T-Mobile addresses Nexus One 3G connection issues

T-Mobile addresses Nexus One 3G connection issues
Not trying to ruin the Nexus One’s parade, but news about owners reporting issues with inconsistent 3G connections have plenty wondering where the problem lies. Up until now, neither T-Mobile, HTC, or Google was able to come out and say that the Nexus One had problems. With less than a week since its release, T-Mobile has gone on through its forums to officially recognize the Nexus One’s problems with its 3G network – whether it’s having less bars than other T-Mobile handsets or constantly switching between EDGE and 3G when they’re in great coverage. T-Mobile said, “Google and T-Mobile are investigating this issue and hope to have more information for you soon. We understand your concern and appreciate your patience.” Rather than having one point the blame on someone else, at least T-Mobile is taking the liberty to take up the issue head on and attempting to find solutions to correct the issue. It’s still not clear if the problems stems from hardware, software, the network, or a combination – hopefully more light will be shed on this glaring and hopefully short-term problem.

HTC Nexus One Specifications | Hands-on

source: T-Mobile via Phonescoop

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6 Comments

1. jundibasam

Posts: 119; Member since: Aug 05, 2009

its definitely Tmob's shoddy network. Nexus One activations on other carriers (mainly outside of the U.S.) have not been having the same issues as the Nexus One phones activated with Tmobile, which makes me assume that its the network, not the phone.

2. spoonb1

Posts: 77; Member since: Jan 02, 2010

I am using a N1 on att (not 3g obviously-which matters not to me since i use wifi 95% of the time) and have had nothing but perfect service since i put my sim in. Seems to be a solid and great working phone so far...

3. tatail

Posts: 261; Member since: Jan 08, 2010

Well, that is a surprise. I have had the phone for a week now, and have been using 3G from day one, haven't had any problem. Although it did drop from 3G to Full Edge in a building that i barely had signal on my other T-mobile 3G capable phones, included 9700. Other than that, I have had great experience with 3G.

4. Galen20K

Posts: 556; Member since: Dec 26, 2008

I have had my Ne×us One since the very first day and I've Always had my Full 3G with absolutely no problems. This obviously isn't as widespread as they would have you believe. I love the phone and its service very Much with no complaints at all. - D

5. theGodpapa

Posts: 181; Member since: Dec 15, 2009

Really? Problems with 3g and T Mobile? shocking....you get what you pay for !

6. omarc26

Posts: 360; Member since: Dec 05, 2009

for all of u saying its the crappy t-mobile network its not cause on my blackberry bold 9700 from t-mobile i have 5 bars of 3g service everywere in LA. were my brother with the nexus 1 has edge or gprs in the exact same places were i have 5 bars of 3G . so obviously its not the t-mobile network..so how do u explain that ? something is wrong with the nexus one

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