Class action suit says all Apple Watches are defective, seeks $5 million

Class action suit says all Apple Watches are defective, seeks $5 million
A new class action lawsuit claims that all Apple Watch models have "the same defect and/or flaw, which causes the screens on the Watches to crack, shatter, or detach from the body of the Watch (the "Defect"), through no fault of the wearer, oftentimes only days or weeks after purchase." Filed in U.S. District Court for the Northern District of California, the suit seeks $5 million in damages.

Not only does the filing mention that the screens all have the same defect that lead them to crack, it claims that Apple knew about this defect "at or before the time" it began selling the Apple Watch to consumers. The suit alleges that customers complained after the release of each new series. For example, in April 2015, immediately after the release of the Series 0 Apple Watch, customers complained that screens were detaching from the timepiece's body. Series 1 and 2 models launched in September 2016 and customers immediately complained about screens that were cracked, shattered, or detached from the body of the watch. Last September, Apple released the Series 3 Apple Watch and once again the same issues with the display appeared.

In each case, Apple denied that there were widespread problems with that Series' Apple Watch. Eventually, Apple was forced to extend the warranties on Series 0 and Series 2 models due to excessive battery swelling. The company has received complaints through device returns to the Apple Store, posts on Apple Community forums, and through calls and correspondence with Apple Support. The lead plaintiff (Colorado's Kenneth Sciacca) and other members of the class say that had they known about the defects, they would not have purchased an Apple Watch, or would have paid less for them.

This type of behavior has been seen from Apple before. Court documents released last month by Judge Lucy Koh revealed that Apple knew that the iPhone 6 and iPhone 6 Plus would bend before it released the two models. Yet, when #Bendgate first started to become a "thing," Apple said the bending was extremely rare even though it already knew that the iPhone 6 Plus was 7.2 times more likely to bend that the iPhone 5s. Other documents showed that Touch Disease, which made several iPhone 6 and iPhone 6 Plus models unresponsive, was not the result of these models getting dropped on a hard surface like Apple stated. It turned out that those were the first two models that Apple manufactured without using epoxy to keep chips in contact with the devices' circuit boards.

source: Scribd via PatentlyApple

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22 Comments

1. Shott3r

Posts: 20; Member since: Nov 28, 2017

#capitalism

2. lyndon420

Posts: 6784; Member since: Jul 11, 2012

#Shoddycraftsmanship

14. razmahtaz001

Posts: 501; Member since: May 11, 2013

and apple will want 500$ to have the cracked lens replaced LOL

17. apple-rulz

Posts: 2112; Member since: Dec 27, 2016

Sorry to hear you’ve had problems with your Apple Watch.

3. peace247 unregistered

glad to be a fandroid.

4. apple-rulz

Posts: 2112; Member since: Dec 27, 2016

My Apple Watch series 0 didn’t have that problem and neither does my Apple Watch series 3 LTE.

8. mootu

Posts: 1517; Member since: Mar 16, 2017

I don't have herpes, does that mean it doesn't exist?

12. path45th

Posts: 404; Member since: Sep 11, 2016

Herpes exists but many people don’t have it.

16. worldpeace

Posts: 3133; Member since: Apr 15, 2016

Just because many people don't have it, doesn't mean you could just ignore the few ones who have it. You should give extra care to people who have it.

19. razmahtaz001

Posts: 501; Member since: May 11, 2013

if 0.1 percent of the world population has herpes, thats alot bro LOL. there could be 500,000 people in the world with herpes...and another 500,000 that doesnt know they have it LOL

18. apple-rulz

Posts: 2112; Member since: Dec 27, 2016

Sorry you’re so bitter, maybe you do have herpes but don’t know it?

11. xfire99

Posts: 1205; Member since: Mar 14, 2012

Its because uself is already a defective child.

5. Settings

Posts: 2943; Member since: Jul 02, 2014

For that price for a few features, Apple Watch really is defective.

20. razmahtaz001

Posts: 501; Member since: May 11, 2013

broken lens seems to be a special feature in apples products lately...a feature that cost more than 500$ to have a special feature replaced...didnt know a special feature could cost so much aside from its original cost.

6. Sammy_DEVIL737

Posts: 1529; Member since: Nov 28, 2016

You are wearing it wrong.

7. obedchuni

Posts: 333; Member since: Jun 16, 2014

If there is a problem, Apple should be fined..

10. shiv179

Posts: 163; Member since: Aug 08, 2012

No smartwatch can be called a timepiece!

13. razmahtaz001

Posts: 501; Member since: May 11, 2013

its ok...apple will shaft its loyal customers...and all these loyal customers will still say apple has the best smart watches LOL

15. darkkjedii

Posts: 31029; Member since: Feb 05, 2011

Not one Apple Watch I’ve owned, had these issues.

21. razmahtaz001

Posts: 501; Member since: May 11, 2013

ofcourse not, you are the jedii ;o)

22. mootu

Posts: 1517; Member since: Mar 16, 2017

And only 0.004% of Note 7's caught fire but it still happened.

* Some comments have been hidden, because they don't meet the discussions rules.

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