Samsung Gear Live woes - shoddy charging mechanism and cumbersome support?

"It doesn't hold anymore and I can't charge it!" - complained Hasan Hosgel.
All three took photos, accessible in the gallery below.
Moreover, Glynn couldn't get in touch with Samsung's customer support system and had to get Google to phone him in. Even then, all the Samsung operator could do was to arrange a call in the next 48 hours, with instructions on where to send the watch for repair - at cost, no less. Mind you, said instructions couldn't be emailed or texted.
Hopefully, Samsung will take measures to improve the situation.
via Android Police
Moreover, Glynn couldn't get in touch with Samsung's customer support system and had to get Google to phone him in. Even then, all the Samsung operator could do was to arrange a call in the next 48 hours, with instructions on where to send the watch for repair - at cost, no less. Mind you, said instructions couldn't be emailed or texted.
Hopefully, Samsung will take measures to improve the situation.
via Android Police