Be wary of callers claiming to be from Verizon telling you to reset your phone for 5G coverage

Be wary of callers claiming to be from Verizon telling you to reset your phone for 5G coverage
Just because someone claims to be from Verizon when you answer the phone doesn't make it true. And based on this report published today, the call could end up hitting you in the wallet or purse. For example, consider what happened to a Delaware resident who received a call from someone claiming to work for Verizon. Surely not by coincidence, the call was made to a smartphone belonging to a Verizon customer.

The fake Verizon employee told the recipient of the call that Verizon was switching from 4G to 5G and to expect service disruptions over the next few days. He then told the Verizon customer that to keep service going during the switch-over, she would need to reset her password. So Verizon sent her a password reset notification and she provided the confirmation number to the fake Verizon employee on the phone. The caller then told the Verizon customer to turn off her phone to complete the password reset. A few seconds later, she received an email from Verizon telling her about the new Apple iPad purchased on her Verizon account, which of course she never ordered.

Police suggest that you should always be wary of callers saying that they are from the carrier that you use. No real employee of any wireless provider is going to ask for the confirmation code that verifies your identity. Giving that code out might have been the greatest mistake made by the victim. Also, if you receive a call, an email or a text that claims to be from your wireless company with a special promotional offer, double check the validity of the notice by calling your carrier.
 
If you are the victim of a Verizon related scam, or you get a call from someone claiming to work for the company and something doesn't seem right, you can inform Verizon by clicking on this link.

FEATURED VIDEO

6 Comments

1. darkkjedii

Posts: 30478; Member since: Feb 05, 2011

OK, I'm gonna call it now. The customer uses an iPhone.

2. sgtdisturbed47

Posts: 948; Member since: Feb 02, 2012

*smartphone. Doesn't matter which one, the scam artist can complete this task regardless of device. That somehow matters though.

3. tuminatr

Posts: 1078; Member since: Feb 23, 2009

One of the best scams I have head of was someone claiming to be apple tech support. My favorite podcast Reply All did an episode called Long Distance episode 102 & 103 I believe

4. LAgurl

Posts: 33; Member since: Dec 05, 2018

here in los angeles i get lots of scam calls , i play a long for a bit then laugh and tell em off , now i just hope they dont start doing what they do in mexico , last month when i was there they called my gramas house i answered they told me we have your mom and sister kidnapped . (they were right next to me lol) so i faked cried and all things were getting really emotional and they asked for 50,000 mexican pesos . I told them im poor i can berly make it by , so they put a gurl on the phone pretending to be my sister and she like help me they gonna kill me oh no they chopping of my finger help ! thats when i laughed and they actually talked shyt to me n told me off and so did i and laughed again and they hanged up on me. i just hope things like that dont start happening in the US those fake kidnapping calls ! cuz im sure lots of people will fall for them ! if they fall for a fake verizon call , im sure they will fall for the other type of calls .

5. tuminatr

Posts: 1078; Member since: Feb 23, 2009

Wow that's crazy, I though the one that called me claiming to be a social security agency was bonkers. They called asking to verify my ssn and dob of witch i gave them a fake set of numbers. Then they told me my DNA and SSN were found at the scene of a brutal drug cartel battle on the US Mexican border. I never got to figure out what their scam was maybe just trying to steal my ssn. Yours is way crazier

6. LAgurl

Posts: 33; Member since: Dec 05, 2018

i had those social security calls too i also gave them fake numbers ! but nothing beats what they did to me in mexico lol like insaid hope they dont start this here in the US!

Latest Stories