Apple is fighting tooth and nail against “right to repair” laws
by Kaloyan C. / Mar 08, 2017, 5:46 AM
It's no secret that the tech industry really hates third-party repairs, whether they're in the form of an unlicensed business, or just a device owner tinkering with their own property. In a bid to combat them, Apple, along with several other tech companies, is heavily opposing a set of so-called "right to repair" bills in eight American states, which would require easy access to tools and knowledge regarding electronic device repairs.
One such case is a Nebraska bill, known as LB67 or the Fair Repair Act, which is scheduled to be debated this Thursday. If passed, it will become the first such measure in the United States, and Sen. Lydia Brasch, who sponsored it, believes other states will soon follow suit, as similar proposals are currently being reviewed in Minnesota, New York, Massachusetts, Illinois, Wyoming, Tennessee and Kansas.
If LB67 becomes law, it would require tech companies such as Apple to make their diagnostic tools and service manuals publicly available to consumers and repair shops alike. This will benefit more than just people living in Nebraska, however – such a release could help users all around the world, and particularly so in countries often forgotten by big corporations, where official service centers are nonexistent.
Access to official repair services is limited in many areasThe big problem for tech companies, however, is unlicensed repairers undercutting official ones, as this could potentially reduce profit from selling repair licenses. On the other hand, however, Apple stores are much more common in big cities than in the countryside, and right now users living in the latter have to choose between waiting for days to get an appointment at a Genius Bar, or go to a third-party repair shop and hope their problem is fixable despite the lack of official tools.
Nevertheless, Apple is spearheading the campaign against the bill, and in doing so uses scary and misleading rhetoric, such as claiming Nebraska will become a "mecca for bad actors," and that passing the bill "would make it very easy for hackers to relocate to Nebraska." The company appears to have concerns regarding its intellectual property, as the act would require tech companies to freely share previously non-public information, even though the text of the proposal explicitly states the following: "Nothing in the Fair Repair Act shall be construed to require an original equipment manufacturer to divulge a trade secret."
But it isn't just Apple – other companies, too, have shown heavy opposition towards the proposal, with the most prominent one being tractor manufacturer John Deere, which notoriously doesn't actually sell its vehicles, but rather only "licenses" them (for the full price of a tractor, which is, at the very least, tens of thousands of dollars). The Senator claims this is her most opposed bill ever, as tech companies have been continuously sending lobbyists to her office, meaning people in Silicon Valley are seriously worried about the proposal and its implications.
source: The Guardian
Posts: 6747; Member since: Sep 30, 2014
even if they lost that fight, they can simply brick it to death like the legendary "iOS 9 error 53", and force their customers to repair their device at apple store
posted on Mar 08, 2017, 6:10 AM 19
Posts: 966; Member since: Feb 02, 2012
That error came about not because of a screen being replaced, but repair shops replacing the home button as well, causing Touch ID to never work again on the device. These shops use all-in-one screen assemblies, that have a home button and front camera assemblies preinstalled, making the repair process much faster. Saving time vs doing the job right is what the issue really is, not screen replacements themselves. "or go to a third-party repair shop and hope their problem is fixable despite the lack of official tools". LOL what "official tools" are needed? A pentalobe screwdriver, phillips, flat, a nylon spudger, etc. Official tools that are a dime a dozen and available to everyone everywhere? Also, smartphone repair revenue in the United States is dominated by mom and pop repair shops, not huge corporations, so in all reality Apple is losing no money here. Shops don't have to be "certified" or "licenced", so licensing fees will never be a big source of revenue for Apple or any other company. Why was that mentioned in the article?
posted on Mar 09, 2017, 12:20 PM 0
Posts: 812; Member since: Dec 19, 2014
iHaters would use their teeth and nails to post here if was the only way even if quite uncomfortable.
posted on Mar 08, 2017, 6:15 AM 2
Posts: 109; Member since: Dec 16, 2011
Every single thing Apple does is motivated by greed for for every single last $ they can squeeze. Like the removal of the headphone jack and many more examples in the past. But as long as there are sheep, nothing is going to change. It's a bit rude, but it's the truth.
posted on Mar 08, 2017, 6:20 AM 22
Posts: 493; Member since: Oct 24, 2011
Well... yeah. They're a corporation. This is not an Apple thing - they are simply doing what any corporation in their position would do.
posted on Mar 08, 2017, 9:07 AM 1
Posts: 4063; Member since: Jul 23, 2013
No, no it isn't what any corporation would do. Most corporations tend to make money by delivering exceptional value to consumers. Apple used to do that, now they're hell bent on beating last month's numbers at any cost...to the consumer of course. That is the inevitable downfall of most companies. They lose their visionary founders, who get replaced by corporate stooges, who then sink the company by cutting corners and replacing industry standards with gimmicky crap.
posted on Mar 08, 2017, 1:37 PM 3
Posts: 7493; Member since: Feb 17, 2016
"Most corporations tend to make money by delivering exceptional value to consumers" Check customer surveys. They deliver that "exceptional value" you mentioned. But you're almost certainly gonna tell me all those people are brainwashed....like a retard, no doubt. I've come to expect that sort of rhetoric from degenerates, so I'm prepared for it. Besides, what "exceptional value" does Goldman Sachs offer anyone? They make more money than anyone offering just about nothing. How about Google? Is Android "exceptional" in any way? It's great and all.....But certainly not worthy of the title exceptional. "That is the inevitable downfall of most companies" Ahhh....The old Apple is DOOMED ™ hyperbolic bulls**t. Of course you'd say that.... "They lose their visionary founders, who get replaced by corporate stooges, who then sink the company by cutting corners and replacing industry standards with gimmicky crap." Cry me a f**king river why don't you.... :/
posted on Mar 08, 2017, 4:11 PM 0
Posts: 14967; Member since: Sep 25, 2013
WRONG. YES all corps make money as they have too. But Apple every single move is motivated for high cash flow, not making you happy. IN many cases i can buy a new Android phone, for what Apple charges to fix their own phone. Example - When I had my iPad 3 I broke the display, not just the glass. I bought the full replacement part online for $80. I took it to Apple and asked how much they would charge me to do the repair. Apple wanted $290 for the repair and I woudlnt get my device for 2 weeks minimum. I returned the part and went online and purchase a refurbished iPad 3 in mint condition for $330 and free shipping an I got it in 1 day.
posted on Mar 08, 2017, 4:23 PM 2
Posts: 13; Member since: Mar 08, 2017
Get ready to call me an iSheep because under apple care my son's iPad had the glass replaced for $49 and it took about 10 minutes for the rep to bring the device from the back room and do all the paperwork. You see, Apple doesn't do component level repairs on iPads because it is bad customer service. It is too complicated and takes too long for someone to wait. The service they offer for out of warrantee repair is a flat $299 and they would have handed you a refurbished iPad 3 on the spot. If you don't want that option you should have taken it to an authorized apple service shop and they would have probably done the work for $150 plus your $80 part. Bottom line, you have options and this legislation is unnecessary and we have all seen unnecessary laws twisted to do bad things.
posted on Mar 08, 2017, 8:47 PM 0
Posts: 555; Member since: Jan 06, 2017
Gotta make their 54 Billion in profits somehow :D They make money of Apple care why would they let anyone else fix their phones when they can charge their customers even more :D
posted on Mar 08, 2017, 7:24 AM 4
Posts: 957; Member since: Feb 28, 2015
I do not agree with that bill....... as long as the device is under warranty, Apple should be able to control who repairs it for warranty repairs ....... if you want someone else to repair it while it is under warranty ..... then your warranty should be voided..... Apple should have that right
posted on Mar 08, 2017, 7:33 AM 1
Posts: 68; Member since: Feb 16, 2015
As long as I pay for something I should be able to do whatever I want with it. If Apple gave me their phone for free, then I wouldn't have any problems with them being exclusive repair service. My money, my rules. Their money, their rules. You can't have cake and get to eat it too.
posted on Mar 08, 2017, 7:58 AM 1
Posts: 1318; Member since: Aug 31, 2016
Sorry, but for at least the last dozen years in that little manual that you get when you buy an electronic device it says that you don't actually own the device. We're basically paying all that money just to "borrow/rent/lease/low-rise license" the device.
posted on Mar 08, 2017, 8:20 AM 1
Posts: 994; Member since: Jul 31, 2012
If the engine goes on your truck after you change the headlights I guess your warranty should be void then. No mods, no nothing, or your warranty is void?
posted on Mar 08, 2017, 8:45 AM 0
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