Apple to replace batteries for free on certain iPhone 6s units that keep shutting down

This morning, Apple posted on its Asian website that a small number of iPhone 6s units have been shutting down randomly. But Apple says that this is not a safety issue and the number of iPhone 6s handsets affected are limited to a small range of phones produced in September and October 2015. Apple says that any iPhone 6s owner whose device is experiencing these shutdowns will be entitled to a free battery replacement.

Apple says that iPhone 6s users around the world who are suffering with the random shutdown issue, can bring their phone into any Apple retail store or authorized service center. There, it will be determined whether a particular iPhone 6s was built during the time period that would make it eligible for the free battery replacement.

The China Consumers Association, a consumer protection group in China, said last week that it has been receiving reports from owners of the Apple iPhone 6s that their phones have been shutting down, even though half of the battery life remained. Apple says that the problem affects iPhone 6s units around the world, so its promise to replace defective batteries covers iPhone 6s models owned globally.



source: WSJ