T-Mobile rescinds fee for paper statements
The nation's fourth largest carrier couldn't just change their mind without getting in a few self-serving words edgewise: "Since the announcement, we've heard everything from kudos to concerns about the move to paperless-especially from our customers who today are receiving paper bills at no charge. So we've decided to not charge our customers a paper bill fee for now. Instead, we'll be taking more time to determine the fairest way possible to encourage people to go paperless." We could suggest that instead of a fee for getting a paper statement, how about a discount for those who go paperless? Instead of penalizing those still getting a monthly bill in the mailbox, it would reward those who have changed with the times. While it sounds almost like the same thing as the original proposal, there is a big difference. Think about it.
source: T-MobileForums via BGR