Many current iPhone users intend to buy the next model, despite having never seen it

This article may contain personal views and opinion from the author.
Many current iPhone users intend to buy the next model, despite having never seen it
A company must be doing something right when they turn customers into fanatics. That's exactly what Apple seems to be doing with its customer base. Since the initial launch of iPhone in 2007, Apple has managed to grow its customer loyalty significantly. Almost ninety percent of iPhone users admit to being at least 'satisfied' with their Apple iPhone.

More remarkable is we're hearing from many of our iPhone 4 and 4S users saying they plan to upgrade to the rumored iPhone 5, without even knowing its features, specifications, or even physical attributes. This says a lot for any product. Can you imagine a car company having such a loyal fan base of its existing customers lined up to buy their newest model without even seeing what it looks like?

Just what is it that makes Apple customers so sticky with loyalty to the iPhone?

It just works - We've written articles comparing iOS, Android, and Windows Phone operating systems. In each instance we've found that iOS is the operating system that takes the cake for simplicity and ease of use when you need it most. While it may not be the most visually progressive, it is designed for anyone to easily be able to figure out how to use it.

Apps - iOS continues to have the most apps released for it. While Android and Windows have growing app communities, Apple users have generally had the apps available for longer, often exclusively. Additionally, everything that iOS users purchase through the iTunes store can only be accessed on an iOS device. And since the iTunes content ecosystem is so rich, featuring apps, movies, music, books, magazines, etc., iPhone users often purchase a lot of various content, which they know they'll need an iOS device to be able to access.

Peer pressure - Face it, we want what everyone else has, and a lot of people have an iPhone.  Much of the glamor of owning an iPhone is social status, and fitting in with friends and family who also have iPhone and use them within these groups.

Accessory options - iPhone now drives the world mobile phone accessory industry. Every corner of the world sells iPhone accessories. Major manufacturers have put a lot of effort into rapid development of iPhone accessories. Having an average product cycle of 12-18 months, the development dollars go a lot further for makers of the popular handset's accessories. The economics of a slower product release cycle also allows some of the most niche manufacturers to get in on the party.

Resale market - A used iPhone often sells for significantly more than another manufacturers' handset, making the total cost of ownership more manageable knowing the device will hold its value.

iMessage - A new feature Apple released in iOS 5.0 is beginning to become a staple for many mobile users. We admit it's very nice to be able to message someone from one iPhone to another and be able to drop photos, videos, and extended conversations into an iMessage chat. Apple is looking to further increase adoption of iMessage with its recently released iMessage for Mac application. The device to device messaging featured proved to be a huge hit for RIM when it first introduced BlackBerry Messenger, and Apple users are now enjoying a similar experience on iOS to iOS messaging as well.

We'll admit, we're excited to jump in on the action with the next iPhone release alongside the many of you who are also excited to snatch up whatever Cupertino sends out as an updated model. We have yet to see Apple release a disappointing iPhone, so it's natural to expect the next device to be exciting, to say the least.

We'd like to hear from you. Many current iPhone users asked say they want the next iPhone, but haven't even seen it. Do you want one? What do you hope to see from the next model? What would cause you to decide to buy or not buy it?

FEATURED VIDEO

105 Comments

1. Captain_Doug

Posts: 1037; Member since: Feb 10, 2012

Ya don't say...

17. PhoneArenaUser

Posts: 5498; Member since: Aug 05, 2011

"Many current iPhone users intend to buy the next model, despite having never seen it" Because they buy the brand.

36. anywherehome

Posts: 971; Member since: Dec 13, 2011

and they still don't know that iOS is really much much more complicated than Android....just try to find any plumber and then copy his address into maps..... in android in a few seconds....in iOS a minute?? just watch:http://www.youtube.com/watch?feature=player_embedded&v=NMiY1kSTHZw

38. PhoneArenaUser

Posts: 5498; Member since: Aug 05, 2011

I know, here is all videos: "Android Vs iOS The Truth about Apple and Google's OS" YouTube: Part 1:http://goo.gl/ZuTmL Part 2:http://goo.gl/isXhG Part 3:http://goo.gl/hNRdz Part 4:http://goo.gl/7Lw6a Bonus:http://goo.gl/ieBx3

39. ilia1986 unregistered

I posted this in my post which "didn't meet the duscussion rules" earlier. Looks like you got thumbed down as well. Some people are so hopelessly lost that they keep on ignoring the facts.

40. PhoneArenaUser

Posts: 5498; Member since: Aug 05, 2011

True.

44. ZEUS.the.thunder.god unregistered

bro, you cant say anything against a certain company here on PA. because that does not meet discussion rules and you will surely be recieving a warning for that.

69. gallitoking

Posts: 4721; Member since: May 17, 2011

is not the we are ignoring is just that we dont care.. at least I dont care...

80. ilia1986 unregistered

You don't care about facts? That's sad..

82. gallitoking

Posts: 4721; Member since: May 17, 2011

I just want a phone that works for me and the iphone does. that fact is more important to me.. and the only one thta matters... I also drink bottled water which is bad too but I still do .. dont want to be sarcastic just trying to prove a point

84. TROLL

Posts: 4851; Member since: Apr 13, 2012

And that's the ip5.....

87. PhoneArenaUser

Posts: 5498; Member since: Aug 05, 2011

"I just want a phone that works for me and the iphone does." And that's mean other phones doesn't work only iPhone? :)

89. gallitoking

Posts: 4721; Member since: May 17, 2011

tried it but because i dont know much about tech I couldnt really have much use.. my phone again mine.. was laggy had ramdom restarts, and when I got the Gingy upgrade it only got worse... never rooted I feel that a phone should work out of the box .. didnt it for me.. so I switch i am happy..

93. ilia1986 unregistered

Which phone did you get?

100. gallitoking

Posts: 4721; Member since: May 17, 2011

the Droid X a year and a half ago

88. ilia1986 unregistered

Okay. And why wouldn't an Android phone just work for you?

83. TROLL

Posts: 4851; Member since: Apr 13, 2012

I've course you do, but you're just Saying.....!?

97. taco50

Posts: 5506; Member since: Oct 08, 2009

Only ones ignoring facts are fandroids. iPhone has the best sales, best customer satisfaction, lowest failure rates, lowest return rate and you guys can't accept that it's a great phone and people love it for legitimate reasons.

99. remixfa

Posts: 14605; Member since: Dec 19, 2008

some people are also into s&m. personally I dont like being told what I can and can't do. some people like you do. probably why you still live with mommy eh?

104. PhoneArenaUser

Posts: 5498; Member since: Aug 05, 2011

I won't buy any device just because it has the best sales! I need device not rating of sales!

42. mercorp

Posts: 1045; Member since: Jan 28, 2012

Bias.... It is up to us to decide!

53. PhoneArenaUser

Posts: 5498; Member since: Aug 05, 2011

You can watch these videos and still have your own opinion, no one forces you. And even if these videos are biased, they still talks about the facts and facts are just facts, they can't be biased!

2. chadrick0814 unregistered

At least GS3 fans are waiting on the specs before making a decision. I guess the "sheep" comparison is accurate. I think its funny that Siri wasn't on the list of reasons people like iPhone.

6. KingKurogiii

Posts: 5713; Member since: Oct 23, 2011

i don't think that's true at all. many people have had high expectations for a long time.

15. paulyyd

Posts: 340; Member since: Jan 08, 2011

you're wrong there chad. I've seen people here comment countless times about how they're going to buy the s3, like months before its even out lol if you go to the one x review on here a bunch of fan boys bragging how they don't care whats in the one x and they're going to get the s3 regardless lol fanboyssss

34. eaxvac

Posts: 328; Member since: Jan 15, 2012

See, this is the sheep.

85. TROLL

Posts: 4851; Member since: Apr 13, 2012

Yeap....

3. KingKurogiii

Posts: 5713; Member since: Oct 23, 2011

what was this for? like seriously? xD

4. ardent1

Posts: 2000; Member since: Apr 16, 2011

The iPhone out-sells the top droid smartphones for the top 3 US carriers, respectively based on the latest data.

5. KingKurogiii

Posts: 5713; Member since: Oct 23, 2011

ahem, it's An-droid. Droids are Verizon exclusive devices made by Motorola, HTC & Samsung.

* Some comments have been hidden, because they don't meet the discussions rules.

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