HTC blames Nvidia for no update to KitKat on One X, exploring update options now

HTC blames Nvidia for no update to KitKat on One X, exploring update options now
Last month, it seemed all but certain the the HTC One X and HTC One X+ would not be updated beyond Android 4.2 which struck just about everyone as a bit weird. It did not appear that there was any hardware limitation that would prevent keeping the software fresh for a while, especially since the hardware is not even two years old.

HTC North America held an “Ask Me Almost Anything” session on Reddit yesterday and while the product team did the normal dance around answering questions related to upcoming products, it did signal what may be a reversal on updating the One X and One X+ to KitKat.

In its opening post, HTC chose to address this issue “that’s top of mind for many folks” and state plainly that, “Without the support of our chip manufacturer Nvidia, it made a global update of One X and X+ devices impossible.” Since the US One X model uses a Qualcomm Snapdragon CPU, an upgrade would be possible, but HTC felt upgrading one device and not the other (the One X+) would cause just as much consternation as no update at all.

HTC has been on the receiving end of many a message expressing frustration and the team has “heard you loud and clear.” With that, “We’re now actively exploring how we can make the jump to 4.4.”

Without support from Nvidia to help that happen though, we are not sure how far HTC will get with its exploration. While it rings of good news, we are not sure you should hold your breath, rather, take heart in HTC North America’s commitment to keep its products updated for a minimum two years.

source: Reddit via Ars Technica



1. AfterShock

Posts: 4147; Member since: Nov 02, 2012

The HTC OneXL uses a Qualcomm chip set and is abandoned! Wtf

3. legend1

Posts: 104; Member since: Oct 08, 2012

U did read the whole article right?

4. AfterShock

Posts: 4147; Member since: Nov 02, 2012

True, I got ahead of myself and posted before lol. They can prove me wrong, I've heard the story before from them that its coming then at last minute a technicality stops them from carrying through.

14. james004

Posts: 486; Member since: May 15, 2013

still, it doesnt explain how Nexus 7 2012 version got 4.4 right away.

15. Lauticol

Posts: 404; Member since: Jun 25, 2011

Nexus 7 uses a different Tegra 3 (T30L)

30. bayusuputra

Posts: 963; Member since: Feb 12, 2012

Google wouldn't let Nvidia drop support on that one (T30L), it's a Nexus after all.

2. ghanemsam

Posts: 64; Member since: Nov 21, 2012

well HTC this is called a BIG FAT LIE because there is already Android 4.4.2 KitKat CyanogenMOD available and working in every international One X device. anyway i get rid of this and i bought Galaxy Note 3 and to be honest i am happy with my new note just beast

5. true1984

Posts: 870; Member since: May 23, 2012

umm, no. cyanogen only has unstable kitkat roms which is probably due to the tegra 3

6. ghanemsam

Posts: 64; Member since: Nov 21, 2012

yes agree with you because its still nightly version its not even beta version soon you'll get the stable one dude be patient

16. true1984

Posts: 870; Member since: May 23, 2012

i doubt it. no device with that particular chip has anything past 4.2. i doubt that there's any point in waiting especially since there isnt even a proper 4.3 rom for it yet

8. Cicero

Posts: 1149; Member since: Jan 22, 2014

So, Nexus 7 (2012) with tegra 3 cpu is on 4.4.2. Who is the liar?

9. darkskoliro

Posts: 1092; Member since: May 07, 2012

N7 uses a different T3 compared to Onex and Optimus 4x

12. afegit

Posts: 45; Member since: Feb 12, 2014

HTC is jusst a horrible corporation and should just die out. Breaking promises with false facts and screwing over their customers. stupid HTC fanboys

13. ngo2dd

Posts: 896; Member since: Jul 08, 2011

Dude pot calling the kettle. How do you know it is false fact. Nvida said that the terga 3 with the radio is no longer support. The one in the N7 has a different chip.

18. true1984

Posts: 870; Member since: May 23, 2012

huh? are you talking to me? i didnt call anyone a liar

7. Feanor

Posts: 1418; Member since: Jun 20, 2012

I'm no expert but I guess, although there are ways to build custom ROMs like CyanogenMOD does, the manufacturers will not place resources unless they have official drivers from the chip manufacturer. Sony also blames Qualcomm and ST-Ericsson for not releasing drivers for Xperia S and P, which are left in Android 4.1. They could also build their own custom solutions but maybe they are afraid of unpredictable bugs.

22. Berzerk000

Posts: 4275; Member since: Jun 26, 2011

No, it really isn't a lie. Nvidia is generally horrible at supporting their chipsets, and the OEMs get all the blame. Motorola got hate for not updating all their Tegra 2 devices to ICS, and now HTC is getting hit for Tegra 3, all because Nvidia didn't want to support them anymore. The only device with Tegra 3 that got past 4.3 was the Nexus 7, and surprise, the only device with Tegra 2 that got past 2.3 was the Motorola Xoom, Google's unofficial Nexus tablet. And guess what, all those custom ROMs like CyanogenMod are all based on AOSP, otherwise known as stock Android. See a pattern? Even if there was some way to stuff a stable Sense 5 onto the One X and One X+, it would be way too time consuming and resource draining for HTC than it's worth. And either way, why is HTC getting all the hate for this? Does nobody remember the LG Optimus 4X HD, Asus' Tegra 3 based Transformer Pads, or any of those other Tegra 3 tablets from manufacturers like Toshiba? I'm about 99% certain that none of those devices have made it past 4.2, why aren't they getting burned?

28. Furbal unregistered

Whole heartedly agree, the tegra 2/3 has put me off so much that I never want to get a nvidia powered item ever again. Asus tf101, tf700 ,acer a500, HTC one X, nexus 7 2012. HTC Inspire, s3, note 2, note 3, nexus 5, g2, lumia 520, lumia 925, nexus 7 2013(got the lte version yesterday at bestbuy, yay!), lg gpad, note 10.1 2014, all work/worked great, all qualcomm or samsung chipsets... Never again nvidia, never again... all have been giant heaps of performance crap. I really hope OEM's put the hurt on Nvidia for having such crappy hardware.

31. bayusuputra

Posts: 963; Member since: Feb 12, 2012

Even T30L chip in the Nexus 7 has some kernel problem that causes 4.3 and 4.4 updates laggy. Now, where's the blame for Nvidia? Why OEMs get all the blames? And yes, where are the whining for LG and Asus, and other tegra2/3 devices? Why only HTC?

11. Sniggly

Posts: 7305; Member since: Dec 05, 2009

For any of you questioning the veracity of HTC's story, may I remind you that Motorola had its own update fiasco surrounding Ice Cream Sandwich, and the controversy centered around a group of handsets that all used the Tegra 2. Also, Linus Torvalds publicly called out Nvidia once for being horrible at Linux support. Basically, Nvidia IS the major problem here. They suck at supporting updates with their chipsets, and hopefully soon the major manufacturers will learn that using their processors only screws them over in the long run.

17. true1984

Posts: 870; Member since: May 23, 2012

i remember that "NVDIA F**K YOU!" ha! classic...

27. 14545

Posts: 1835; Member since: Nov 22, 2011

I'm honestly surprised that nvidia isn't smart enough to see this. If they refuse to provide driver support for older chipsets then I don't understand why anyone would give their chipsets the time of day. Even if they are slightly better. Although, I'm about sick of nvidia with the issues I have had with my optimus laptop. They will end up going the way of the dodo if they don't change, and quickly. I hate HTC for their previous update issues, but kudos to them for deflecting the blame to the true source. Although, it is their fault for using a nvidia chipset after all the moto issues with the T2.

19. mr2009

Posts: 34; Member since: Mar 26, 2013

seriously FU Nvidia... never buy any phone with tegra chip ever again no matter how good it is... i learned my lesson from my Atrix 4g...

34. darkskoliro

Posts: 1092; Member since: May 07, 2012

Only buy Tegra devices that NVIDIA have released the Tegra Note and the NVIDIA Shield will definitely be updated/have drivers for sure...But aside from that, STAY AWAY FROM NVIDIA. Stupid ass company cant even update a SOC that was put in a flagship

20. StraightEdgeNexus

Posts: 3689; Member since: Feb 14, 2014

And nvidia expects oems to embrace tegra chipsets. Thats why if i had to pickup between snapdragon 805 and tegra k1 then i would say snapdragon FTW.

21. Topcat488

Posts: 1419; Member since: Sep 29, 2012

Is HTC known for updating their devices!?! Uh, no... Do their customers keep returning with hopes that this next flagship will be different?!? Some people have a harder time learning.

32. bayusuputra

Posts: 963; Member since: Feb 12, 2012

I have official KitKat on my HTC One for two weeks now. I get 4 major updates in less than a year. 4.2.2 Sense 5 4.2.2 Sense 5.5 4.3 Sense 5.5 4.4.2 Sense 5.5 How's that for not updating their devices? One Max and Mini are getting their 4.4.2 updates now in Asia. And mind you, the flagship before One was the OneX, which uses Nvidia, hence this article. Only motorola is better, and they do it minus the skin. How's samsung doing? How about LG?

23. shaxshox

Posts: 3; Member since: Feb 16, 2014

how cyanogenmod can do it but HTC can not are you kidding me they just lie

25. Sniggly

Posts: 7305; Member since: Dec 05, 2009

Because Cyan's ROM is fundamentally incomplete with unresolved bugs and feature issues, and also is unskinned. If HTC offers an update it has to be pretty much bug free, complete, and skinned.

26. mrbtree98

Posts: 50; Member since: Aug 04, 2012

and face insane testing from carriers and other regulatory bodies to make sure it complies with countries regulations, etc, australia being a big one.

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