Just bought a third-gen iPad? Apple might replace it with iPad 4 for free

Just bought a third-gen iPad? Apple might replace it with iPad 4 for free
In case you are reading this article, you are most likely an owner of the new iPad that isn't that new anymore. That's because Apple just announced a newer, upgraded version of its 9.7-inch tablet, with a faster processor, enhanced wireless connectivity, and a better front-facing cam. Now you are probably cursing Apple for bringing an upgraded model only 7 months after unveiling the previous one, but word on the street has it that you might be entitled to a free replacement, under certain conditions, of course.

Customers who purchased a third-gen iPad within 30 days of the iPad 4 announcement will be given the newer iPad model in exchange of their old one at no extra cost. As you might expect, your unit will not be eligible if scratched or damaged in any way. Word supposedly comes from an Apple Care representative, so the information provided is likely to be correct. So far we've heard that at least some retail stores will honor iPad exchanges, but there is no guarantee that all outlets that sell iPads will do so. Therefore, it is advisable to give a call before going there, just to make sure that your iPad will be accepted.

source: @TubbyEmu (Twitter) via CNET

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iPad 4
  • Display 9.7" 2048 x 1536 pixels
  • Camera 5 MP / 1.2 MP front
  • Processor Apple A6X, Dual-core, 1400 MHz
  • Storage 128 GB



1. sithvenger

Posts: 371; Member since: Aug 25, 2012

That's one of the many cool things about apples customer service.

4. Bridgep0rt

Posts: 43; Member since: Apr 04, 2012

Still gotta buy new cables, Lol.

17. AnTuTu

Posts: 1620; Member since: Oct 14, 2012

Because they have used totally different plug. hahahahahahahahahahahhahahahahahahaha

9. RomeoJDR

Posts: 245; Member since: Dec 09, 2011

How is this an example of good customer service? Like most businesses, Apple has a 30 day return policy already in place as long as the product is in new condition. They are just rewording their own policy to make it look like they are doing something good for the customer.

24. philip_1

Posts: 46; Member since: Jul 28, 2009

Absolutely right! And is this return option will be in all countries and all shops?? Then apple will not make money at all! And what if someone own an Ipad3 31 days??ohh yeah,, it is very old to give it back! ...B@ll - Seat...

21. MeoCao unregistered

I don't think so, it's b-c of 30 day trial period, you can return the iPad 3 anyway.

25. Reluctant_Human

Posts: 913; Member since: Jun 28, 2012

First lets see if its true. I'm as skeptical about this as a Foxconn employee is about a raise.

26. EclipseGSX

Posts: 1777; Member since: Oct 18, 2011

OH WOW a 30 day warranty, no customer service has that anywhere but Apple!!! Yayyyyyy....give me a f**king break

2. g2a5b0e unregistered

I LOVE Sharon Vaknin of CNET fame. So hot!

3. ajac09

Posts: 1482; Member since: Sep 30, 2009

so wait you can return a product get what you pay for it back and buy another product with it? lol talk to us when exchange period is 45 days and not the standard 30 lol

5. Brewski

Posts: 710; Member since: Jun 05, 2012

I just bought an iPad 3 two weeks ago.

6. imkyle

Posts: 1115; Member since: Nov 18, 2010

Apple Customer Service is fantastic.

10. pikapowerize

Posts: 1869; Member since: May 03, 2012

wow...really shock me apple.... you announce a lot lately and never thought you'll announce iPad 4 on the same year that the iPad 3 is announce....but after steve died, your security sucks! all the leaks are real!

11. dicemoney

Posts: 59; Member since: Mar 28, 2011

Stfu u can return and get your money back or exchange for a newer model if its the same price or return it now get your money back and buy the new one when they realease it now u can go eat a D1(k

15. Rydsmith unregistered

I think I just became mentally wetrarded.

13. kcombs

Posts: 275; Member since: Dec 15, 2010

There will be one more iPad3 on eBay soon, time to switch to an Android tablet.

14. Berzerk000

Posts: 4275; Member since: Jun 26, 2011

Well that's awful nice of them.

16. pikapowerize

Posts: 1869; Member since: May 03, 2012

i think the reason why apple is releasing iPad 4 and iPad mini is that they want to flood the market like android do..

27. someones4

Posts: 628; Member since: Sep 16, 2012

they can't compete with android in terms of volume or quantity

18. someones4

Posts: 628; Member since: Sep 16, 2012

i call bollocks. Apple is way too cheap for such a promo.

19. absolete

Posts: 12; Member since: Apr 04, 2012

It'd be better if they swap the iPad for nexus 7 hahahaha

20. lnguyen7186

Posts: 27; Member since: May 30, 2011

Thank you Apple you the best.*** best of the best**** of all smart phones and tablets that I have used!

22. techytechtech

Posts: 33; Member since: Oct 10, 2012

if that is true it is really and truly an awesome move from apple to keep the customers interested and feeling they are being loved and cared for. i wish it was a little longer though maybe like 3 to 4 months then it would have been a nail on the coffin. but still big up to apple for doing it up even a monthly period. and it is justified with the amount people spill on their products anyways.

23. saiki4116

Posts: 413; Member since: Mar 31, 2011

What's the problem for Apple, they are taking the ipad 3 replacing it with ipad4 and selling refurbished ipad3 for 379$...either way good deal for apple...

28. lnguyen7186

Posts: 27; Member since: May 30, 2011

Android is a kids play ground with no life, widget this, widget that, for what? Like i said is it a child's phone.

* Some comments have been hidden, because they don't meet the discussions rules.

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