Apple getting to the bottom of users reporting poor battery life after OS 3.1 update

Apple getting to the bottom of users reporting poor battery life after OS 3.1 update
Apple has been getting reports on their discussion boards about poor battery life from users following the iPhone 3.1 software update. These users are being contacted with plenty of questions trying to get to the bottom of the issues. Of course there are plenty of possible culprits that Apple points out – such as push e-mail, Wi-Fi, Bluetooth, and App Store apps. There's one question they ask users that's more eye opening - “When you notice a power drop, does it seem to be a legitimate power drop, or rather an issue with the battery icon indicator?” The note that Apple's help desk has been sending out to users also comes with an attachment that aims to install an unsigned profile that enables Battery Life Logging on the phone. After installing it, the iPhone will sync power logs through iTunes which will in turn be sent to Apple for further troubleshooting. In addition to poor battery life, some users report freezing issues and random shutdowns. We'll see if there's a legitimate reason to all the issues possibly stemming from the update.

via The iPhone Blog



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15 Comments

1. iceman23

Posts: 31; Member since: Sep 21, 2009

OMG Thats happing to me!!! I'm not insane! ROTFLMAO!!!

5. Fanboys Suck

Posts: 609; Member since: Dec 12, 2008

I've got an iPhone, and to be honest, the battery life has never been good. This update just jacks it even more. It's a great device, but battery life sucks!

2. sonisoe

Posts: 440; Member since: May 06, 2009

not surprised.... iphone isn't really a great product in the first place anyway....

3. iTony523

Posts: 36; Member since: Jul 31, 2009

it was when it first came out, no its just shit compared to the new phones today.

7. BlackberryUser

Posts: 609; Member since: Jun 26, 2009

Almost everybody I know that has an iPhone loves them, I wouldn't trade in my Blackberry for one, but if the users are happy then I'd say it's a "great product". A product is designed for it's user base, not for every person. You'd never be able to find one phone that met everybody's needs and wants.

14. E.N.

Posts: 2610; Member since: Jan 25, 2009

I completely love my iPhone. First phone that I've ever kept for over a year in my life.

4. knuckleballer34

Posts: 119; Member since: Jul 27, 2009

It's like any other smartphone. It freezes up from time to time, and has battery issues. Why anyone thinks it's far superb to all other phones anymore is beyond me.

6. tedkord

Posts: 17410; Member since: Jun 17, 2009

YOU LIE! Every product Apple creates is perfect in every way. A hacker would implode if he even thought of writing a virus for OSX. The iPhone battery would last forever (drawing on zero-point energy) if only the users were worthy enough - but no one is. Steve Jobs has never had to recharge his iPhone, it draws on his divine brilliance for energy. Windows sucks, and anyone who uses it is an unwashed, uneducated, unworthy fool!

8. BlackberryUser

Posts: 609; Member since: Jun 26, 2009

Haha... This was a great post... One note though, Steve Jobs hasn't had to charge his iPhone, because he uses a Blackberry.

10. vzw fanman

Posts: 1977; Member since: Dec 11, 2008

im not suprised of battery problems, i mean the screen is humungous. i don't like apple products....microsoft ZUNE FTW. MICROSOFT WINDOWS 7 FTW.

11. Vlondril

Posts: 91; Member since: Aug 22, 2009

wow...lol....epic fail

9. Onomatopoeia

Posts: 23; Member since: Mar 30, 2009

If it's having issues and freezing up and randomly powering off why don't owners just do a battery pull like I do for my Storm?!? Ahhhhhh now I get it! :)

12. Vlondril

Posts: 91; Member since: Aug 22, 2009

haha...indeed....but then again....who needs a warrenty...lol

13. behold--me

Posts: 679; Member since: Jun 22, 2009

what a concept......the supposedly "perfect iphone" is plagued by the same problems as other phones

15. E.N.

Posts: 2610; Member since: Jan 25, 2009

No one says the iPhone is perfect. It's just your imagination.

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