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AT&T apologizes to iPad customers for security breach; carrier vows to work with law enforcement

Posted: , by Alan F.

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AT&T apologizes to iPad customers for security breach; carrier vows to work with law enforcement
In a letter sent out to its Apple iPad customers, AT&T apologized for a security breach that allowed 114,000 e-mail addresses to be stolen. Some high-profile users involved include Chief of Staff Rahm Emanuel and New York City Mayor Michael Bloomberg. The carrier says that the only information that can be obtained is an e-mail address. The carrier says, "AT&T was informed by a business customer on Monday of the potential exposure of their iPad ICC IDS. The only information that can be derived from the ICC IDS is the e-mail address attached to that device … We take customer privacy very seriously and while we have fixed this problem, we apologize to our customers who were impacted." According to the networker's letter, "Your password, account information, the contents of your email, and any other personal information were never at risk. The hackers never had access to AT&T communications or data networks, or your iPad. AT&T 3G service for other mobile devices was not affected." The carrier also gave itself a pat on the back by saying that it reacted swiftly to the situation to prevent matters from getting worse. AT&T  also said that it would work with law enforcement and aims to "prosecute violators to the fullest extent of the law." Feel better now?

Apple iPad Review

source: AT&T via IntoMobile, Reuters

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posted on 20 Oct 2010, 01:46

1. PapaJay224 (Posts: 866; Member since: 08 Feb 2009)

What ever happened to Apples in-penitrable security. Seems its everyday someone's hacking this crap. Glad I don't have one.

posted on 14 Jun 2010, 11:05

3. easytochris (Posts: 126; Member since: 21 Jan 2010)

This isn't an apple security issue. It was poor security planning on AT&T's end, thus the apology from AT&T and not from apple.

posted on 14 Jun 2010, 12:06

4. Debunkr (Posts: 4; Member since: 02 Jun 2010)

while i agree with your comment...papajay is right http://www.forbes.com/global/2010/0412/companies-apple-charlie-miller-hackers-security-hack-proo f.html

posted on 14 Jun 2010, 13:22

5. spoonb1 (Posts: 77; Member since: 02 Jan 2010)

got to also remember that att will have to apologize either way for the issue no matter if it were their fault or apple's... its a PR thing... no matter who was at fault, att has a pretty good relationship with apple so is not going to bash them, even if it were their fault, or their own.... fact of business life here.. same reason they aplogized to that idiot that was emailing cancellation threats to the CEO, they did nothing wrong (auto-response legal email aside---hey, crazy people that dive off the deep end and made all the threats over the years caused all this) but they responded with an apology anyway...

posted on 14 Jun 2010, 22:45

6. PapaJay224 (Posts: 866; Member since: 08 Feb 2009)

ATT has been hacked left and right no surprise there, the trouble lies with iPad owners fanboy...and since ATT is distributing them, plus they're Apples bitch, of course they'd apologize on they're behalf. Besides the hardware is hacked for the iPad that's a big deal not a measly network hack ...look deeper, Dingus

posted on 13 Jun 2010, 23:53

2. Dark Asgard (Posts: 44; Member since: 01 Apr 2010)

Really att, dont give yourself a pat on the back, this should not have happened in the first place, what happened to isafe lol

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