Sprint denies throttling reports

Sprint denies throttling reports
It's kind of hard to deny reports that are referring to what your CEO said, but Sprint is going to try anyway. Yesterday, news came out that Sprint CEO Dan Hesse said that Sprint actually does throttle about 1% of users. The thing is that no reports, including the original from the Dow Jones Newswires quote Hesse as saying that. 

Hesse was quoted as saying, "For those that want to abuse it, we can knock them off.” And, a new announcement from Sprint is claiming that Hesse was referring to dealing with users who break the company's terms of service. The announcement says that Sprint will contact violators, and if the usage doesn't change, it can and will terminate the user's service. It also says that "Sprint does not throttle any postpaid phone data users for on-network or off-network usage."

Given that Hesse was never quoted, just paraphrased, as mentioning throttling, it is possible that the original report may have overstepped the facts, but we'll just have to wait and see as more info comes out. 

source: Sprint

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40 Comments

40. atheisticemetic

Posts: 377; Member since: Dec 18, 2011

"For those that want to abuse it, we can knock them off.” What does he expect from the users on Sprint? If you offer "truly unlimited" you will get those who will "abuse" it. However, I feel you can't abuse something if you TRULY offer it as "truly unlimited." This is a half a$$ way of saying, "to those who actually recognize that you have unlimited bandwidth and use enough to bog down other users, THEN we will cut you off." Sprint will eventually do data caps, just like Verizon did to prevent people from uploading torrents or using it to play Xbox live (or Playstation Network) or stream HD movies over long periods of time. This is just the way of cellphone data... Cellphone towers cannot take that type of traffic for long periods of time. Sprint will realize this eventually as the integrity of their network will be at stake to offer such promises with little result. As much as i respect them for trying to offer "unlimited" this is the golden age of cellphone data as we know it. To those who complain that others are using too much, you clearly dont understand capitalizing on what you pay for (meaning: if i was told I had unlimited data, i would treat it as my home source of internet and do whatever i wanted, as there isnt a clause telling me differently in my contract or in an explanation of my "data feature").

39. jbash

Posts: 345; Member since: Feb 07, 2011

"Sprint Hotspot 5GB $29.99 Sharing the internet has never been easier - Your phone can double as a 3G or 4G internet connection for your laptop, game station or any Wi-Fi device. What can you do with it Connect to our 3G network nationwide and our superfast 4G network in select cities. Share the Internet with any Wi-Fi capable computer or wireless device. Additional details: Remember, when you share your connection with others, all connected devices are using the data allowance in your mobile hotspot add-on. The monthly $29.99 charge for your mobile hotspot add-on service includes 5 GB of data while you are on the Sprint Network. This 5 GB usage limit includes 3G and/or4G data, depending on the capabilities of your device. What can you do with 5GB of data? Mobile Hotspot for Phones: Data used over 5 GB will be subject to an overage rate of $0.05 per MB. There is a monthly data allowance of 300 MB while you are off the Sprint network. This off-network roaming limit includes a combination of phone and mobile hotspot data usage." directly from sprints website

37. items17070

Posts: 70; Member since: Dec 20, 2011

lol, there wasnt any cap when i had my phone rooted and used a tether program, lol, guess jbash is ignorant to all the details, lol

38. jbash

Posts: 345; Member since: Feb 07, 2011

out of the box i was correct, wan't talking about software modifications

36. bvalde09

Posts: 191; Member since: Nov 22, 2011

Mmmm If on Roaming If you have a cellphone and you pay for the hotspot wich is 29.99 a month you dont get cap As far as I know there is no overages for data unless you are roaming

33. bvalde09

Posts: 191; Member since: Nov 22, 2011

Mmmm I think you guys are confuse. Sprint Unlimited Data is unlimited you could use as much as you want. When it comes for you using your data while roaming is when it become a problem for the carrier itself. Roaming its more expensive therefore it has a cap. While within the area of coverage everything is good

35. jbash

Posts: 345; Member since: Feb 07, 2011

actually you don't know all the workings of sprint now do you. hotspot was capped at 5GB. and in the service agreement terms and conditions it also says that overly excessive use of data is grounds for service termination with etf(if under contract)

32. bvalde09

Posts: 191; Member since: Nov 22, 2011

Mmmm I think you guys are confuse. Sprint Unlimited Data is unlimited you could use as much as you want. When it comes for you using your data while roaming is when it become a problem for the carrier itself. Roaming its more expensive therefore it has a cap. While within the area of coverage everything is good

34. bvalde09

Posts: 191; Member since: Nov 22, 2011

Its true if a customer is abusing the data while roaming that when sprint will terminate the contract

22. belovedson

Posts: 1061; Member since: Nov 30, 2010

at and t is poopie for data users

21. omarc26

Posts: 360; Member since: Dec 05, 2009

all of u are lucky on sprint if u aint lying ur lucky i have at&t and i was throttled after 4gigs on my Lg nitro which was in 6 days of watching porn and making video calls over 4G LTE they trottled me down to speeds lower than regular edge and they charged me more. i would switch to sprint but sprint coverage aint good in my area.

19. denney

Posts: 98; Member since: Oct 20, 2011

I do not believe anyone who uses any amount of data on a network offering "unlimited" data can qualify as abusing the system. It probably won't be around forever, but if it does go away, kudos to those who milked it for all it was worth.

15. squeeb

Posts: 99; Member since: Dec 02, 2011

LOL at all the comments about porn. You guys are hilarious.

8. DOGIEFRESH

Posts: 316; Member since: Jul 15, 2009

Judging by data speeds Sprint is throttled all time.....!!!!

4. downphoenix

Posts: 3165; Member since: Jun 19, 2010

guess someone added them to their twitter profile :)

1. thenoodge

Posts: 32; Member since: Sep 01, 2011

Sprint does not throttle i have used 55 gigs since the 28th im pretty sure i would be throttled if they did

2. iamcc

Posts: 1319; Member since: Oct 07, 2011

Holy f**k.

3. EclipseGSX

Posts: 1778; Member since: Oct 18, 2011

55 gigs in 9 days...come on now

5. thenoodge

Posts: 32; Member since: Sep 01, 2011

i get 4g at my house so i use my evo 3d for a 4g hotspot for my ps3 for mw3 and netflix

6. items17070

Posts: 70; Member since: Dec 20, 2011

LOL, thats only 9 days,, give them a few more and Dan H. will personally be knocking down your door to have a chat! LOL, I can see if you were doing 55G for the past year or so...

7. thenoodge

Posts: 32; Member since: Sep 01, 2011

i used around 150 gigs last month i havent got any thing yet but im gonna try and break 200 this month im well on my way there now

9. POSthenoodge

Posts: 3; Member since: Jan 06, 2012

Its POS like you that ruin a good thing for the rest of us. WTF 200 GIGS. Man its time you stop it with those PORNOS and get a life and stop ruining sh1t.

11. FAW-Q

Posts: 63; Member since: Jul 29, 2011

Actually, I've used my EVO 4G to tether my computer to watch lots of Netflix movies and it came to about 25-30GB per month on both 3G and 4G. Sprint never throttled my connection. So I believe what thenoodge say is true.

10. POSthenoodge

Posts: 3; Member since: Jan 06, 2012

there's a line between using and abusing and you POS r abusing the system. When sprint and every company out there starts to go limited- well you only got your dumbA$$ self to blame. Y don't you go out and get a job, take a walk, or just go off with yourself and stop banging your sweating hands watching all those pornos. WTF what a A$$!

12. FAW-Q

Posts: 63; Member since: Jul 29, 2011

The only one that sounds like an "A$$" is you. I mean, c'mon man, your getting mad because thenoodge says he uses 200gigs? plus, what's wrong with porn? I know for a fact you masturbate on your phone while sitting on the toilet too, just like everyone else.

30. getaLIFE

Posts: 3; Member since: Jan 07, 2012

wow so you watch over 200+ gig of porn and bang your sweaty hands in a toilet?

14. thenoodge

Posts: 32; Member since: Sep 01, 2011

i have a job i work for sprint 3rd party its not abusing is getting what you pay for i pay my monthly bill and i pay extra for the mobile hotspot and if you read what i wrote i play my ps3 off of it so yea it uses alot whats the point in paying for unlimited if your not gonna use it

16. corporateJP

Posts: 2458; Member since: Nov 28, 2009

Well I don't really agree with the guy harrassing you, but you are ruining it for the rest of us.

17. thenoodge

Posts: 32; Member since: Sep 01, 2011

no matter what unlimited is going away for everybody not because of people using to much just because the companies want more money and sprint is just the same

18. e.wvu unregistered

No, you're ruining it for the rest of us.

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