AT&T will give you a second chance at insuring your smartphone or tablet

AT&T has just announced that its customers can now get a second chance at insuring their smartphones and tablets. Under normal circumstances, AT&T customers have to insure their mobile devices through their carrier in less than 30 days following an activation or an upgrade. If you've missed out on that opportunity, now you have from today until April 30th to take advantage of the carrier's open enrollment promotion.

AT&T did not make any change to its device protection plans. The basic plan, which offers protection for a single smartphone or tablet, will set you back $7.99 per month. The upgraded protection plan for a single device is called the AT&T Mobile Protection Pack and also includes technical support and 50GB of cloud storage space for $10.99 per month. 

Families looking to insure multiple devices should look into AT&T's Multi-Device Protection Pack, which offers protection for up to three mobile devices, but at a heftier price of $29.99 per month.

Just like with every other smartphone insurance program, AT&T offers to insure your devices against loss, theft, damage, and out-of-warranty malfunctions. However, one advantage that AT&T's insurance program has over competing services is that the monthly insurance fee is added to the wireless service bill, which serves to simplify the payment process compared to third-party services.

What do you guys think? Are you interested in AT&T open enrollment promotion for its device protection plans?

source: AT&T



1. 14545

Posts: 1835; Member since: Nov 22, 2011

So.... If you insure a "family plan" it is the same price as a NEW 700 dollar device itself? Hmmmmm. Seems like a great deal...... Also, I'm assuming it's 8/month + 100/claim deductible? Yeah, no thanks. This is why I canceled my insurance anyway. It's far to expensive for what you get.... Or don't... Then again, I also haven't had the need to make an insurance claim in 8 years. I'll just stick to what works, a slim case and actually trying not to destroy my phone.

2. Unordinary unregistered

Assurion is a piece of %#*¥ insurance company who doesn't give a rats arse about its customers. I HIGHLY RECOMMEND canceling your plan with them (Att's device coverage/insurance) and getting someone better, wether it be Apple Care, Geeksquad, or whoever. Assurion is complete garbage when it comes to serving their (or should I say ATT's/Verizon's/Sprints/TMobiles customers. Please do yourselves a favor and avoid future problems. You might not like me and what I like/show to like on this website, but Assurion is complete trash. %#^* them. Maybe I'm spoiled with Apples amazing customer care, maybe my expectations are too high, or maybe Im just angry at my last experience. But do some digging. I'm not the only one.

3. bambamboogy02

Posts: 838; Member since: Jun 23, 2012

With Asurion through VZW, I have had no issues. I get warranty replacement devices from VZW even after the 1 year mark by having Asurion on my line. It's a straight process, $100 deductible, phone arives up to 2 business days later, if not over nighter depending on time of day claim is made. Not sure what happened with your experience.

4. sissy246

Posts: 7120; Member since: Mar 04, 2015

My nephew has not had any problems with them either. He has turned in like 3 claims in the last 2 years. Always has a replacement with in 2 days.

5. Tomgabriele

Posts: 30; Member since: Feb 25, 2016

The deductibles are very unclear. Also unclear is whether I can sign up for insurance, replace a phone with a currently broken screen, then cancel the insurance.

6. Ruturaj

Posts: 1484; Member since: Oct 16, 2014

You can certainly do that, just don't tell them it's already broken.

7. Ruturaj

Posts: 1484; Member since: Oct 16, 2014

There deductible sucks, for new phone it's $200. I bought Samsung protection plus for 130 which covers two years has deductible of $80 and they change battery once. So if you break your phones you lost around $210 (including coverage) and $80 for next time which is pretty fair compared to at&t where it's always going to $250 for first and next one can be $200/$150/$100/$50.

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