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T-Mobile replacing defective trackballs on certain BlackBerries for free

By John Velasco

Updated: Jan 27, 2010, 10:40 PM

T-Mobile BlackBerry

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T-Mobile replacing defective trackballs on certain BlackBerries for free

At this point with all the news we hear about trackballs going haywire on different BlackBerry handsets, it really makes you wonder why they’re pushing forward with optical trackpads instead. T-Mobile is actually doing a noble thing for those customers who are still sporting select trackball trotting BlackBerry smartphones. Starting February 15, BlackBerry Pearl 8100/8120 and Curve 8320 customers that are having problems with the trackball will be greeted to a trackball replacement at T-Mobile retail stores for free. Obviously you have to be an existing customer that’s still using one of the mentioned handsets, but small things like this really goes a long way – it goes to show their commitment to going above and beyond regular customer service. So if you’ve been living with that stuck trackball, now is the time to step foot into T-Mobile stores – and start living a bit easier with a new trackball.

via TmoNews

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