HTC One S touch button bug makes the phone go crazy (video)
posted by Victor H. / Jun 26, 2012, 4:40 AM
The HTC One S is a beauty to behold - it’s a solid and extremely thin slab of unibody metal, but that outer beauty is marred by a weird software glitch that has persisted for a while and for various users.
The HTC One S would just go randomly switching between the home screen and helicopter view of all homescreens, and if you try to interfere the three capacitive buttons on the phone would just stop responding. It seems that quickly locking and unlocking the phone solves this, but only temporarily. Skip to the video below to see the phone go completely mad for no apparent reason, if you need that visual proof. HTC is taking phones for repair, but there’s no universal solution yet.
resonance between the GSM frequency and the frequency of the capacitive buttons on the device itself. A simple fix could be just tweaking the button-press sensitivity to be higher, so that interference doesn’t affect it - all something that a software update could easily fix.This has ruined the experience for many users who have been trying to get an explanation from HTC, but so far it seems the company is keeping a tight lip about the issue. Various support forums have an explanation and it’s a rather interesting one - in all likelihood, when the phone is in area with weak signal it has to boost power output to reach the cell and this allegedly causes
To be perfectly exact, the 900MHz frequency in use by some European carrier could be interfering with the 2G signal. There are a couple of threads with users reporting about the issue including a 15-page one on XDA Developers.
Actually, it seems the HTC One S is experiencing the exact same problems as the Samsung Galaxy Nexus earlier in the day, but while Samsung and Google released a fix for the issue, we’re yet to see one from HTC. Needless to say, this is a frustrating problem for One S owners who are often taken through a long and tiring exchange with HTC, waiting weeks for a solution. We hope HTC comes out with an official fix addressing the issue sooner rather than later.
- Display 4.3" 540 x 960 pixels
- Camera 8 MP / 0.3 MP VGA front
- Processor Qualcomm Snapdragon S4 Plus, Dual-core, 1500 MHz
- Storage 16 GB
- Battery 1650 mAh(7.00h talk time)
Posts: 361; Member since: May 31, 2012
so smooth animation, it must be WP!
posted on Jun 26, 2012, 4:48 AM 4
Posts: 285; Member since: Feb 28, 2012
So this is what it is called htc flagship phones. One can't multi task and another one gives headache with software trouble. And both are priced near galaxy s3.
posted on Jun 26, 2012, 4:51 AM 3
Posts: 1092; Member since: May 07, 2012
haters gonna hate :D Go back to your samsuck s3 supernova edition
posted on Jun 26, 2012, 5:01 AM 11
Posts: 1111; Member since: Mar 16, 2012
I got pissed off and removed the One X from my wants list when I found out it can't multitask. Jesus, Sense is just destroying Android.
posted on Jun 26, 2012, 6:44 AM 0
Posts: 768; Member since: Nov 10, 2009
HTC is not unibody metal it is poly-carbonate plastic with special coating.
posted on Jun 26, 2012, 5:08 AM 1
thats why you should buy chinese product :)
posted on Jun 26, 2012, 5:25 AM 1
Posts: 2; Member since: Jul 25, 2012
I had this problem from about a week after the phone was released. It more or less showed itself when putting mobile internet (data) on - it would go ape and fill up my memory with screenshots! I got it replaced and the replacement seemed ok but it has also deteriorated to doing the same thing (though not so badly - the initial phone was totally unusable). Of course now I cannot get a replacement because I am outside 30 days and HTC just tell me to do a reset - I have done this twice now. They will take it back to repair but they are adamant that it is a software issue and getting the phone back is not going to help. Which leaves me with a partially operable phone and not a thing I can do about it. Sorry HTC but I have stuck with you for years but this is just not acceptable.
posted on Jul 25, 2012, 11:33 AM 0
Posts: 1; Member since: Sep 15, 2012
This issue has been reported to HTC by many users FOR SEVERAL MONTHS NOW, but no patch or update has been released yet as to address the problem. In order to make things happen, I have started a campaign through this link on XDA: http://forum.xda-developers.com/showthread.php?
The idea is to post negative reviews on every major review website for this phone, because of this issue, and thus make the phone's rating drop to 0. Of course, HTC will be kept informed of our little campaign, which will go on until the patch is released. Let's see if that helps!
Join the effort and help us "motivate" HTC.
posted on Sep 15, 2012, 7:57 PM 0
Posts: 2; Member since: Jul 25, 2012
They are persisting in telling me I just have to reset it. The thing is it works for a month and then fails again and they refuse to accept it as a problem they can fix by taking it for repair. So I have given up customising the phone and will be going to Apple or Samsung in the new year.
posted on Sep 16, 2012, 7:19 AM 0
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