Verizon & several international carriers say Carrier IQ software is not on any of their phones

Verizon & several international carriers say Carrier IQ software is not on any of their phones
Well, well, well, it appears Verizon gets to take the pro-consumer high ground here. Jeffrey Nelson, part of Verizon’s corporate communications team, tweeted confirmation that none of Verizon’s phones have the controversial software installed. Several international carriers have also indicated they don’t install Carrier IQ software, including Rogers, Telus, Bell, Fido, Virgin, and Videotron.

Consumer groups became concerned the last few weeks as the extent of the information that can be tracked became evident. The software, which comes pre-installed on many Android, BlackBerry, and iOS devices, is intended to supply analytics to carriers so they can keep track of network traffic. Unfortunately, the software tracks keystrokes, text messages, phone logs, applications in use, user location, etc.

Carrier IQ has confirmed that their 1984-esque software is on 141 million phones, but it turns out that not all carriers are involved, and the networks that don't make use of it are quickly pleading their case. Given the growing scandal around this, it will probably be something of a marketing point in favor of the carriers that don’t use the software.

What do you guys think? Anyone have their feelings changed about their carrier one way or another over this?

sources: mobilesyrup, Twitter via The Verge

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25 Comments

1. networkdood

Posts: 6330; Member since: Mar 31, 2010

yep, not on my RAZR....

2. mozes316

Posts: 144; Member since: Sep 30, 2011

Not on my Incredible, Incredible 2, Thunderbolt, Trophy, Droid 2, Droid X, Droid Charge or on my future Nexus... :P

3. networkdood

Posts: 6330; Member since: Mar 31, 2010

lol....nice collection of phones.

7. crankyd00d

Posts: 191; Member since: Oct 17, 2011

Nice haha. Somebody likes his Verizon :-)

10. Synack

Posts: 688; Member since: Jul 05, 2011

Def won't be on my GNex, it's gonna get wiped super clean.

13. The_Miz

Posts: 1496; Member since: Apr 06, 2011

The fact that youve gone through a lot of android phones is funny.

17. BattleBrat

Posts: 1476; Member since: Oct 26, 2011

Yeah, I know, having options sucks doesn't it? Glad my RAZR doesn't have this Carrier IQ stuff.

18. networkdood

Posts: 6330; Member since: Mar 31, 2010

Some people do buy phones at full price - I could afford to until i started to raise a family.

19. BattleBrat

Posts: 1476; Member since: Oct 26, 2011

I'm in the same boat, the RAZR replaced my DROID 1,I used my upgrade. I MIGHT buy the Iphone 5 off contract, but I gotta see it first. But generally, 600 for a phone? I'd usually rather spend 300-400 for an android MP3 player (Cowon D3 Plenue, Sony Walkman when they release an Android version, Samsung Galaxy mp3 player) or an Ipod Touch.

21. The_Miz

Posts: 1496; Member since: Apr 06, 2011

I can buy any phone I want, full price. But instead, I choose an iPhone. I can resell it and only pay maybe a $100-$200 for the next one. Can't do that with Android.

20. The_Miz

Posts: 1496; Member since: Apr 06, 2011

Yup, having options to get a phone that'll lose support in six months must be fun.

22. BattleBrat

Posts: 1476; Member since: Oct 26, 2011

I just got an update for my droid 1, I'm afraid your argument doesn't hold water. And options are what Android is all about. Show me 12 Iphones, I will give you the same ugly icons arranged differently with different backgrounds, but the apps keep me coming back. Show me 12 Android phones, and I will show you 12 completely different setups, and the apps are coming.

23. BattleBrat

Posts: 1476; Member since: Oct 26, 2011

Keep in mind, I like apple, but I feel they need to shake it up

24. InspectorGadget80 unregistered

This is NOT BOUT THE IPHONE. And the iphone too have built it software that tracks you also

4. Gawain

Posts: 439; Member since: Apr 15, 2010

Hey PhoneArena, I think you mean "1984-esque". As in the book "1984". Just sayin' ;-P

5. Vzw_employee

Posts: 42; Member since: Sep 01, 2011

I don't think that Verizon would admit using this software, but we all know that every carrier out there does keep records of text messages and calls, and not only the number that you are texting to, but the actual text as well, and we all know that Verizon doesn't give a crap about personal information , I mean we all remember what happen few years ago with Verizon and the feds. don't we? this type of news should not be a surprise the Patriot Act killed the sense of liberty in America

6. Sniggly

Posts: 7305; Member since: Dec 05, 2009

Seems this claim is being corroborated by users. I still think the nature of the software itself is not meant to be malicious, and I'm only annoyed that it was kept secret and mandatory.

8. geedup

Posts: 74; Member since: Dec 01, 2011

Didn't you flip a lid with Apple tracking?

11. Sniggly

Posts: 7305; Member since: Dec 05, 2009

Actually... not really. Except for the fact that once again, that file was secret, insecure, not deletable, served no purpose that anyone could discern, and Apple denied it at first by proxy of Steve Jobs. So... yeah.

9. Stuntman

Posts: 843; Member since: Aug 01, 2011

"In the UK, several other carriers have indicated they don’t install Carrier IQ software either, including Rogers, Telus, Bell, Virgin, and Videotran." I would appreciate it if you get your facts correct. These carriers are in Canada, not the UK. Also, it's Videotron, not Videotran. Furthermore, you can also include Fido on the list of Canadian carriers who claim they do not have Carrier IQ installed on their phones.

12. mctcm

Posts: 204; Member since: Oct 19, 2011

Who is to say all of these carriers do not have another iteration of the same application simply badged under a different brand or name? Phrase the question a little differently and I think you would see a common theme. Q: "Do you monitor users with Carrier IQ?" A: "No." Q: "Do you monitor every aspect of communications from your users?" A: "No comment." And does it bother anyone else that tweeting has become a standard of communication? We are doomed

14. hepresearch unregistered

I had assumed for years that they have had this capability, and have been using it all along. I am not terribly surprised to hear about it, just surprised that it took this long to really come to light. I am sure there are all sorts of tracking mechanisms, both carrier-implemented and manufacturer-implemented... and probably OS-developer-implemented, too... not to mention government-implemented, that have been, are, and will be going on, which we have no clue about yet. We will not be likely to hear about the best stuff for quite some time.

15. networkdood

Posts: 6330; Member since: Mar 31, 2010

Look, if you are still not sure, then get the app on TrevE\'s website: http://androidsecuritytest.com/features/logs-and-services/loggers/carrieriq/

16. geedup

Posts: 74; Member since: Dec 01, 2011

I read that Apple blocks most of these information collection activities where android gives the carriers free reign over your private info

25. mctcm

Posts: 204; Member since: Oct 19, 2011

Source? You are so full of your own s**t its coming out of your ears

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