Glitch killing off Pebble smartwatches

Glitch killing off Pebble smartwatches
A mysterious bug, glitch, flaw or whatever you want to call it is killing off some Pebble smartwatches, leaving users with a bracelet. The death of the Kickstarter funded watch is the subject matter of more than 5 pages of a thread on the company website while the company plays Quincy M.E. in trying to find the cause of death. Suspiciously, firmware update 1.9 was recently disseminated to Pebble owners although there is nothing definitive yet that points to the update as being the culprit.

Pebble's Eric Migicovsky says that the company is quickly replacing the watches, which turn off and cannot be turned back on. Migicovsky says that thus far he has had 20 to 30 reports of the Pebble smartwatch dying out of a total of more than 30,000 in the field. Migicovsky says that Pebble will examine the watches that have been returned to the company. Meanwhile, some of those who have been writing about the experience on the company website forum say that they have been told by the company not to make a huge show about it (too late for that!).

We will keep an eye on this story, and based on the large thread, we're pretty sure that there are more than just 20 to 30 units affected. These are the problems that define a company going forward so if Pebble is going to continue to exist, it will need to honestly address the issue, keep an open line of communication with customers and the media, and strive to continue going forward. Almost everyone to a person posted how much they loved their Pebble when it was working, so there obviously is something worth fighting for here.

source: Pebble via Engadget

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13 Comments

1. jcarrigan unregistered

I know the writers at PA work very hard to bring us juicy news and rumors and reviews but it feels like on the weekends, nothing special is reported. Just boring news like this. :(

6. Timmehor

Posts: 599; Member since: Mar 09, 2013

How is this boring?! Not ALL of technology is SAMSUNG, APPLE and MICROSOFT. Jesus!

8. jcarrigan unregistered

temper temper sir i never said it was all about Apple, Samsung, or Microsoft. and if this website is about any form of technology maybe they should change the name of their website from PHONEarena to techarena or something like that. A smartwatch is cool but im on this website to read about phones, not tablets, smartwatches, or glasses. :) And yes I know that my opinion may not be the most popular but it is simply my opinion. Dont get me wrong, I love Phone Arena.

10. Timmehor

Posts: 599; Member since: Mar 09, 2013

I know, we all love PA, thats why we are here commenting, discussing, etc. I think PA have a perfect balance between phones, technology and culture around technology.

12. McLTE

Posts: 922; Member since: Oct 18, 2011

WTF? this is actually NEWS for those of us who have interest in the Pebble. You'd rather see, on a weekend, 10 new posts that are re-hashes of the latest rumors on XYZ phone that will never likely be true?? What I am tired of is the countless rumor-mill, unsubstantiated stories that almost always turn out to be true.

2. Jack58221

Posts: 157; Member since: Feb 23, 2013

I agree somewhat. I am also impressed that they shop post as much as they do over the weekend. It's hard to come up with stuff on the weekend.

9. jcarrigan unregistered

True haha :) Bums me out though because I cant get enough of the wireless industry news. Droid-life.com, phandroid.com, unwiredview.com, phonearena.com, and cnet.com lol

3. omar300

Posts: 210; Member since: Jun 24, 2012

apple must be doing it, so when they launch their watch all these people are forced into buying it.

5. chaoticrazor

Posts: 2347; Member since: Aug 28, 2012

how about no, not funny. whats real funny is you have actually failed to get green thumbed up from apple hate. that's takes skill

4. _PHug_

Posts: 482; Member since: Oct 11, 2011

I bet an Apple employee created this malicious bug! heh

7. Droiddoes unregistered

That would imply appfail has some kind of a clue as to how to program.

11. techloverNYC

Posts: 601; Member since: Nov 20, 2012

This is y I never fund Kickstarter projects....too many potential problems and most of the projects are expensive

13. McLTE

Posts: 922; Member since: Oct 18, 2011

Yeah, and NO other company that came out with a new device has ever had issues. lol The true measure as the article mentioned, is how does Pebble respond? If they act all high and mighty-ish like Apple and say ppl are just turning it off wrong, then they will be in big trouble. But if they are transparent and honest with the public, then it won't be a big deal. People love success stories and are very tolerant of small problems like this, as long as Pebble treats their customers right.

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