LG G3 owners complain about cracks through the microphone opening

LG G3 owners complain about cracks through the microphone opening
A problem with the build quality of the LG G3 is beginning to show up globally. Cracks are appearing by the microphone opening, from the top to the bottom. Some T-Mobile customers with the phone are making the same complaints, adding that there are difficulties inserting a jack into the microUSB port. Some feel that by trying to force a microUSB jack into the port, the cracks are being formed in the plastic casing.

In Hong Kong, an entire forum thread has been devoted to the problem. So far, there has been no word from LG about the matter. Pictures from LG G3 owners with this issue, all show the same problem, with the same thin crack running through the microphone opening.

If you own the LG G3, has this crack appeared on your unit? Did you attempt to return the phone for a non-damaged model? As news of this flaw starts to spread, LG is going to have to come up with a way to save face, and to also make sure that those with a cracked handset receive a new unit.


Thanks for the tip!

source: GSMDome

Related phones

G3
  • Display 5.5" 1440 x 2560 pixels
  • Camera 13 MP / 2.1 MP front
  • Processor Qualcomm Snapdragon 801, Quad-core, 2500 MHz
  • Storage 32 GB + microSDXC
  • Battery 3000 mAh(21h 3G talk time)

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77 Comments

1. iluvsonynokia

Posts: 161; Member since: Aug 27, 2013

thats bad

2. drunkenjay

Posts: 1640; Member since: Feb 11, 2013

no cracks on mine yet luckily

8. GreekGeek

Posts: 1276; Member since: Mar 22, 2014

for now....you wait for your turn lmao..... I suspect that happens only when you apply too much pressure in your pocket (eg sitting, squatting etc)

51. Omarc07

Posts: 574; Member since: Nov 12, 2012

same here mines Fine i even dropped it the other day when i was drunk nothing happend no cracks nada .

3. alaw.14

Posts: 412; Member since: Sep 10, 2013

My pops has an lg g3. No problems so far.

4. Dr.Phil

Posts: 2252; Member since: Feb 14, 2011

If you look at the third pic, it looks as if the owner scraped the phone. So they may have dropped the phone for all we know. Not saying that this problem isn't happening, but merely pointing out that the picture given is not a great example.

10. cripton805

Posts: 1485; Member since: Mar 18, 2012

That's the plastic protector that comes on new phones to protect the bezels. Look closely.

5. Liveitup

Posts: 1798; Member since: Jan 07, 2014

Not good, hopefully they get to the bottom of this soon, buyers should be given a replacement device, G3's a good phones

46. gomulkaaa

Posts: 42; Member since: Sep 02, 2011

Replacement device? For that? Come on, man.

6. RaKithAPeiRiZ

Posts: 1488; Member since: Dec 29, 2011

sony used to have thiis problem as well , chrome coating should never be applied to plastic

41. MacWiNux

Posts: 127; Member since: Jan 07, 2014

AFAIK is that the Xperia x1 the crack will apear after 6 months of usage?

7. GreekGeek

Posts: 1276; Member since: Mar 22, 2014

Uh Ohhhhhh.........Dang it.

9. wargreymon

Posts: 764; Member since: Nov 05, 2013

Had my G3 since June and nothing. I use my phone a lot and charge it pretty much daily. Most likely it's slightly more prone to break, but if people actually cared about being careful with their super expensive phone, it would be in mint condition.

70. matwin

Posts: 3; Member since: Nov 26, 2014

no nob head. the issue has nothing to do with dropping the phone or mis treating it, this is the most expensive electronic device I have ever purchased so I do look after it! it is either the material composition used in certain batches or a plain manufacturing defect. I have not dropped mine and have cracks thru microphone and ir blaster.

11. ArtSim98

Posts: 3535; Member since: Dec 21, 2012

Bad plastic. LG always uses cheap plastic. Unlike Nokia.

31. medtxa

Posts: 1655; Member since: Jun 02, 2014

lg g3 not made from polycarbonate?

35. Takeharu

Posts: 283; Member since: Oct 28, 2013

Polycarbonate is basically just a fancy name for plastic...

37. beheroth

Posts: 1; Member since: Aug 22, 2014

nope, polycarbonate is not a fancy name for plastic, but you could consider it one of the fanciest : it has excellent mecanical properties, low weight, excellent thermal stability and a great impact resistance. it's the same material used to build poilce riot shield and tonfa and it's used in bulletproof glass

12. joey18

Posts: 648; Member since: Jul 20, 2010

cheap phone

13. fzacek

Posts: 2486; Member since: Jan 26, 2014

Shabby build quality at its finest...

55. CanYouSeeTheLight

Posts: 1122; Member since: Jul 05, 2012

But... But... It has thin bezels! Jokes aside i remember the Galaxy S3 having an even bigger problem with cracks developing on the trim around the screen, and it was quite widespread even store demo units had them where i live.

14. naittosan

Posts: 239; Member since: Jun 28, 2014

Glad I passed on this one to wait for the Motorola x+1

28. StraightEdgeNexus

Posts: 3689; Member since: Feb 14, 2014

Me too ^_^ waiting for the unveiling +1 for the X+1

15. 13Elves

Posts: 93; Member since: Feb 21, 2014

Same thing happening with Xiaomi: terrible build quality and horrific software issues. Thats what ppl get from listening to anti-Samsung propaganda now u know better. LG is trash stick with a name brand Samsung.

21. fzacek

Posts: 2486; Member since: Jan 26, 2014

Nexus 5 build quality is awesome, and it's made by LG. So not all LG phones are cheap trash with terrible build quality...

39. 13Elves

Posts: 93; Member since: Feb 21, 2014

Nexus who?

16. Atrixboyyy

Posts: 577; Member since: Nov 03, 2011

Damn... Never happened to any of my galaxies with their inferior build quality.

17. StraightEdgeNexus

Posts: 3689; Member since: Feb 14, 2014

Ha, one single drop, and the thin bezels show their true side, display shattered!

26. vincelongman

Posts: 5611; Member since: Feb 10, 2013

But that's the bottom of the phone, so the bezel there is the same as many other phones It's just LG's poor design or poor build materials/process

29. StraightEdgeNexus

Posts: 3689; Member since: Feb 14, 2014

Most phone drops, are on the frame/sides.

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