Apple is fighting tooth and nail against “right to repair” laws


It's no secret that the tech industry really hates third-party repairs, whether they're in the form of an unlicensed business, or just a device owner tinkering with their own property. In a bid to combat them, Apple, along with several other tech companies, is heavily opposing a set of so-called "right to repair" bills in eight American states, which would require easy access to tools and knowledge regarding electronic device repairs.

One such case is a Nebraska bill, known as LB67 or the Fair Repair Act, which is scheduled to be debated this Thursday. If passed, it will become the first such measure in the United States, and Sen. Lydia Brasch, who sponsored it, believes other states will soon follow suit, as similar proposals are currently being reviewed in Minnesota, New York, Massachusetts, Illinois, Wyoming, Tennessee and Kansas.

If LB67 becomes law, it would require tech companies such as Apple to make their diagnostic tools and service manuals publicly available to consumers and repair shops alike. This will benefit more than just people living in Nebraska, however – such a release could help users all around the world, and particularly so in countries often forgotten by big corporations, where official service centers are nonexistent.

The big problem for tech companies, however, is unlicensed repairers undercutting official ones, as this could potentially reduce profit from selling repair licenses. On the other hand, however, Apple stores are much more common in big cities than in the countryside, and right now users living in the latter have to choose between waiting for days to get an appointment at a Genius Bar, or go to a third-party repair shop and hope their problem is fixable despite the lack of official tools.

Nevertheless, Apple is spearheading the campaign against the bill, and in doing so uses scary and misleading rhetoric, such as claiming Nebraska will become a "mecca for bad actors," and that passing the bill "would make it very easy for hackers to relocate to Nebraska." The company appears to have concerns regarding its intellectual property, as the act would require tech companies to freely share previously non-public information, even though the text of the proposal explicitly states the following: "Nothing in the Fair Repair Act shall be construed to require an original equipment manufacturer to divulge a trade secret."

But it isn't just Apple – other companies, too, have shown heavy opposition towards the proposal, with the most prominent one being tractor manufacturer John Deere, which notoriously doesn't actually sell its vehicles, but rather only "licenses" them (for the full price of a tractor, which is, at the very least, tens of thousands of dollars). The Senator claims this is her most opposed bill ever, as tech companies have been continuously sending lobbyists to her office, meaning people in Silicon Valley are seriously worried about the proposal and its implications.

source: The Guardian

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46 Comments

1. BLUEBLASTER

Posts: 926; Member since: Feb 23, 2014

The prices Apple charge for repairs no thanks.

2. ibend

Posts: 6747; Member since: Sep 30, 2014

even if they lost that fight, they can simply brick it to death like the legendary "iOS 9 error 53", and force their customers to repair their device at apple store

5. MrElectrifyer

Posts: 3960; Member since: Oct 21, 2014

And their customers will proudly rejoice for such "unmatched customer service"...

86. sgtdisturbed47

Posts: 966; Member since: Feb 02, 2012

That error came about not because of a screen being replaced, but repair shops replacing the home button as well, causing Touch ID to never work again on the device. These shops use all-in-one screen assemblies, that have a home button and front camera assemblies preinstalled, making the repair process much faster. Saving time vs doing the job right is what the issue really is, not screen replacements themselves. "or go to a third-party repair shop and hope their problem is fixable despite the lack of official tools". LOL what "official tools" are needed? A pentalobe screwdriver, phillips, flat, a nylon spudger, etc. Official tools that are a dime a dozen and available to everyone everywhere? Also, smartphone repair revenue in the United States is dominated by mom and pop repair shops, not huge corporations, so in all reality Apple is losing no money here. Shops don't have to be "certified" or "licenced", so licensing fees will never be a big source of revenue for Apple or any other company. Why was that mentioned in the article?

3. phonehome

Posts: 812; Member since: Dec 19, 2014

iHaters would use their teeth and nails to post here if was the only way even if quite uncomfortable.

48. tedkord

Posts: 17312; Member since: Jun 17, 2009

You don't need to be an "iHater" to see that Apple is on the wrong side here.

4. E34V8

Posts: 109; Member since: Dec 16, 2011

Every single thing Apple does is motivated by greed for for every single last $ they can squeeze. Like the removal of the headphone jack and many more examples in the past. But as long as there are sheep, nothing is going to change. It's a bit rude, but it's the truth.

25. NexusKoolaid

Posts: 493; Member since: Oct 24, 2011

Well... yeah. They're a corporation. This is not an Apple thing - they are simply doing what any corporation in their position would do.

58. Finalflash

Posts: 4063; Member since: Jul 23, 2013

No, no it isn't what any corporation would do. Most corporations tend to make money by delivering exceptional value to consumers. Apple used to do that, now they're hell bent on beating last month's numbers at any cost...to the consumer of course. That is the inevitable downfall of most companies. They lose their visionary founders, who get replaced by corporate stooges, who then sink the company by cutting corners and replacing industry standards with gimmicky crap.

69. kiko007

Posts: 7493; Member since: Feb 17, 2016

"Most corporations tend to make money by delivering exceptional value to consumers" Check customer surveys. They deliver that "exceptional value" you mentioned. But you're almost certainly gonna tell me all those people are brainwashed....like a retard, no doubt. I've come to expect that sort of rhetoric from degenerates, so I'm prepared for it. Besides, what "exceptional value" does Goldman Sachs offer anyone? They make more money than anyone offering just about nothing. How about Google? Is Android "exceptional" in any way? It's great and all.....But certainly not worthy of the title exceptional. "That is the inevitable downfall of most companies" Ahhh....The old Apple is DOOMED ™ hyperbolic bulls**t. Of course you'd say that.... "They lose their visionary founders, who get replaced by corporate stooges, who then sink the company by cutting corners and replacing industry standards with gimmicky crap." Cry me a f**king river why don't you.... :/

59. marorun

Posts: 5029; Member since: Mar 30, 2015

To a bigger extreme!

71. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

WRONG. YES all corps make money as they have too. But Apple every single move is motivated for high cash flow, not making you happy. IN many cases i can buy a new Android phone, for what Apple charges to fix their own phone. Example - When I had my iPad 3 I broke the display, not just the glass. I bought the full replacement part online for $80. I took it to Apple and asked how much they would charge me to do the repair. Apple wanted $290 for the repair and I woudlnt get my device for 2 weeks minimum. I returned the part and went online and purchase a refurbished iPad 3 in mint condition for $330 and free shipping an I got it in 1 day.

80. puggsly

Posts: 13; Member since: Mar 08, 2017

Get ready to call me an iSheep because under apple care my son's iPad had the glass replaced for $49 and it took about 10 minutes for the rep to bring the device from the back room and do all the paperwork. You see, Apple doesn't do component level repairs on iPads because it is bad customer service. It is too complicated and takes too long for someone to wait. The service they offer for out of warrantee repair is a flat $299 and they would have handed you a refurbished iPad 3 on the spot. If you don't want that option you should have taken it to an authorized apple service shop and they would have probably done the work for $150 plus your $80 part. Bottom line, you have options and this legislation is unnecessary and we have all seen unnecessary laws twisted to do bad things.

57. Subie

Posts: 2355; Member since: Aug 01, 2015

Just like every other publicly traded company that has to answer to share holders who demand more and more profit every year so their shares increase in value.

6. Bankz

Posts: 2531; Member since: Apr 08, 2016

Evil practice tbh

7. kerginaldo17 unregistered

Who use Apple's products are in a kind of prison.

9. ShadowSnypa786

Posts: 555; Member since: Jan 06, 2017

Gotta make their 54 Billion in profits somehow :D They make money of Apple care why would they let anyone else fix their phones when they can charge their customers even more :D

82. puggsly

Posts: 13; Member since: Mar 08, 2017

Making money is not evil and there are thousands of apple authorized service centers that are not Apple! So your argument makes no sense.

10. joeytaylor

Posts: 957; Member since: Feb 28, 2015

I do not agree with that bill....... as long as the device is under warranty, Apple should be able to control who repairs it for warranty repairs ....... if you want someone else to repair it while it is under warranty ..... then your warranty should be voided..... Apple should have that right

14. KRISTIJANJE

Posts: 68; Member since: Feb 16, 2015

As long as I pay for something I should be able to do whatever I want with it. If Apple gave me their phone for free, then I wouldn't have any problems with them being exclusive repair service. My money, my rules. Their money, their rules. You can't have cake and get to eat it too.

17. NarutoKage14

Posts: 1318; Member since: Aug 31, 2016

Sorry, but for at least the last dozen years in that little manual that you get when you buy an electronic device it says that you don't actually own the device. We're basically paying all that money just to "borrow/rent/lease/low-rise license" the device.

51. tedkord

Posts: 17312; Member since: Jun 17, 2009

That's the software, not the hardware.

18. joeytaylor

Posts: 957; Member since: Feb 28, 2015

Then you don't need a warranty

83. puggsly

Posts: 13; Member since: Mar 08, 2017

You can! But Apple doesn't have to publish manuals for free! I didn't get such a thing with my car, washer dryer, TV, etc..... This is a bad law!

19. sissy246

Posts: 7078; Member since: Mar 04, 2015

Yep, totally agree.

22. talon95

Posts: 994; Member since: Jul 31, 2012

If the engine goes on your truck after you change the headlights I guess your warranty should be void then. No mods, no nothing, or your warranty is void?

24. joeytaylor

Posts: 957; Member since: Feb 28, 2015

Totally unrelated...... I am confused why this is so hard to understand...... why should Apple pay someone else that is unauthorized to make repairs to a phone

61. marorun

Posts: 5029; Member since: Mar 30, 2015

Why Apple dont offer a official training to be authorized to make those repair instead of trying to transform repair place into shipping to apple place? Joey you a bit dumb..

64. joeytaylor

Posts: 957; Member since: Feb 28, 2015

How am I dumb (thanks for the insult)..... if you do not like it.....buy something else

11. Trex95

Posts: 2380; Member since: Mar 03, 2013

Funny IPhone the chpeast phone to repair lol. Samsung S Amoled a lone costing around 200$ to repair leave a lone other parts.

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