LG admits lying to South Korean customers about Xenon flash on LG Optimus 2X
posted by Alan F. / Apr 05, 2012, 11:37 AM
phone owner, the payoff is when you are able to shoot high quality pictures in low-light situations.
For its part, LG has apologized for "the mistake" and promises it will never, ever, ever do anything like this again. Is there a way that we can ground the manufacturer? Think about this. The specs were submitted incorrectly and quite possibly it was all innocent. But for a year, LG noticed the mistake and kept quiet about it while consumers were purchasing the handset and that is where the problem lies. More than 400,000 units of the LG Optimus 2X were sold in South Korea and now many of the buyers are asking for a refund, claiming that they were the victim of false advertising.
source: Daum (translated) via UnwiredView
- Display 4.0" 480 x 800 pixels
- Camera 8 MP / 1.3 MP front
- Processor NVIDIA Tegra 250 T20 (Harmony), Dual-core, 1000 MHz
- Storage 8 GB + microSDHC
- Battery 1500 mAh(7.83h talk time)
Posts: 137; Member since: Sep 10, 2011
Outright lying from LG. Never will I purchase one of their products. There is no excuse, none whatsoever. They ought to offer refunds to all buyers before a court offers for them.
posted on Apr 05, 2012, 11:58 AM 7
Posts: 682; Member since: Sep 22, 2011
Apple had a antanna problem and said 'heres free bumbers'. Why would you think LG should provide refunds if the phones does what its supposed to do? Im sure you don't buy a phone solely on the camera do you? If the phone works as advertised as a phone then a issue with the camera shouldn't be that big of a problem.
posted on Apr 05, 2012, 4:05 PM 3
Posts: 682; Member since: Sep 22, 2011
Apple did lie, they said it wasn't the iPhone, it was the people who where holding it wrong. Not only did they lie about it, they put the blame on there own customers. It wasn't until it went full blown on the media about the issue that Apple confirmed the issue and tried to show other phones have the death grip problem. My point is regardless of the issue, refunds won't be put in place.
posted on Apr 05, 2012, 11:45 PM 1
Posts: 5506; Member since: Oct 08, 2009
Apple held a public conference within a week. They addressed the issue. They offered full refunds with no restocking fee and free cases. iPhone 4 broke all sales records. LG has lied purposely about the type of camera they use. That's totally different. Also this article has nothing to do with Apple, but you brought them up. Why so obsessed with them?
posted on Apr 06, 2012, 12:00 AM 1
Posts: 1476; Member since: Dec 01, 2011
Kinda like how Apple keeps bragging that the iPhone 4 was made of gorilla glass, but that 2 feet drop begs to differ. That was a bigger lie than LG's, LG's was just about flash which affects the camera shots, Apple's affected the phone as a whole as almost the whole phone is made of that "gorilla" glass.
posted on Apr 05, 2012, 12:05 PM 5
Posts: 1994; Member since: Jun 15, 2011
It is made of gorrilla glass i drop my phone all the time.
posted on Apr 05, 2012, 3:23 PM 0
Is Gorilla Glass supposed to be shatter-resistant or shatter-proof? Either way, the iPhone 4 and 4S are neither. Quite a few folks have destroyed the back glass panel on their iPhone, sometimes by dropping it, sometimes by not protecting it in some way... my sister-in-law got a 4S last year, and bought some little over-hyped protective plastic case for it... she doesn't know when or how, but one day she took the case off to look at it and discovered the back glass panel not only shattered all the way through, but the glass chips were falling out of it too.
posted on Apr 06, 2012, 8:15 AM 1
Posts: 22; Member since: Jan 13, 2012
LG products have always sucked in my eyes. Their build quality is questionable. They use extremely cheap plastics (not saying other manufacturers like samsung don't) and they have ZERO inspiration in their design. NONE. Atleast manufacturers like HTC and Motorola have a DESIGN LANGUAGE. LG has a plastic slab. Bravo. LG's UI is a fusion of iOS and touchwiz.. except it is much uglier, laggier, and less intuitive than touchwiz and iOS. LG needs to shake things up if they want to become competent because they do not have anything special.
posted on Apr 05, 2012, 12:39 PM 2
Yes, the basic elements in LG's "Optimus UI" are nearly identical to Samsung's TouchWiz, and the rest of LG's UI skin is jerkier and truncated, and doesn't even look nearly as nice as TouchWiz. Imho, even the iPhone looks better than "Optimus UI".
posted on Apr 05, 2012, 12:52 PM 0
I've met some decent LG feature phones, but I have never ever met a decent LG smart phone. Their Windows Mobile devices (and WinMo was bad anough on its own) were the worst of the worst... remembering the LG Incite on AT&T... and their Android devices have also been at the bottom of the barrel... even the high-end ones like the LG Revolution on Verizon have been junky. Never been impressed, ever. I don't even see the LG Quantum any more... AT&T still sells the original Samsung Focus, and the Quantum was the first of the original three WP devices on AT&T to have sales halted.
posted on Apr 05, 2012, 12:44 PM 1
Posts: 1485; Member since: Mar 18, 2012
I've had LG phones and they have been the worst I've ever owned with glitches. LG EnV LG EnV Touch Got rid of the EnV to get more issues with the EnV touch. Will never buy another LG phone in my lifetime. My friends had issues with their Chocolates and EnV3s & 2's.
posted on Apr 05, 2012, 5:27 PM 1
Never liked LG phones anyway. Always bad experience. My friends have bad experience and were thinking about switching to the iPhone because of LG. I told them to try a higher end smartphone as those don't have nearly as many issues. Meh now LG they lie. Disgusting.
posted on Apr 05, 2012, 6:32 PM 0
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