Sprint is offering open enrollment this entire month for Total Equipment Protection

Sprint is offering open enrollment this entire month for Total Equipment Protection
Good news for any Sprint customers out there that decided on passing up on attaching Total Equipment Protection (TEP) with their handset when they first purchased them.

Being offered starting today and throughout the month, Sprint customers will have the opportunity of adding on TEP to their account – thus, getting piece of mind knowing that their handset will be protected. Of course, Sprint’s TEP plan provides coverage against unfortunate events such as loss, theft, and even damage. Indeed, it’s definitely nice to see Sprint giving its customers a second chance, but it’s worth noting that the add-on feature is priced at $8 per month. Moreover, there either is going to be a $50 or $100 non-refundable deductible for each approved claim

Still, that isn’t too shabby at all considering the cost you would have to pay outright if you had to replace a smartphone entirely from your own pockets. Just remember though, this limited offer is only good for this month and ends promptly on August 31st. So is anyone going to jump on this?

source: Sprint



1. rwolf1984

Posts: 536; Member since: Jun 06, 2009

Sprint customers if you do not have TEP ($8) on your phone or the new protection plan on your NetBook or Tablet ($13)...Get it TODAY. Trust me when I tell you this. It will save you so many headaches.

2. dandirk unregistered

maybe maybe not... I didn't have protection on my droid, and I washed it. I just bought a used on on ebay... problem solved for about the same price TEP would cost. It depends, really... $8 x24=192+100= 292... If your same model is over that in the used/open market then sure go for it. But what if you wreck your phone a year later when the open market price is even less... Its a gamble for sure...

9. curiousgeorge

Posts: 25; Member since: Nov 24, 2010

if its past 22 months you would be eligible for a new phone so that equation is misleading..the insurance benefits you when you break or lose your phone before you are due for an upgrade..like if you have an evo3d and you break it 3 months from now..8x3=24+100 equals 124 for a evo 3d...or you could pay 500 plus outright..or try ebay or craigs list..which i am sure would be more money than 124...get the TEP

3. wumberpeb

Posts: 453; Member since: Mar 14, 2011

$50 or $100 per approved claim for loss, theft, water or physical damage...not every issue like this article seems to imply

4. dudemanrod

Posts: 39; Member since: Apr 15, 2011

square trade is cheaper

5. wumberpeb

Posts: 453; Member since: Mar 14, 2011

Wait, so my 2 year old slobbers on my Blackberry Style 9670, throws it in the toilet, and I dont have insurance....so its going to cost how much? $400 for another one? BUT IT WAS A FREE PHONE! Yes, really Get the insurance, don't be a cheapskate...it costs more later, trust me

6. dingleberry unregistered

LOL...The BB Style can be had on craigslist for under 100 bucks like new.

7. dandirk unregistered

So you would have paid $242-292 for the TEP... Or you cold buy a new one on ebay for $120 http://cgi.ebay.com/BlackBerry-Style-9670-Steel-gray-Sprint-Smartphone-/280714775543?pt=Cell_Phones&hash=item415be78bf7#ht_500wt_115 That is assuming that you WILL break your phone every 2 years. sure I can see the service has more value if say you always drop your phone, have kids that put peanut butter in the vhs etc

10. wumberpeb

Posts: 453; Member since: Mar 14, 2011

MOST customers don't feel comfortable buying a phone on Ebay (again, MOST) or Craigslist or anywhere, because they're far more likely to purchase everything through the company directly. I certainly don't think the Style is worth $400, or even $150 purchased outright, but its not the point. Folks who know better than to pay for insurance for 2 years aren't going to buy a $400 cold unit anyways

8. DontHateOnS60

Posts: 872; Member since: Apr 20, 2009

Best Buy Black Tie Protection. $169.99 outright payment for 2 years of coverage against any software, hardware, or damage issues that arise. NO DEDUCTIBLE. Or you could pay $9.99/month for 2 years. No deductible, no claims limit per year.

11. Sprint customer unregistered

I have been paying the insurance ever since I have been a customer. That's probably over 10 years now. Sprint changed over to using a 3rd party company for the insurance years ago and they pretty much suck. What happens is you file a claim and pay your deductible. Then they take the option on themselves to send you either a refurbish phone or repair your phone. Here lies the problem. The refurbish phone sometimes has the same or a different problem. So you figure, 'hey, they sent me a lemon, ill just call them and get them to swap' right? WRONG! You file ANOTHER claim and pay ANOTHER deductible to go through the entire process again. Don't get me wrong, I love sprint but I have been very fortunate to know someone at sprint who helped me get the one phone that did fail swapped out for a brand new one. That is the one think I want to see sprint fix, start taking care of their phone warranties on their own and stop the crap with the 3rd party company, they suck, they have always sucked and will always suck.

13. Kim unregistered

Actually after you file your claim with Asurion and you receive a refurb phone with the same or a different issue, all you have to do is call them and explain the problem. Most of the time they will replace it and at times it is with a new phone for free. Also their terms and conditions on the website and via the phone rep states that devices are in like new conditions.

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.