Verizon rep tells customer to pay $308 bill or else the carrier will blow-up his house
posted by Alan F. / May 30, 2010, 12:51 AM
Posts: 1119; Member since: Feb 23, 2009
lol this one is funny, well maybe not if you got the call people should pay their bills, but it is his choice not to and he should not be threatened I smell a lawsuit and a fired employee
posted on Oct 20, 2010, 1:46 AM 0
Posts: 3131; Member since: Jan 12, 2010
Wow seriously? What kind of idiot threatens a customer like that? I mean come on, any time you are in customer service, even if the customer is a complete idiot, you kiss their asses and suck up to them. My coworker got called an idiot by a at&t customer service rep and got a month of free service. So yea, lawsuit is just the begining in this lol
posted on May 30, 2010, 2:04 AM 0
Posts: 175; Member since: Mar 16, 2009
Since all calls are supposed to be recorded, I wouldl love to listen to it and find out which side the BS is on, cause I'm smelling it...
posted on May 30, 2010, 6:44 AM 0
Posts: 56; Member since: Feb 06, 2010
They got this one slightly wrong. It wasn't a rep that works for Verizon. It was a collection's agency rep that the debt was sold off to. I guarantee that if it had been someone Verizon actually had control of they'd be out the door and news would be on this site of their immediate dismissal 10 seconds later as damage control.
posted on May 30, 2010, 8:13 AM 0
Posts: 3; Member since: May 20, 2010
Its funny. But still one must know what one has signed up for. well common sense is not so common these days so.... having said that its the duty(if ethics means something) of carriers to notify when the special offer is over. Like cable companies they should either notify the customers or lock the service. Remember how cable companies lock the channels after the promotional period?????? people use your brain not ass. Be responsible and know whats going around u.
posted on May 30, 2010, 10:11 AM 0
Posts: 867; Member since: Sep 09, 2009
As in most things, you get what you reward. Since the rep knew about the payment plan that was arranged, and still called them, I have to conclude that they would have earned either $ or brownie points for getting the guy to pay up sooner. Or they were too stupid to understand what 'payment plan' meant. Note also that this account was for the guy's stepson - which just goes to show that you shouldn't co-sign such things. However, other stories also say he moved because of the threat. Is that so bright? I'd have notified the authorities of the arson threat, and let them take it from there. On ABC, it says that they rep left the message on the answering machine, so you'd have to know there'd be a recording of it. Not too many brains all around. VZW should be looking for a new collection agency. Also a new ad agency, given the creepy teen-meeting-facebook-guy-who's-been-hitting-on-her - and ALONE to boot. Have they totally lost their marbles?
posted on May 30, 2010, 10:43 AM 0
Posts: 7; Member since: May 16, 2010
Perhaps you should read further into the article instead of throwing verizon under the bus you should be going after the collection agency that threatend the customer. If you listen to the tape on abc at no point do they say they are from verizon and if you are educated and can read then you read that it says a collection agency not Verizon. Im pretty much fed up with your bias reviews and articles. I swear you should call yourself AT&T's Phone arena or IPhone Arena or the Verizon Wireless Hating Iphone fan boy blog all would be much more appropriate titles.
posted on May 31, 2010, 4:46 PM 0
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