Apple Support app starts rolling out to the App Store
With the Support app, you can chat, email or speak with an Apple Support technician. The app will know all of the Apple products you have registered, so if you know your phone only as an iPhone, the app will tell you whether it is an Apple iPhone 6 or an Apple iPhone 6s. The app's home screen will list your Apple produced devices, along with links to certain articles that explain how certain features work on your Apple product.
So far, the Support app is not yet available in the U.S. App Store. It is available in the Netherlands, and clicking on the sourcelink will take you to the app's preview page. While we don't know when this will be offered in the states, the app will surely come in handy after the holidays when a number of rookie iPhone owners will need help in learning how to use their new handset.
source: AppleSupport via TechCrunch