We know that times are tough for both businesses and customers. So,we are not terribly surprised to hear that a Verizon Wireless customer could not make the $308 payment due on his monthly invoice. It is what the rep for the carrier allegedly said that takes this story to another level. Al Burrows, the customer,worked out a 90 day payment plan on the debt with the assistance of a Verizon collector. Not terribly long after both sides agreed to the deal, another Verizon rep made a call to Mr. Burrows and even though he was aware of the deal, the rep demanded immediate payment and threatened to "...blow your m***** f***ing house up". Burrows, who admits to being scared about the threat, is suing the carrier and filed the case with New Mexico's First Judicial District Court. Ironically, we recently reported
about an $18,000 Verizon bill accumulated by one family over several months that appears to be based on a misunderstanding about the expiration of a special offer. Verizon wrote off that debt completely.