HTC smartphones to get remote technical support, courtesy of LogMeIn

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HTC smartphones to get remote technical support, courtesy of LogMeIn
When your smartphone starts acting up and when nothing seems to help, what do you do? Owners of future HTC smartphones will have an easy way out of such a scenario. That is because HTC and LogMeIn have partnered up in delivering remote diagnosis and assistance services to HTC Android smartphones.

Future HTC Android devices will come with the LogMeIn Rescue software pre-loaded. Upon request, an HTC user will be able to have their smartphone diagnosed and configured remotely by an HTC care representative in order to resolve technical issues. Doing so would be possible regardless of where in the world the user is located, as long as the device in question is connected to the internet. All communication between the HTC smartphone and the service representative will be done over a secure connection.

For more details, we have embedded the full press release below, so check it out if you are interested. Unfortunately, the list of devices that will come with LogMeIn Rescue pre-loaded has yet to be announced.


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