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Verizon to charge $2 for monthly bills paid online or over the phone

Posted: , by Nick T.

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Verizon to charge $2 for monthly bills paid online or over the phone
Starting January 15, every Verizon customer who chooses to pay their monthly bill online or over the phone will be charged a $2 convenience fee for the transaction. That is what becomes evident after examining these spy shots that a source for Droid Life provided. Yes, we know that the amount is not of epic proportions, but it sure is annoying having to pay an extra $24 per year if you have already opted in for a pretty hefty data plan. 

Fortunately, there are several workarounds to the $2 fee. One of them is to sign up for Verizon's Auto Pay service, which will automatically charge your card or checking account on a monthly basis. The other one would be to go old-school and either send Verizon a check, an actual paper one, or pay at a Verizon outlet. Alternatively, if your bank provides automatic bill payments, that is an option as well. And by the way, gift cards are not subjected to the convenience fee.

So, if you don't have Auto Pay enabled yet, that would probably be the best way to go. Ironically, having your bill paid automatically seems convenient enough despite not requiring you to pay any extra fees.

Thanks to everyone who sent this in!

source: Droid Life

Verizon to charge $2 for monthly bills paid online or over the phone
Verizon to charge $2 for monthly bills paid online or over the phone

56 Comments
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posted on 29 Dec 2011, 03:52 14

1. SGS2isBetter (Posts: 2; Member since: 29 Dec 2011)


WOW verizon all I can say is FU!

you screw us by taking away unlimited
screw us when you didn't give us SGS2 instead you give us a nexus that is not even a true google experience phone and is full of problems and inferior hardware
than you screw us when you started charging $299 for a phone with 2 years contract
and now this BS

FU verizon!

posted on 29 Dec 2011, 04:41 3

3. Phullofphil (Posts: 801; Member since: 10 Feb 2009)


Though I agree this is petty you might just switch to att or tmobile because you will never be happy

posted on 29 Dec 2011, 09:06 2

23. phonetech23 (Posts: 2; Member since: 29 Dec 2011)


and you will be right back to verizon

posted on 29 Dec 2011, 11:16 3

28. devon613 (Posts: 115; Member since: 13 Oct 2011)


i would hope not verizon is overrated

posted on 29 Dec 2011, 14:38 1

38. items17070 (Posts: 70; Member since: 20 Dec 2011)


I agree with you on that devon613... as far as phonetech is concered, I have had services with all the major carriers and I have used VERIZON the least, for one, there service is NOT ALL that outstanding anyway,,, and 2, verizon is GREEDY!
I THINK everyone should show verizon the response that customers of Bank of America did when they decided to charge $5 for the stupid debit card! look how long that lasted!

posted on 29 Dec 2011, 05:25 2

8. sleepyjohnny (Posts: 151; Member since: 16 Dec 2009)


Hmm well if you already had verizon, they didnt take away any unlimited data from you. I still have it. I have a galaxy nexus and im ttping on it right now. Its awesome. Im sorry if you feel that having an app to check your account and having an app to transfer contacts over just in case youre not coming from an android phone, ruin the google experience for you. Clearly you dont sound like you have verizon and if you do, your nagging is irrelevant because youre complaining for the sake of complaining.

posted on 29 Dec 2011, 14:48 2

39. items17070 (Posts: 70; Member since: 20 Dec 2011)


If you think you going to have that so called UNLIMITED DATA, forever, LOL , you got another thing coming!! LOL

posted on 29 Dec 2011, 15:51 2

47. thephoneguy92 (Posts: 191; Member since: 29 Dec 2011)


I don't understand why you are complaining the Verizon got rid of unlimited data. Sprint is the only carrier with true unlimited data and look at there coverage. T-Mobile slows your data down to unusable Edge speeds. AT&T also doesn't have unlimited data. So why are you ragging on Verizon? Surely you are aware that Verizon's service is superior to Sprint and T-Mobile, or else you would switch to them to get your unlimited data.

posted on 29 Dec 2011, 08:18 2

18. Alantef (Posts: 288; Member since: 14 Sep 2011)


i wouldn't say inferior hardware......i have the GSM nexus and have not one issue and pulling 12Mbps every time i run a speed test (in Orlando with t mobile).....but everything else i can agree with...the price point is crazy when this phone was FREE over in the uk under a 2 year....

posted on 29 Dec 2011, 12:58 1

32. Vzw_employee (Posts: 42; Member since: 01 Sep 2011)


Come on 12mbps on T-mobile, Please I had A Galaxy S 4g with T-mobile before switching to Verizon, and I was lucky to get 1.5mbps here in Ca, in NV it worked at 0.5mbps, My brother who lives in Miami uses a galaxy S2, he always complains of how slow T-mobile is over there, even if the Nexus was superior to Galaxy S2, is hard for me to believe that T-mobile HSPA+ is just as fast as LTE,.
let's see some proof

posted on 29 Dec 2011, 09:05 1

22. phonetech23 (Posts: 2; Member since: 29 Dec 2011)


verizon is always going to be the best company and thats why you will never leave.

posted on 29 Dec 2011, 11:18 3

29. devon613 (Posts: 115; Member since: 13 Oct 2011)


people leave everyday....gsm baby

posted on 29 Dec 2011, 14:57 1

40. items17070 (Posts: 70; Member since: 20 Dec 2011)


once again, I have to agree with you devon613, I have had verizon a few times, but just could not find it being worth it, and had left, and thank GOD the word 'OPINION' was invented, because that is what phonetech23 is simply expressing that verizon is the best company, and we all know thats HIS OPINION.... LOL

posted on 29 Dec 2011, 22:38

55. Boohoo (Posts: 2; Member since: 29 Dec 2011)


Sounds like a lot of #FIRSTWORLDPAINS.

posted on 29 Dec 2011, 04:07 8

2. Giggity (Posts: 147; Member since: 17 Nov 2011)


I can understand the fee for making payment over the phone, but online too?

I'm not really a fan of auto-pay service. There's always a risk of a hefty unauthorized charge(s) being slap on your bill without you knowing...at all.

I wouldn't be surprised if AT&T, Sprint and T-Mobile will follow Verizon payment scheme in the upcoming months.

posted on 29 Dec 2011, 13:16 1

33. GALAXY-S (Posts: 701; Member since: 07 Jun 2011)


As i read this article all i had in my mind was ( i hope the rest of the carriers dont follow this crap ) aarrghh that would suck!!
FU verizon!

posted on 29 Dec 2011, 04:44 3

4. Phullofphil (Posts: 801; Member since: 10 Feb 2009)


I say everybody should pay through the mail that way it would cost them more money to send out mail and process paper mail. This is petty and they know that most people will over look two dollars. It amounts nothing more than another tax on taxed survice

posted on 29 Dec 2011, 15:18

41. items17070 (Posts: 70; Member since: 20 Dec 2011)


You would be surprised how many people are NOT going to overlook that silly $2 fee!!!!

posted on 29 Dec 2011, 04:54 5

5. longhairbilly (Posts: 66; Member since: 23 Aug 2010)


A stamp is 44 cents.I'll continue to pay you the old way and save myself some money.

posted on 29 Dec 2011, 08:50

20. Tux4g63 (Posts: 118; Member since: 21 Oct 2011)


Amazing. Love it

posted on 29 Dec 2011, 04:58 8

6. Sniggly (Posts: 7305; Member since: 05 Dec 2009)


Are you f**king serious, Verizon? This is total bulls**t. An electronic payment system used manually gives you the money instantly and costs less for you to maintain and you want to penalize people for using it?!

I smell a class action lawsuit coming up.

posted on 29 Dec 2011, 05:24 3

7. bossmt_2 (Posts: 449; Member since: 13 Oct 2009)


This is almost certain to get foottraffic into stores. I'm sure this will be gone somewhat soon, when enough people complain.

posted on 29 Dec 2011, 15:20 1

42. items17070 (Posts: 70; Member since: 20 Dec 2011)


yup! look what happened to bank of america when they decided to charge $5 monthly fee! hope this pans out the same way bank of america $5 fee, POOF!!! GONE!!

posted on 29 Dec 2011, 05:28 4

9. sleepyjohnny (Posts: 151; Member since: 16 Dec 2009)


This sounds ridiculous. The whole part of america going green is to cut back on paper billing, yet verizon wants to charge $2 for that? I dont like that at all and i dont think the government should allow that.

posted on 29 Dec 2011, 05:32 2

10. networkdood (Posts: 6330; Member since: 31 Mar 2010)


Just as bad as a bank/credit card company - should be illegal to pay online as the cost of overhead is cheaper than having people on the phones.
AT&T charges 5.00 for payments with a live person, but is free with the IVR or online.

posted on 29 Dec 2011, 06:07 3

11. epeevic (Posts: 7; Member since: 29 Dec 2011)


Baltimore MD, 7:06 AM and I currently have no Verizon 3G/4G coverage... and why on Earth do I have to give them an extra $2/month?

posted on 29 Dec 2011, 06:14 4

12. hawk62 (Posts: 320; Member since: 21 Nov 2009)


Wow! Most other companies charge the other way. Most want online payments. Verizon sucks, glad i left them.

Oh and sleepyjohnny post #8, we can tell you are using a crap nexus. How many mistakes can you find in his post?

posted on 29 Dec 2011, 07:11 1

14. sleepyjohnny (Posts: 151; Member since: 16 Dec 2009)


Okay... my comment has mistakes. No apostrophes and "tting" instead of "typing". For whatever reason there's no autocorrect while typing here. My "crap" nexus is great, and is easily the all around best phone currently offered by Verizon in terms of features and specifications.

But thanks for calling me out on my phone and my errors.

posted on 29 Dec 2011, 06:58 2

13. MorePhonesThanNeeded (Posts: 645; Member since: 23 Oct 2011)


This is weird, I wonder who is the smart guy behind this idea? For years they harp on going paperless billing, and now that you do that, now they want to charge you $2 convenience fee for not paying using paper? How inconvenient, well I guess I will just walk into the store and pay at the kiosk, lol. Used to do that because I was always out and about. Nice try, but I'm not that lazy. I can walk to the VZW store and swipe my card a few clicks and I'm done.

Strange things these corporate idiots come up with to outsmart the lazy phone owners who don't like to keep tabs on their phone bills. Anyone here notice when you buy stuff in the VZW stores, that you always get discounts. Can't remember paying the asking price for any accessory at any VZW store, how do they even do that? Seems like buying online is the opposite, buying in person at the store nets you better discounts on accessories but online you get deals on phones alone. Keep tabs on these guys so you can save money :).

VZW who ever came up with this idea is smart, but I certainly hope that this goes away fast, come on people lets get upset over this and basically never pay online or use the phone to pay, just go the extra mile and pay through snail mail or walk in the store. If you do that, they'll have to come up with another scheme. We are the customers, we dictate things now lets sway their thinking a bit shall we? Screw that leaving the company over this, that's just dumb...over something you can basically work around easily...yeah that's showing them you refuse to think for yourself, lets just run. lol. With unlimited everything grandfathered in, I wouldn't go anywhere. Still have the best deal and can go 4G no extra charge and keep my unlimited plan...yes I already countered their $2 fee charge and still have my plan on the most reliable and underhanded network.

posted on 29 Dec 2011, 07:41 1

15. tralus69 (Posts: 1; Member since: 29 Dec 2011)


Instead of getting mad everyone on vzw should just start paying by check. do you realize how many people it would take to handle the increase in mail, in there accounting dept.

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