T-Mobile replacing defective trackballs on certain BlackBerries for free
posted by John V. / Jan 27, 2010, 10:08 PM
Posts: 30; Member since: Apr 09, 2008
Verizon has been doing this for 6 months. Curve, Pearl and 8830. No cost. Little behind here.
posted on Oct 20, 2010, 1:44 AM 0
Posts: 50; Member since: Apr 17, 2008
Not to be the devil's advocate, but that was only selective retail stores for VZW. In other words, if you are loyal customer they will practically give you anything all you have to do is pout. I am a devout TMO subscriber and I have friends that work for VZW. So that's why I stated that the it selective stores.
posted on Jan 28, 2010, 8:21 AM 0
Posts: 76; Member since: Dec 15, 2009
Ugh there is always a damn Vzw fanboy lurking in the shadows ready to put down any other carrier damn who the fuck cares what Verizon is doing if I was paying 150 a month for unlimited service on my blackberry then I would expect a free trackball too!
posted on Jan 27, 2010, 10:58 PM 0
Posts: 46; Member since: Mar 16, 2009
someone needs to relax...no one put down tmo...bubba just stated a fact. when verzion started replacing trackballs on blackberries...no one jumped through their ass to make an article about it.
posted on Jan 28, 2010, 12:19 AM 0
Posts: 33; Member since: Aug 10, 2009
Actually Sprint has always done this too at any of our repair stores. I mean typically you do have to have the ESRP for repairs, but I know at our store specifically we make an exception for something as minor as trackballs or cleaning out the phone, etc. I can't speak for other repair stores though. Anyhoo, if you have ESRP or full insurance, you're definitely guaranteed a repair at any of them. Good to see T-Mobile doing this though. Maybe it'll start becoming a regular thing for other carriers too. (looking at you AT&T ;) )
posted on Jan 28, 2010, 12:17 PM 0
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