Apple posts support page for iPhone X that advises how to reduce chances of burn-in on the screen

Apple posts support page for iPhone X that advises how to reduce chances of burn-in on the screen
Apple has posted a support page about the Super Retina Display employed on the just launched Apple iPhone X. Among the topics is the OLED panel used on the phone. The iPhone X is the first iPhone ever to ditch LCD for OLED, and Apple felt it was appropriate to inform those who purchased the device what to expect from the screen. For example, Apple notes that if you look at an OLED display off-angle, you might notice shifts in color and hue. As Apple points out, "this is a characteristic of OLED and is normal behavior."

Apple also cautions iPhone X users that over the long term, the OLED screen can display signs of "burn-in." The company defines this as when "the display shows a faint remnant of an image even after a new image appears on the screen," and it happens in extreme cases when a high-contrast image is displayed on a continuous basis. Apple says that it has devised the Super Retina display to reduce burn-in.

There are advantages to using the OLED panel, and Apple points out that the one on the iPhone X offers a high contrast ratio and a high resolution. With the technology allowing Apple to skip the backlight, using the OLED display helped the tech titan make the tenth anniversary model thinner than it might have been otherwise.


The support page lists several suggestions on how to enhance the positives of using an OLED display with the iPhone X. These include making sure that the phone is always updated to the latest version of iOS, using Auto-Brightness, and having the screen shut off in the fastest time that you can live with. To lessen the chances of burn-in, iPhone X users should not allow static images to stay on the screen in maximum brightness for long periods of time.

source: Apple via SlashGear

Related phones

iPhone X
  • Display 5.8" 1125 x 2436 pixels
  • Camera 12 MP / 7 MP front
  • Processor Apple A11 Bionic, Hexa-core, 2390 MHz
  • Storage 256 GB
  • Battery 2716 mAh(21h 3G talk time)

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106 Comments

1. kaintae

Posts: 98; Member since: Dec 14, 2011

I have the 8 plus, and 2 iPhone Xs left, ready to be picked up by buyers. This is part of the reason I’m not keeping one for myself

3. mikehunta727 unregistered

Because of OLED burn in?

55. kaintae

Posts: 98; Member since: Dec 14, 2011

Yup. Something about seeing my keyboard and apps on the screen just bothers me. I realize that’s where this is all heading; but I’ll hold out as long as I can

65. mikehunta727 unregistered

What device did you experience this on?(seeing the keyboard on apps) It sounds like you had a black themed keyboard or am I wrong on that because using a black themed keyboard the whole time could do that

75. kaintae

Posts: 98; Member since: Dec 14, 2011

I mainly used the standard white keyboard on the galaxy S 3-6

77. trojan_horse

Posts: 5868; Member since: May 06, 2016

By standard keyword, you mean Google's, right? Because Samsung's keyboard in the Galaxy S3 era was black... Much like the dial pad.

78. kaintae

Posts: 98; Member since: Dec 14, 2011

You’re right. I always loaded the google now launcher

80. mikehunta727 unregistered

Yeah having a black themed keyboard can definitely do that over time... well at least on older gen OLED panels. I use pure white keyboard on my Note 8, Gboard, I enjoy it, to me it's cleaner than Samsung's more messier but definitely more utilitarian keyboard

90. nodes

Posts: 1163; Member since: Mar 06, 2014

that is one of the cons of having OLED display, for instance you are 'kinda limited' on color choosing, my S8 already showing faint burn-in on the status bar icons, especially that battery and signal icons. after only 2 months of usage, even the navigation bar starting to show faint burn-in, and now go for a gesture-based navigation and removed the navigation-bar. i've been a long time Galaxy user, and those saying burn-in is a thing of a past doesn't have any clue of what it is. it still exist and i don't see it gone soon.

94. Klinton

Posts: 1409; Member since: Oct 24, 2016

Samsung NEVER warn for burn-in, and the high-end phones never have it. I guess Apple ordered from Samsung old tech, cheap displays for more profit. That explains the special warning.

98. mootu

Posts: 1541; Member since: Mar 16, 2017

Samsung doesn't warn about burn in because their phones run pixel shifting software, all it does is move the pixels on a static image very slightly, it does help mitigate the problem but cannot fully prevent it. It's just the nature of oled. And Samsungs high end phones can suffer burn in, my eldest daughters S8 has slight burn in along the top status bar. Jerry who runs Android Central recently stated in their forums that his S8 has burn in. All oled panels can suffer it, none are immune to it.

100. Klinton

Posts: 1409; Member since: Oct 24, 2016

Only some permanent working software has pixel shifting. Try again. And please don't give me come Jerry , or Android Central. LOL If you think Android Central are not iguys , you are in delusion. AC was the site that "debunked" Apple's opposition, about the rectangle phone "patent"

103. GdgetXpert1337

Posts: 117; Member since: Oct 31, 2017

ya there very big forum posts on XDA forums about S8 burn in and s7 burn in and stuff cross the web, Klinton fooling no one but himself

104. Klinton

Posts: 1409; Member since: Oct 24, 2016

Every type of display have burn-ins , sir. Google it. I have had few LCD burn-in , and no one OLED . But I buy only high-end Samsung OLED. Apple should do same, not saving for the profit. Then no needs for such warning.

102. GdgetXpert1337

Posts: 117; Member since: Oct 31, 2017

HAHAH u FOOL..., Google search show thousands of different images/posts on burn in on galaxies devices. my past Galaxy deviecs had burn in on top status bar over time, uono what your talking about it 2017 and you don't even know how to use the internet, that very sad Consumer report and few other also report higher brightness on the X vs Note 8, Note 8 can only hit 1200 nits when 99% of screen is black and 1% of the screen is showing content, in direct sunlight wiht auto briteness on Otherwise it float around 600 nit while the X can hit nearly 700 nit X use panel just as good as Note 8, reviewer across web are saying this

105. Klinton

Posts: 1409; Member since: Oct 24, 2016

' Google search show thousands of different images/posts on burn in on' LCD displays. 'it 2017 and you don't even know how to use the internet, that very sad'

17. Nine1Sickness

Posts: 896; Member since: Jan 30, 2011

No one cares.

58. kaintae

Posts: 98; Member since: Dec 14, 2011

And yet, you and them find time to reply.

27. heyitsdimitri

Posts: 5; Member since: Jan 16, 2017

Oh wow a reseller, nice being retarded?

57. kaintae

Posts: 98; Member since: Dec 14, 2011

Because I doubled my money on each one, while you’re spending a grand or more for an iPhone X that does what your last iPhone did? Unless of course, you really LOVE Animojis. I obviously like Apple products; but based on what I just said, I’d say I’m the least retarded between us.

2. Klinton

Posts: 1409; Member since: Oct 24, 2016

What ''burn in'' ??? There is no such thing on Samsung made OLED.(iPhone X is Samsung tech , Right?) I know the person who has now my first Note 1. No problem at all.

4. mikehunta727 unregistered

Plz stop s**tposting. Thanks I already told you what it is, it is called differential aging in OLED Samsung's Oled panels atm are the best at fighting it although surely not immune

24. JesseJames

Posts: 226; Member since: Feb 22, 2015

Don't be stupid, because 1 person you know didnt experience it doesn't mean it didn't happen to someone else. My s6 and s7e were perfect after a year of use but my wife's s7e had really bad image retention after a year. Under normal use you couldn't tell but when the screen was all white it was pretty obvious. So yeah, it can and will happen to someone at some point.

42. VZWuser76

Posts: 4974; Member since: Mar 04, 2010

I've got a Galaxy S3 with the status bar burned into the side (landscape mode) of it's panel. It does not come out of it, and it's still there. They're better at resisting burn in, but they're not incapable of having it. And I read your statement that you have an LCD panel that has burn in, and that's not surprising. All displays can suffer burn in, the difference is how susceptible they are to it. The worst were the old CRT monitors. I used to install CCTV systems in one aspect of my old job, and those CRT monitors where horrible for that. But they were also left on the same image, day in, day out for years. After CRT displays are Plasma displays, then OLED, then LCD being the best at resisting burn in. But the main thing to consider is the quality of the panel itself. A poor quality LCD could very well show burn in before a top quality OLED panel. But all hardware being equal quality, the order I referenced is how well they'll resist burn in.

79. uncle_gadget

Posts: 1050; Member since: Sep 20, 2017

The S3 is a very old phome now. I still have mine and it look the same since day one. I only used it one year. For me i only use dark wallpapers in general. Or ones with multiple colors, and not colors that cause ghosting. No one is gonna keep a phone long enough to worry about it. Its $1000 throw away phone by many who will upgrade to the notchless version. Unless you have your at brightness about 90% all the time, use a single static image for days, and have th3 screen on 90% of a 24 hour day, its simply not gon a happen. If this was older OLED from 5+ years ago then yes your point is valid. Technology has changed what phome in recent 5 years have you owned where you burned ij a display? LED's do loose their intensity over time. Thatd not burnin. Thats burnout. But again, you wont be using the devaice long enough to worry. If you plan to keep the phome longer than 3 years whixh most wont, ut simply isnt an issue. OLED displays om TVs have a roughly 5 year minimum lifespan, unless you have you tv on 24/7/365. On sure a smaller version will do just as good.

5. Klinton

Posts: 1409; Member since: Oct 24, 2016

@4. mikehunta727 Ooh yeaaa. Now not ''burn-in'' , but ''differential aging'' will be the new BS refrain? Right? LOL All kind of displays are aging. But the tech is moving so fast, so if aging starts in 10 years NOBODY cares . Try harder.

8. kiko007

Posts: 7521; Member since: Feb 17, 2016

Are you being intentionally obtuse or what?

10. mikehunta727 unregistered

Who gives a s**t let him go full dumb. I try and enlighten folks when I can, if they chose to be ignorant, oh well sucks for them

12. Klinton

Posts: 1409; Member since: Oct 24, 2016

Now you both can kiss each other.

14. mikehunta727 unregistered

Nice alt upvoting your own comment not even one minute in from posting it LMAO. Sad thing that you got to go to this extent Klinton, wake up Get lost and continue to remain ignorant

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