Various Samsung Galaxy S6 edge units are plagued by an auto-rotate bug

Various Samsung Galaxy S6 edge units are plagued by an auto-rotate bug
Just like the regular Galaxy S6, Samsung's Galaxy S6 edge is available to buy since April 10, with some pre-orders being shipped prior to that day. This means that many customers have already had the chance to thoroughly know their S6 edge, and, in some cases, to discover an unusual bug.

According to multiple users, some Verizon and Sprint variants of the Galaxy S6 edge come with an auto-rotate bug. The issue can make the handset get stuck into landscape mode, or it can mess up the camera UI, turning it upside down.

The weird part is that the bug isn't there when users first power the S6 edge on, but it can show up after hours, or even days, with no apparent reason. Reportedly, rebooting and factory resetting the device does not solve the issue. More worrying is that some Verizon customers have replaced their faulty S6 edge, only to receive a new unit that has the same auto-rotating issue. For more details, you should read what users have to say about all this at the source links below.

Samsung is seemingly aware of the problem, but it didn't provide any official statement about it yet. Regular Galaxy S6 units don't seem to be affected by this auto-rotating bug. It's not clear if the problem is a software, or a hardware one, but, either way, let's hope Samsung will soon get to the end of it.

Do you own a Samsung Galaxy 6 edge? If yes, have you experienced any issues with it thus far?


sources: Verizon forums, XDA forums via Droid-life

Related phones

Galaxy S6 edge
  • Display 5.1" 1440 x 2560 pixels
  • Camera 16 MP / 5 MP front
  • Processor Samsung Exynos 7 Octa, Octa-core, 2100 MHz
  • Storage 128 GB
  • Battery 2600 mAh(26h talk time)

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40 Comments

1. verbalize

Posts: 150; Member since: May 03, 2013

Mine is doing that too. Is anyone have a messed up screen that has a pinkish color to its whites? I'm taking this thing back. Not happy for the outrageous price I paid for this phone. .

3. ameran

Posts: 344; Member since: Dec 04, 2013

I got my Edge from Verizon last Friday. I haven't had any issues with mine. This is the best handset that I have had for a very very long time.

8. shahrooz

Posts: 792; Member since: Sep 17, 2013

Poor choice of words my friend, I hope you get it fixed soon(if you are not lying / trolling).

9. Nathillien unregistered

Aren't you the guy that slammed Samsung with: "It's so sad to see a company trying to be Relevant." OR "I pray to God that it doesn't have the gap issue around the screen like the note 4. # gapgate" And here you are buying a Samsung phone??? Busted.

34. verbalize

Posts: 150; Member since: May 03, 2013

Yes! I have a android for personal and  for work. So I get to see what is out there with both operating systems. I'm not committed to no one. I just call it as I see it. If it's junk then it's junk. Sad people like you who only commit to one brand and even if it's junk praise it because you make poor disses ions in life. Your a sad little boy!

2. darkkjedii

Posts: 31308; Member since: Feb 05, 2011

Simple update will suffice, unless it's an accelerometer issue.

11. nwright94

Posts: 211; Member since: Oct 14, 2014

Agreed. Before iOS 8.3 my 6 Plus was constantly getting stuck in landscape or upside down but now I have minimal issues. The accelerometer is extremely touchy though so I find myself turning auto rotate off often. I'm sure Samsung will push out a fast fix for this.

19. engineer-1701d unregistered

its a great phone on sprints network its trying to hang its self lol

4. chichiboomstik

Posts: 4; Member since: Oct 14, 2014

Nope.. mine is just how I thought it would be.. perfect!!!

15. BobbyBuster

Posts: 854; Member since: Jan 13, 2015

Keep brainwashing yourself. The article says "with no apparent reason", but there are very good reasons: 1. Samsung 2. Android

17. darkkjedii

Posts: 31308; Member since: Feb 05, 2011

BB, be nice.

27. vergil9

Posts: 517; Member since: Apr 06, 2015

Don't tell him to be nice, either he's a troll or just plain stupid. Tell him to stop trolling, if he's stupid, tell him to shut up, because stupidity is permanent, he can't stop it.

20. engineer-1701d unregistered

bobby boy you do know apples ipad imac all use samsung display and phones samsung soc since iphone 4 and many other components from samsung so give it a rest you fool of fools

37. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Ok hypocrite. Its funny when someone says when an iPhone has an issue, because only a few experience it, then its no big deal. Samsung has already sold 20M of these and only a few are having this issue, so that means it should be no big deal right? So far we have one working S6 in the office. I received some more pre-orders, but I have yet to set them up. They are all however on AT&T models. This issue isn't new. I experienced it on my Note 4 a few times. I would be hold the phone perfectly straight and in the camera mode, when I turn to landscape, when I go back it would get stuck in landscape forcing me to power off the device. So far it's happened maybe 2 or 3 times. At first I thought it was because I had so many apps running, but once I had just powered on the phone and I accidently launched the camera and it got stuck and I hadn't even opened an app yet. At least Samsung isn't blaming anyone for it, like the users. I bet they wont get turned away if they return their phone

5. AppleCultist

Posts: 335; Member since: Feb 18, 2015

Rotategate?

31. T.Law

Posts: 423; Member since: May 10, 2014

Nothing an update can't fix, unlike #Bendgate.

6. sleepypandaeyes

Posts: 377; Member since: Apr 12, 2015

I'm glad I decided to hold off buying them s6 edge just yet until all bugs are fixed! . I make it a rule never to buy new phones at launch!!!!!.

7. 14545

Posts: 1835; Member since: Nov 22, 2011

Don't worry, Verizon will add a few more to replace the ones that Samsung removes.

10. j2001m

Posts: 3061; Member since: Apr 28, 2014

Here in the UK I am on ee and I have had no problems at all, they make only limited changes to add wifi calling to there software and remove nothing, this is what happens when do change things

12. aahmed215

Posts: 169; Member since: Jun 18, 2012

This is why I wait for a couple of months before buying a new product, especially if the demand for the product is really high. Samsung is trying to push units out as fast as they can and there are going to be more defects than normal.

38. tnuc2014

Posts: 294; Member since: Sep 12, 2014

Sorry but since when is launching a new product with known defects acceptable? I can understand a few bugs but there are quite a few issues out of the box with the S6 Edge. It's a lovely device and I may get one myself eventually but do they even test before launching? This is a very expensive gadget and people should demand better of Samsung. It would be interesting to see some returns data for all of the major phone manufacturers and compare it to the returns data from some of the up and coming Chinese manufacturers. I wouldn't mind betting their quality is just as good as that of Apple, Samsung etc...

13. dirtydirty00

Posts: 428; Member since: Jan 21, 2011

I have verizon. No issue here

14. Reyzero

Posts: 6; Member since: Apr 15, 2015

Minor software update will fix it

16. BobbyBuster

Posts: 854; Member since: Jan 13, 2015

When?

21. engineer-1701d unregistered

next week

29. Cicero

Posts: 1137; Member since: Jan 22, 2014

Whenever you want.

18. camera531

Posts: 346; Member since: Jun 30, 2012

My Verizon S6 edge is fine, but a friend got the regular S6 and the screen was terrible. On white backgrounds, the bottom 1/3 was too bright and almost green, while the middle 1/3 was light red. It wasn't in your face, but still very noticeable. They liked my edge more, ironically, so they just exchanged for one and it's also fine. It's generally frustrating that defective screens are still out there on such an expensive flagship, though.

22. lakshesh

Posts: 9; Member since: Apr 15, 2015

seriously speaking battery life sucks to the core.... hardly im able to use mobile for 5-6hrs. I think my iphone was better than this. Rest all are fine. Phone looks amazing golden..

23. Pesos

Posts: 1; Member since: Apr 16, 2015

Ugh, not a bad battery.. In your opinion does it last if you keep screen brightness low and not game? Also, not to be petty, but is the gold neutral enough for a guy to own it? Yet to see the phone in person.

24. lakshesh

Posts: 9; Member since: Apr 15, 2015

my phone is always in power saving mode and i didnt installed any game yet... im going to download modern combat 5..and guys please suggest me some fps,strategy & racing games.

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