Apple fined $1.2 million for misleading customers in Italy

Apple fined $1.2 million for misleading customers in Italy
The nearly $1.2 million (900,000 euro) that Apple was fined in Italy seem a small fee to pay when compared to Cupertino’s huge cash pile, but the allegations that the Italian Antitrust Authority put forward were pretty serious. Apple was ruled to be misleading customers telling them only about its own one-year warranty and offering AppleCare for the second year of service, while under Italian law companies are obliged to provide two years of warranty for their products.

The fee the agency imposed breaks down to 400,000 euro for not disclosing the legally-required two-year warranty and to additional 500,000 euro for selling AppleCare coverage which overlaps with the required second year of warranty.

Apple also agreed to alter its "AppleCare Protection Plan" in Italy in the next 90 days.

At the same time, Apple is undergoing investigation about a possible price-fixing deal with e-book publishers and a huge patent legal battle with Samsung.

source: Reuters

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45 Comments

1. AngusNG12345

Posts: 37; Member since: Jul 19, 2011

wow...

29. ZEUS.the.thunder.god unregistered

I am so happy to hear that.. wooooo !!!!!

41. JeffdaBeat unregistered

I'd be happy if companies had to give two year warranties on everything in the US too!

43. Lucas777

Posts: 2137; Member since: Jan 06, 2011

honestly.. its like a 90 day warranty for us.. except with apple just fixes ur phone if u bring it into their store so idk why people buy the protection plan anyways...

2. remixfa

Posts: 14605; Member since: Dec 19, 2008

dirty dirty apple gets caught again.

3. rycx365

Posts: 37; Member since: Mar 18, 2011

Don't see other cell phone customers misleading customers, only apple does it

7. gallitoking

Posts: 4721; Member since: May 17, 2011

nobody else offers 2 years of warranty...

10. -RVM-

Posts: 331; Member since: Oct 19, 2011

well, in EU every cell phone has 2 years warranty.

15. gallitoking

Posts: 4721; Member since: May 17, 2011

the warranty you are talking about covers manufacturing defects only.. the Apple care covers way more than that... is not in the same league so please... dont reply...

18. iamcc

Posts: 1319; Member since: Oct 07, 2011

The warranty he's talking about is the warranty that Italy requires by law. The one Apple didn't provide. Do yourself a favor gallito, don't reply.

24. gallitoking

Posts: 4721; Member since: May 17, 2011

they do provided.. thats the Apple care.. warranty for 2 years.. in what part of the article it states that it didnt provide it?..

25. sorcio46

Posts: 435; Member since: Jul 27, 2011

In my countyry (Italy) warranty for 2 years should be free :D (so Apple was fined cause Apple care shouldn't exist for the second year of the product)

30. vijaysivakula

Posts: 229; Member since: Aug 17, 2011

How dumb can you get? Do you have a problem with understanding the language or is it that the message cannot be understood by that one cell that passes off as your brain?

31. gallitoking

Posts: 4721; Member since: May 17, 2011

I guess you are enforcing the freedom of speech... good..

35. remixfa

Posts: 14605; Member since: Dec 19, 2008

what apple calls "warranty" others provide for free. cell companies offer "insurance". something very new to apple.

37. gallitoking

Posts: 4721; Member since: May 17, 2011

SAMSUNG TELECOMMUNICATIONS AMERICA, LLC (“SAMSUNG”) warrants that SAMSUNG’s handsets and accessories ("Products") are free from defects in material and workmanship under normal use and service for the period commencing upon the date of purchase by the first consumer purchaser and continuing for the following specified period of time after that date: Phone 1 Year Batteries 1 Year Case/Pouch/Holster 90 Days Other Phone Accessories 1 Year What is not covered? This Limited Warranty is conditioned upon proper use of the Product. This Limited Warranty does not cover: (a) defects or damage resulting from accident, misuse, abnormal use, abnormal conditions, improper storage, exposure to liquid, moisture, dampness, sand or dirt, neglect, or unusual physical, electrical or electromechanical stress; (b) scratches, dents and cosmetic damage, unless caused by SAMSUNG; (c) defects or damage resulting from excessive force or use of a metallic object when pressing on a touch screen; (d) equipment that has the serial number or the enhancement data code removed, defaced, damaged, altered or made illegible; (e) ordinary wear and tear; (f) defects or damage resulting from the use of Product in conjunction or connection with accessories, products, or ancillary/peripheral equipment not furnished or approved by SAMSUNG; (g) defects or damage resulting from improper testing, operation, maintenance, installation, service, or adjustment not furnished or approved by SAMSUNG; (h) defects or damage resulting from external causes such as collision with an object, fire, flooding, dirt, windstorm, lightning, earthquake, exposure to weather conditions, theft, blown fuse, or improper use of any electrical source; (i) defects or damage resulting from cellular signal reception or transmission, or viruses or other software problems introduced into the Product; or (j) Product used or purchased outside the United States. This Limited Warranty covers batteries only if battery capacity falls below 80% of rated capacity or the battery leaks, and this Limited Warranty does not cover any battery if (i) the battery has been charged by a battery charger not specified or approved by SAMSUNG for charging the battery; (ii) any of the seals on the battery are broken or show evidence of tampering; or (iii) the battery has been used in equipment other than the SAMSUNG phone for which it is specified. cool... Apple cares does so much more

21. blackrose

Posts: 48; Member since: Apr 15, 2011

I laugh at how stupid you are every time you comment. All your comments are bias and the logic you use to back them up are bunch of bs. You have no ground to gain around here other than being a trooll. You back apple when their doing wrong and right. I wish I had a friend like that. But that's beside the point. Anyway later

4. ilia1986 unregistered

YES YES YES!!! :D

5. gallitoking

Posts: 4721; Member since: May 17, 2011

I dont see the fuss.. Apple haters.. Apple is still strong.. nothing changes... haters..

8. SuperAndroidEvo

Posts: 4888; Member since: Apr 15, 2011

gallitoking the law is the law. Apple didn't respect Italy's laws & now has to pay the fine. Apple is king when it comes to litigation so to slip up like this is really not likely to happen. This was intentional, Apple knew what they were doing. They got caught & now need to pay the piper! Typical dirty rotten Apple, only about the money even if it has to break laws to get it.

11. gallitoking

Posts: 4721; Member since: May 17, 2011

I understand that... but there is nothing rotten about Apple... not for the past 3 years... and is not changinh anytime soon

13. iamcc

Posts: 1319; Member since: Oct 07, 2011

Just because they are doing well or as you say "strong" does not mean what they are doing is right (or wrong). Your logic would've applied to Hitler as well. Anything rotten about him? FOR THE RECORD i'm not saying Apple is bad but your logic is seriously flawed.

16. gallitoking

Posts: 4721; Member since: May 17, 2011

and your is??... please they are not saints. .. but are not rotten.. just because you dont like a company or agreed with its methods doesnt make it.. rotten...so please go directly to jail and do not pass go...

19. iamcc

Posts: 1319; Member since: Oct 07, 2011

People calling them rotten is a joke about the fact their company is named after a fruit... obviously people are not saying they are 100% bad. You on the other hand, are 100% idiot.

22. gallitoking

Posts: 4721; Member since: May 17, 2011

wow 100% thank you... i have reach my level.. you on the other hand.. have lots of room for improvement.. see you in the finish line...

23. iamcc

Posts: 1319; Member since: Oct 07, 2011

Case closed.

33. 530gemini

Posts: 2198; Member since: Sep 09, 2010

@superfandroidevo. Would you admit and call google rotten if I can show you some laws that they have violated intentionally?

44. SuperAndroidEvo

Posts: 4888; Member since: Apr 15, 2011

SURE!! Yes 530gemini please let me know what Google has done intentionally. This is going to come from the land of make believe. lol

9. Droid_X_Doug

Posts: 5993; Member since: Dec 22, 2010

Apple is above the law. Laws only apply to lesser-companies. Apple is Apple.

12. Sniggly

Posts: 7305; Member since: Dec 05, 2009

Well now. I'm not a fan of governments mucking in private companies' business, but damn Apple, that's pretty damn greedy. And shady as hell. Instead of being fined, they should have refunded the mislead customers.

* Some comments have been hidden, because they don't meet the discussions rules.

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