is a big gap to the cover.

posted on 13 Jul 2012, 05:33 7

8. script_writer (banned) (Posts: 56; Member since: 27 Jun 2012)

definatly not an isolated case (no pun intended). Have got 3 s3 in my office. one blue and two white. Both the white ones had cracks in the paint around the camera when they came out the box. and my lil bro who has a white note had the same issue when he unboxxed his.

posted on 13 Jul 2012, 06:25 3

14. HeliosXenon (Posts: 3; Member since: 13 Jul 2012)

I never had problems with Samsung phones, but with HTC....

All my friends that have Samsung phones don't have problems.....

posted on 13 Jul 2012, 05:42 11

10. vladd100 (Posts: 56; Member since: 12 Jul 2012)

hahaha,u get a samy and then u start suffering..don't u ever learn..go get an htc...

posted on 13 Jul 2012, 06:26 8

15. Tjey007 (Posts: 86; Member since: 22 May 2012)

yes.. to suffer task manager and wifi problems..

posted on 13 Jul 2012, 06:27 1

16. HeliosXenon (Posts: 3; Member since: 13 Jul 2012)

I had only problems with my HTC EVO 3D, the first had hardware problems (vibration did not work), the second had a problem with the graphics chip... the third now works....

posted on 13 Jul 2012, 05:50 15

11. 09wbd03516 (banned) (Posts: 140; Member since: 30 May 2012)

Thank you Samsung!!! You just save my money to buy oneX !!!

posted on 13 Jul 2012, 06:09 9

12. wendygarett (unregistered)

Or waiting for the next xperia...

posted on 13 Jul 2012, 06:19 4

13. script_writer (banned) (Posts: 56; Member since: 27 Jun 2012)

Xperia J is next to be announced

posted on 13 Jul 2012, 08:39 5

27. Atlas (Posts: 158; Member since: 15 Apr 2012)

Ye I'm waiting for the new Xperia aswell. The 'mint'.

posted on 13 Jul 2012, 07:38

22. dsDoan (Posts: 229; Member since: 28 Dec 2011)

You base your judgement on an article you read on the internet, containing no evidence of it's authenticity?

Don't become a lawyer. Or a judge. Hell, don't do jury duty, if you form your opinions without facts.

posted on 13 Jul 2012, 06:38 8

17. kach22 (Posts: 153; Member since: 04 Nov 2011)

I always believed Samsung use cheap plastics in their devices. It's been proved again and again. With such a hefty price tag they are simply robbing the millions.

posted on 13 Jul 2012, 06:47 6

19. adilshaheen (Posts: 2; Member since: 13 Jul 2012)

I am having similar issues with my Galaxy S III too, I've got the same cracks on my phone, yet smaller and less notable but in the exact same area! However, i also have these light brown marks on the edge of my phone too... which is quite odd as I've not stained or dropped my phone since it's been purchased as i have been extra careful with it and have had a protective cover on at all times! So if Samsung does come out with a statement, i would like at least a replacement, if not more!

posted on 13 Jul 2012, 07:18

21. JC557 (Posts: 1513; Member since: 07 Dec 2011)

Polycarbonate is not some miracle material. It is strong but sometimes there will be problems in the manufacturing process or maybe some unwanted cuts were made.

My white Apple MacBook has a polycarbonate shell but inexplicably started cracking on its own, mainly near the edges or rounded areas. Meanwhile my motorcycle and race helmet, also polycarbonate, are still smooth and mostly pristine.

posted on 13 Jul 2012, 07:43

23. Mitchel (Posts: 228; Member since: 25 May 2012)

The owner was unlucky.. My S3 doesn't any have issues like that..

posted on 13 Jul 2012, 07:48

24. Tycoon (Posts: 28; Member since: 10 Nov 2010)

I am in the final stages of deciding which color I want. I've gone one local store a couple of times and they only have a white (dummy) phone. I would like to see the blue before making a decision. Nevertheless, I didn't plan on keeping the back cover on min anyway. There are a couple of places on ebay that are selling aluminum backs to add some individuality to them. I ordered two: A black one (shiny black around the edges, with a muted black aluminum predominantly covering the back) and a white one (white edges with gray aluminum over the back). Either cover will work well on the white one, but the black one would work well on the blue one. Most are coming from overseas, so you will have to be a bit more patient to get the better prices.

If you are interested... for a white phone: http://www.ebay.com/itm/130722128136?var=430076749465&ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1439.l2649

For the blue or white: http://www.ebay.com/sch/i.html?_nkw=samsung+galaxy+s+III+metal+back+cover&_sacat=0&_odkw=samsung+galaxy+s+III+aluminum+back+cover&_osacat=0&_from=R40

posted on 13 Jul 2012, 08:03 3

25. aloner (Posts: 2; Member since: 13 Jul 2012)

There are threads in xda-developers.com and other forums about paint chipping issues on the silver bezel of several white S3s.

posted on 13 Jul 2012, 08:37 3

26. nDray (Posts: 7; Member since: 10 Apr 2012)

You guys are idiots, I mailed you about this issue about a month ago and you said nothing!

Other than the similar cracks, I have found a crack in the rim, below the volume rocker. Other people on forums have reported the same issue.

I went to a samsung repair center and they gladly replaced everything, having left me with the old battery and an essentially new phone.

How ever, this new unit has a rather flimsy volume rocker (just the volume down function), and a dust spec under the glass in the screen. It could only have come like so from the factory.... I'll see about these issues only in the future, they don't bother me much.

posted on 13 Jul 2012, 08:43 2

29. metoyou (Posts: 279; Member since: 19 Oct 2011)

Did you sat on it with his phone inside his back pocket? I sat on mine a few times hahaha but nothing happen. Maybe that have to do with my body weight :)

posted on 13 Jul 2012, 08:55

32. metoyou (Posts: 279; Member since: 19 Oct 2011)

oops i meant he not you

posted on 13 Jul 2012, 08:44 1

30. adilshaheen (Posts: 2; Member since: 13 Jul 2012)

The good thing is though, since my galaxy SIII is made of flimsy polycarbonate plastic, it is easily replaced and I have done so and got the back of the pebble blue, matching with my front of marble white, seems to look pretty awesome imo! Design team from samsung deserve credit for this as the back is tottaly seperate from the front as far as their body goes, so blue and white dont look bad at all, infact i prefer it to the original white, but can't seem to not go back to the full white shell! Prefer replacing plastic over glass (*iphone fanboys enrage and run to the keyboard*) as it's alot easier and cheaper :)

posted on 13 Jul 2012, 13:03 2

36. whothisperson (Posts: 102; Member since: 06 May 2012)

Indeed.. it cost 32 dollars or so to replace the glass back of the iphone 4/4s

posted on 13 Jul 2012, 13:20

38. frydaexiii (Posts: 1443; Member since: 01 Dec 2011)

Damn, you guys are a whiny bunch...It's just a cover, go to the Samsung shop and get it changed, if not just buy a new one. It's not that expensive and since S3s are popular you can find accessories everywhere. It's definately cheaper and easier than fixing say a broken iPhone 4 back or if the OneX has a crack you can't even fix it.

posted on 13 Jul 2012, 14:39 2

39. Jay2ice (Posts: 13; Member since: 15 Jun 2012)

" I could never get a samsung" Lol.

posted on 13 Jul 2012, 18:45

41. dmn666 (Posts: 244; Member since: 19 Oct 2011)

Wow...looks like hyper turd is not holding up pretty well.

posted on 14 Jul 2012, 03:11

44. OSFantasma (Posts: 119; Member since: 27 Sep 2011)

meh.. hey if you want to sell your gs3 i'll buy it and buy aluminum back. I've seen that phone and will say a thing like this will not change my mind i would but a after market back made out of aluminium or some type of metal.

posted on 14 Jul 2012, 08:54

46. 300men (Posts: 7; Member since: 16 Feb 2012)

All parts are easy to replace, but in unison Samsung is the master for cheap build.
The build quality of the SGSlll was a total let down for me.

posted on 15 Jul 2012, 09:11

47. JunitoNH (Posts: 1774; Member since: 15 Feb 2012)

People STOP!!! complaining, reason phone chips so much, was made for humans. So of course there are going to be many imperfections.

posted on 16 Jul 2012, 18:07

48. evolutionqy7 (Posts: 38; Member since: 27 May 2011)

I seem so many white SGS2's with that issue. Looks like nothing has changed...

posted on 23 Jul 2012, 11:30 1

50. jeffronc (Posts: 17; Member since: 15 Jun 2012)

I got my s3 on thursday. Yesterday it fell out of my pocket while sitting at the kitchen table (about 12-18") and the "gorilla glass" cracked from the top corner in an arc almost 2 inches long right down to the side near the power button. I'm pissed. This thing is CHEAP. Called Costco (wireless advocates) and they said they are hearing a lot of breakages from normal wear and tear. They are contacting Samsung today to tell them ther is a serious quality issue with this glass. If it can't hit a hard wood floor from 18 inches it's worthless to me. Unfortunately I was supposed to have my Otterbox case by now but it is delayed. Thanks Samsung. Thanks Otterbox. I'm going to trade it in for a RAZR Maxx.

posted on 29 Jul 2012, 14:16

51. jamkur (Posts: 1; Member since: 29 Jul 2012)

I have a white Samsung s3 and I've just noticed 2 small cracks around the camera lens. I've never dropped my phone and I've always treated it with great care etc. There is defiantly an issue with quality of the back covers. Anybody know how to get this replaced without calling expensive Samsung customer service number?

posted on 30 Jul 2012, 07:10

52. Tycoon (Posts: 28; Member since: 10 Nov 2010)

Hey jamkur, you can always look on ebay. I bought a battery cover that had metal (silver, gray, black, wood grain, etc) on the back for a more premium look. Also, they have just the regular (plastic) covers on there as well, though you may not have the carrier's name on it (which is fine with me). They even have some that have a carbon fiber back.

Here is a link:http://www.ebay.com/sch/i.html?_trksid=p5197.m570.%20l1313&_nkw=galaxy+s+III+battery+cover&_sacat=0

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