Survey: More Android users switching to the Apple iPhone than vice versa
During that same 12 month period, more first time smartphone buyers switched from a featurephone to a Samsung branded handset (37%) than an Apple branded model (26%). Among smartphone users that switched brands, Apple took three times as many customers from Samsung (33%) than the latter took from Apple (11%). As it turned out, Samsung took most of its new customers from HTC, Nokia and Motorola. Apple took most of its new customers from BlackBerry.
Other demographics show that the average Apple iPhone user is wealthier and more educated than the average Samsung user. In a bit of a shocker, it turns out that iPhone owners tend to be younger than Samsung users. To get these figures, 500 smartphone buyers who had purchased a new phone in the previous 90 days, were surveyed every quarter from July 2012 to June 2013.
CIRP Survey Fullscreen
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1. E.N. (Posts: 2216; Member since: 25 Jan 2009)
Lol, very interesting. Can't wait to see the diehard Android/Samsung fans rationalize this one.
67. daddysbeenabadgirl (Posts: 156; Member since: 26 Jul 2012)
More iPhonearena propaganda. It used to bug me before but now its amusing how jealous iPA and the Apple camp has become. Not to long ago Android fans were on the other side of the fence.
108. bbblader (Posts: 520; Member since: 24 Oct 2011)
This post is stupid because Samsung isn't the only Android manufacturer so 7% switched to Samsung only but the others aren't mentioned.So the article should be named : More Android users switching to the Apple iPhone than iPhone users switching to Samsung Android phones
110. buccob (Posts: 725; Member since: 19 Jun 2012)
Poll is wrong...
They put "iOS" and "basic" as separate sections.
112. CellularNinja (Posts: 259; Member since: 27 Sep 2011)
@buccob that's pretty funny.
And that's exactly what I was gonna say @bbblader
I'm just gonna say personally that I do not know 1 person who went from an Android phone to iPhone, but I know a bunch that went from iPhone to Android. This makes sense anyway when you see the shifting markets have over the past few years.
113. jaytai0106 (Posts: 490; Member since: 30 Mar 2011)
I bet most of Android to iOS people went from a low end Android to an iPhone. High end Android users usually don't want to switch to a 4" screen phone
7. Sniggly (Posts: 6197; Member since: 05 Dec 2009)
Well, this is mainly Samsung vs iPhone. Also, small sample size. Also, people buying new phones in the past twelve months are upgrading from devices circa 2011 at the latest. We're just now getting to upgrade eligibility for Galaxy S2 owners.
31. Sniggly (Posts: 6197; Member since: 05 Dec 2009)
No need. At least not for this. However, a good excuse is always needed to justify giving you the time needed to type our this message.
How is your bitterness level today, Mxy?
36. E.N. (Posts: 2216; Member since: 25 Jan 2009)
Sorry dude, I respect most of your comments but I don't think that was a very good defense. What do Galaxy S2 owners have to do with anything? Soon iPhone 4S, HTC, and Motorola smartphone users will be able to upgrade as well. So what?
If you're assuming that Galaxy SII smartphone users are more likely to purchase another Samsung device, you can say the same for iPhone 4S users, which by the way, there are more of. If anything, including smartphone buyers from early 2011 will shift this survey more in Apple's favor, especially with the release of the iPhone 5S + iOS 7
38. Sniggly (Posts: 6197; Member since: 05 Dec 2009)
What I mean is that the state of Android devices two years ago isn't the state of Android devices now. In other words, I am never surprised when a customer decides to try an iPhone after using Android of two or three years ago. I merely don't want anyone using this survey to claim that iOS is better than Android, because people are switching based on their experiences with two and three year old software . I think the landscape will be different in another year or so when Galaxy S3 and other users with smartphones that started out running ICS come up for upgrade.
In other words, given the parameters of the survey, I won't dispute the results. However, I will be the first to call bull on any crowing iPhone user who uses this survey to try to claim IOS is currently superior.
41. good2great (Posts: 952; Member since: 22 Feb 2012)
Snigg... i understand your point bro...
This at no means is saying that the iPhone is better pound for pound.
Its simply stating that the majority of regular consumers who haven't experienced an iPhone now have the ability to after using a 2 to 3 year old android device.
This is still good news for apple. Hopefully they can build a lil steam with the release of these new products. Lord knows apple is heading in the wrong direction lately.
60. E.N. (Posts: 2216; Member since: 25 Jan 2009)
Ok that makes sense. But if we were in 2009/2010 and comparing 2009 iOS (or iPhone OS) vs Android, I think I'd agree more with you but Android 2010 forward was not slacking and many would say that iOS at that point started feeling stale and out of date.
But anyway, I already call BS on any claim of a superior OS. If these surveys and marketshare reports actually reflected the superior OS/company (as opposed to the most popular), then Touchwiz should have long been extinct. But then again that's just my opinion.
117. R4d0Mas (Posts: 1; Member since: 15 Oct 2013)
Well if the superior argument is who has the most buyers then hands down android you have that. But according to a recent survey 90% of apple users are going to upgrade to another iPhone, and 76% of android users will upgrade to another android. On top of that 18% of those switching from android are going to iPhone. Which is not saying much, but the prediction is that by 2015 iPhone will have the majority.
84. Mxyzptlk (Posts: 2439; Member since: 21 Apr 2012)
You throw a temper tantrum every time I diss Motorola and you're asking about my bitterness level? Sounds like the pot calling the kettle black.
You don't want to admit to the obvious here.
88. Sniggly (Posts: 6197; Member since: 05 Dec 2009)
You diss Motorola constantly about issues that are over a year old (or older).
And calling my rebuttals "temper tantrums" is a mighty stretch.
And what would be the obvious, O condescending dumbass?
111. Mxyzptlk (Posts: 2439; Member since: 21 Apr 2012)
There goes that temper. So I'm a condescending dumbass now?
I say what's true about Motorola.
72. ardent1 (Posts: 1863; Member since: 16 Apr 2011)
"small sample size"
Oh please! Sniggly, tell us the truth -- did you ever satisfactorily completed a statistics course in college or graduate school. Do you not understand the Law of Large Numbers, Ordinary Least Squares technique, etc that forms empirical analysis such as statistical inference.
Every major android OEM was introducing various NEW and BETTER devices during this time period (note that Apple was using a new device a year approach) -- that means BOTH Samsung and NON-Samsung android OEMs were giving better, updated products as part of the upgrade cycle (again, Apple users had to wait 1-year for the new device)!!!!
Despite Apple having out-dated spec's (aka older devices), smaller battery, smaller displays and horrible mobile OS, Apple still managed to STEAL android customers when the best effen android handsets were being released on a non-stop basis.
Sniggly, if you want my advice, stop drinking the kool-aid.
82. Sniggly (Posts: 6197; Member since: 05 Dec 2009)
What kool-aid am I drinking?
Funnily enough, a customer came in who proved my point exactly after I posted my last comment. She had a Sprint GS2 which wasn't nearly as user friendly as modern Android phones, had horrible battery life and glitches out the ass. She wants an iPhone as a result. Those "newer and better" devices were indeed newer and better than the previous generation, but 2011 was still a year of Gingerbread devices and below, which all pale in comparison to even the free phones that are out now.
Anyway, as stated before, my point is that I can easily see a lot of disenchanted former Android owners jumping for iOS because they got phones which either started out awful or didn't age nearly as well as modern Android devices will. The other side of my argument is not to use this survey as "proof" that current Android handsets aren't as good as current iPhones.
But as I learned time and time again with the articles on Motorola's newer phones, you can throw out reasonable points with factual backing until you're blue in the face, and bleating idiots will ignore those points and keep saying what they want to say.
85. Mxyzptlk (Posts: 2439; Member since: 21 Apr 2012)
You sound like a broken record. One random case doesn't make a claim valid.
93. Taters (Posts: 1760; Member since: 28 Jan 2013)
It looks like you never taken a statistics course in your life actually. If you did then you would see that my post down below pretty much nullifies this survey and any other Apple fans excuse. It isn't rationalizing either, it is called logic.
The more devices you have out there, and Android has tons, the higher the chance of them leaving for another OS. And Android has a lot of people using Samsung Galaxy Gio's, Exhibits, Aces, Ace 2's etc.
Considering all the statistical variables, Apple should have way more cooked stats than that. Just the fact that they don't shows how sad it has gotten for Apple.
You only have one brand and about 6 phones to defect to for IOS. For Android you can defect to Samsung, LG, HTC, Sony, and a trillion other phones and Apple still barely beat Samsung. That is actually quite pathetic numbers for Apple considering.
100. E.N. (Posts: 2216; Member since: 25 Jan 2009)
Taters, you haven't explained how ardent1's statistics reasoning is incorrect.
And your reasoning seems a little twisted. Why are these stats disappointing for Apple? Just because there are many Android companies shouldn't make them more likely to switch to iOS. In fact, having a previous Android device (regardless of which specific manufacturer), should make these participants more likely to pick up a Samsung phone as opposed to a non-Android device. Your rationalization sucks....
106. Taters (Posts: 1760; Member since: 28 Jan 2013)
LOL Do I really need to explain it to you? It's not rationalization, it is math.
First, we are not even discussing numbers regarding how many Android owners go to another Android phone, that is not the topic or the survey. But to answer your question. The answer is yes, Android to Android is probably higher than Android to IOS.
The only two variables we are discussing are Android owners defecting to IOS vs IOS owners defecting to Android. It is simple math and probability.
If you had an Android phone, which A LOT of people have had, and you want to try something new, it is Blackberry, IOS, or Windows Phone. Most likely IOS.
If you had an iphone and wanted to try something new, it is BlackBerry, Windows Phone, or Android. Most likely Android.
In the former, EVERYBODY that switches to IOS, Apple gets a vote and 20% for every single person that switches to IOS from Android is quite low. I mean, they get every single vote.
In the latter, NOT EVERYBODY that switches from IOS to Android goes to Samsung. It could be a vote for HTC, it could be a vote for Sony, it could be a vote huawei, it could be a vote for LG, it could be a vote for Acer etc. Just the fact that Samsung got 7%, nearly half of Apple's 20% is impressive. And it doesn't take a genius to see how skewed this survey is.
As for you saying just because there are more Android handsets in the wild it doesn't make it more likely for them to switch to IOS? Are you really that stupid? That is common sense and something you learn in preschool.
Which race is most likely to kill you? The race that is 80% of the population or the race that is 20% of the population? Please don't say 20%. hahaa
Which operating system will have more people defecting to another operating system? The operating system with 1.5 million activations per day or the operating system that doesn't have anything close to that? haha it's simple math. Say there are 100 million Android phones in the wild and only 30 million iphones in the wild. If 3% of the Android users defect to IOS that would be 3 million. If 3% of the iphone users defect to Android that would only be 900k. So 3 million vs 900k. You tell me who has the advantage in a retarded survey like this?
As you can see, Apple's 20% all to themselves is actually quite a joke compared to Samsung's 7% that they had to share with about 10 other Android manufacturers. In fact, pooled together the people defecting from IOS to Android is probably higher than 20%. Which is even more sad considering there is a lot more opportunity for Android users to defect compared to vice versa. 1.5 million opportunities a day have a chance of defecting to IOS someday and they still only managed 20%. Sad.
96. Googler (Posts: 813; Member since: 10 Jun 2013)
Actually, if you had as much college training as you always allude to, you'd know this is more about demographics than statistics. Case in point: "Methodology: Four quarterly surveys of U.S. smartphone buyers from July 2012 to June 2013."
Do this same survey in Europe and you'll get completely different results, regardless of how you dissect it statistically. It's common knowledge the iPhone's biggest sales are in the US but poor in the rest of the world.
8. appleDOESNT.com (Posts: 354; Member since: 19 Nov 2011)
500 polled is the rationalization. Or put it this way, I just asked 5 friends who have iPhones and 3 were getting a Android next, that is a 60% iPhone to Android conversion rate! :/ to polls
10. appleDOESNT.com (Posts: 354; Member since: 19 Nov 2011)
... and even worse are polls designed to make Apple not look they are a sinking ship. Think about it, the only ones making up this sensational Apple articles and polls and look at us, we still 'got it' are apple media iFans scared that there precious little apple company might be headed for a similar fate that Microsoft has felt when Gates left. Jobs did matter, Cook is no Jobs. Oh really he is, so so Steve wasn't something extra special? He was and Cook and Balmer aren't...
Sorry, Gates and Jobs are not replaceable by the next best guys, those guys are legends, geniuses and one-of-a-kinders, they simply cannot be replaced. Apple will share a similar fate to MS, that fate is mediocrity.
40. appleDOESNT.com (Posts: 354; Member since: 19 Nov 2011)
how am i crying lol, i am making fun of all the sad apple zealots that need to try and prove (at every turn) why their platform isn't a sinking ship, Jobs died, the truth will reveal itself (it has already started, AppleLife without Jobs will not be smooth sailing, again just ask Microsoft about life without Gates).
And really, where do you see fandroids saying "we are the best" we rule all" No, they don't, we don't, we don't care. You care, you, apple followers, you!. You guys are why many hate apple. Apple doesn't suck, their fans do
107. joey_sfb (Posts: 1477; Member since: 29 Mar 2012)
Nope! Android is just a device I use. Apple user let their phone define their life define who they are and iPhone is such a pathetic phone some more, only comparable to low end phone.
Lol.... I tried to cry believe me.. lol....
86. -box- (Posts: 3470; Member since: 04 Jan 2012)
A lot of them are either sh33ple trying to rationalize their dedication to a dying brand or investors trying to get that $700 stock price back.
28. E.N. (Posts: 2216; Member since: 25 Jan 2009)
I believe this is actually the official methodology: "Four quarterly surveys of smartphone buyers from July 2012 to June 2013. EACH survey consisted of 500 subjects who purchased a mobile phone in the preceding 90 days."
- This would mean that there were a total of 2000 participants.
I don't really take seriously surveys or analyst predictions (I find them more amusing), but in terms of finding the correct sample size, whether its 500 or 2000, I'm sure these trained statisticians know what they're doing. Finding the a proper and random sample size is probably the most fundamental step in statistics.
44. good2great (Posts: 952; Member since: 22 Feb 2012)
Sad day for the appleDOESNT guy... you should post your overhyped video of Steve Jobs and the fall of apple.
52. appleDOESNT.com (Posts: 354; Member since: 19 Nov 2011)
love all the personal attacks today. What exactly have i said to piss you zeolots off lol... I usually chime in when the articles are blatantly apple BiOSed. They piss me off. Cause you guys are such crazy iFollowers about Apple and what they offer. Newsflash, they offer the iPhone, nice product, was best in class, now, meh, good but oh so nothing special... oh and iPad? a big iPhone without the phone and a iPod, small version of the iPad.. then there is the upscale macs, which have such a small market share, you can't even see it in this sentence. Look, Apple makes decent products, it's you crazy followers that truly piss many of us off.
I don't talk up Android, I simply don't care. I like it, I may own a windows phone someday. Hell I'd own a mini if it wasn't so over priced with that pathetic 1024 rez display. It's you iFollowers in the comments and the article writers.. Truly pathetic the way you need to pat yourselves on your backs constantly all while the ship is sinking and the Android fans took all the lifeboats...
75. Napalm_3nema (Posts: 438; Member since: 14 Jun 2013)
It's funny how you and others liked to use the American Consumer Studies Index award for Samsung to crow (Sample size, 250), but hate this study, which uses twice the respondents. Hypocritical, much?
13. Googler (Posts: 813; Member since: 10 Jun 2013)
Android has around 80% world market share, only makes sense it would slightly favor more going in one direction than another.
25. soshi (Posts: 154; Member since: 08 Mar 2012)
yes, and that come from much bigger data compare to 500 people and it is collect for a quarter of year not just one time survey. So reading their analysis further is a waste of time.
15. maysider (Posts: 38; Member since: 11 Aug 2013)
1) only a poor mind could make such a poor article from such a poor survey
2) only a poor mind can take it seriously
3) you have to compare the same price levels and don't compare all the Android low-ends with overpriced iPhone
4) just compare the same price level Androids and you will recognize how smarter are the android users who just don't accept what Apple allows to their iPeople
5) I bet that poor minded users bought low-end Android, didn't have a good experience, shifted to iPhone= Android doesn't need such the poor minds, so it's good for everyone :)
64. Hallucinator (Posts: 337; Member since: 24 May 2010)
With all of your spewing about poor minds, you apparently forgot about poor grammar and sentence structure. I usually don't care, but if you are going to go on a rant about poor minds you might want to consider that.
102. maysider (Posts: 38; Member since: 11 Aug 2013)
Yes,I know that poor minds care more about form and small glitches not about content.....typical for the iPhone users :)
24. yasirbaqar (Posts: 1; Member since: 25 Nov 2012)
wow! what a survey, it has opened my eyes.. i should switch to iPhone now.. by realizing the fact the population they have chosen is very large from Billions of People. find below line in above rationalize survey..
"To get these figures, 500 smartphone buyers who had purchased a new phone in the previous 90 days, were surveyed every quarter from July 2012 to June 2013."
33. E.N. (Posts: 2216; Member since: 25 Jan 2009)
Hmm, so you decide what phone to use based on what everyone else is using? And here I thought you guys were suppose to be smart...
34. wp8nokia (banned) (Posts: 16; Member since: 05 Aug 2013)
just watch how Nokia will sneak in , and start getting all those ppl to wp , Google think that by no supporting wp with YouTube witch is the only good app I would use from scroogle is a big deal , lol but guys be smart and think about it , for 1,000,000,000 billion dollars a year I would let any company no to support me lol that's what Microsoft gets from android for copying stuff lol lol that money can be use to create new things like wp no ios copies by millions lol
46. XperiaFanZone (Posts: 454; Member since: 21 Sep 2012)
I was a bit wrong about more people getting smarter. :/
77. CX3NT3_713 (Posts: 1055; Member since: 18 Apr 2011)
Lol bullshyt!!! Its the other way around...
109. buccob (Posts: 725; Member since: 19 Jun 2012)
The chart is wrong... They put "iOS" and "basic" as separate bars.
So actually more iOS users are going to Android...
116. msbrar (Posts: 1; Member since: 19 Sep 2013)
Even simple mathematics would explain that if there are 10 iphone users 20% would mean 2 switched from android to iphone.. and if there are 40 samsung users 7% would mean 3 switched from iphone to android... interestingly manipulated data representation...
2. Odiin (Posts: 4; Member since: 23 Apr 2013)
So according to above survey Apple customers are rich n well educated n Android customers are poor n uneducated? Holy surveys! Disgusting!!
4. Taters (Posts: 1760; Member since: 28 Jan 2013)
Um, of course there are more people going from an Android phone to iPhone rather than vice versa. How many budget Android phones are out there compared to Iphones? I know that there are a lot iphones out there, I see them in the wild, but compared to the amount of budget Android phones being activated a day those numbers are peanuts. There is probably like 10 android phones to every 1 iPhone so of course chances are, there are more people going from the majority to the minority than vice versa.
5. ibap (Posts: 650; Member since: 09 Sep 2009)
OK, but someone here is confusing apples and blackberries. (Couldn't resist.) "Apple" is both a manufacturer (so to speak) and an operating system. "Samsung" is a manufacturer, who manufactures phones with 2 different operating systems, and that doesn't include feature phones.
One could also conclude that once ensnared by iOS, users can't find their way out.
Why is it surprising that Apple users are younger? Have you been watching too many commercials?
And why only percentages? Why not actual numbers? Are these US users only?
To many unanswered factors to take this data seriously. Concealing data is the way to slant reports to whatever you want to say.
19. donfem (Posts: 386; Member since: 30 Mar 2011)
Apparently, the article was written specifically with the sole intention of arousing the interests of apple fan club.
9. brianbrain (Posts: 2; Member since: 19 Aug 2013)
What a flame bate article..what sites won't do for hits, I tell ya. I love how everyone's just trusting this company since their name sounds so professional - it HAS to be accurate right?
They've only been operating since 2011. Google them - they only publish positive findings on Apple equipment and these "findings", time and time again, or contrary to everyone else's. I have been unable to locate ANY data about any other vendor's product from them as well - positive or negative.
This has hit major media outlets, so we're going to see this thing everywhere, but check out what CNN Money's Philip Elmer-DeWitt had to say when he oh-so-gleefully linked to this: "The survey also gathered demographic data that showed, not surprisingly, that Apple's customers tend to be richer and better educated than Samsung's".
Take note: These findings were NOT made by a reputable source. This is pure flame bate (not to mention outright false). To make matters worse, this is obviously only Samsung equipment, yet it's been provided to incite an Android v iPhone debate.
11. rawbow (Posts: 362; Member since: 30 Mar 2012)
Last month, I switched from droid to ios and still dont see a reason to complain about iOS. Infact after two years of being a true android user, its refreshing to use iOS.
I am eagerly waiting for iOS 7 and as one good company recently said " Here's To Change: ;)
23. donfem (Posts: 386; Member since: 30 Mar 2011)
Your choice is exactly what it is.Your choice. Tht does not make your choice, the choice of any other cell phone user. Neither does it make it the overwhelming choice of every user. Now, what I find curious is your decision to inform everyone of your decision to switch in an article made specifically to create more awareness for iphone.
39. rawbow (Posts: 362; Member since: 30 Mar 2012)
isn't it what comments are for !!?? lol do you want me to speak about football score in this comment section
PS - I never in the minutest way possible tried to impose my choice on anyone whereas you take an uncalled dig at that
45. good2great (Posts: 952; Member since: 22 Feb 2012)
dude be quiet... if you android guys had it your way yall would love for every person to own an android phone.
its funny how this article has soooo many comments for it to be a "useless" survey.