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A-List no longer a feature for new AT&T customers

Posted: , by Ian M.

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A-List no longer a feature for new AT&T customers
AT&T has decided to stop offering A-List, a feature that allows users to make unlimited calls to phone numbers of their choice, to new customers while existing customers reaping the benefits will be unaffected.

The A-List feature was first introduced in September of 2009. It is a bonus feature that is included in both individual plans and family plans that had a minimum of 900 and 1400 minutes respectively. Customers on an individual plan can choose 5 numbers while family plans with A-List can choose up to 10.

A-list isn’t just limited to cell phone numbers. Landline numbers can also be added which is something that made this feature even more appealing. AT&T believes that the addition of unlimited any mobile to any mobile calling packaged in with their unlimited text messaging plan eliminates much of the need for A-List.

Existing customers can continue to use their A-List. AT&T will just no longer offer it to new customers. However, it is possible that AT&T could remove the A-List feature from an existing account in the event of a plan change. Tell us what you think in the comments below.

source: Electronista

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posted on 01 Sep 2011, 21:30 1

1. biscutbob (Posts: 82; Member since: 08 Jul 2011)

AT&T cant let you have both A-list and M2AM that would be wayyyyyyyyyyyy to generous of them. Those bastards dont want you too happy.

posted on 01 Sep 2011, 21:55

2. Jyakotu (Posts: 854; Member since: 12 Dec 2008)

Actually, it makes sense to get rid of A-List if you can get unlimited messaging + mobile to mobile. For example, I have Sprint right now and their M2M plan has made me only use 1/1500 minutes because most people I call these days, I call on their cell phone. So yes, with M2M being offered on AT&T along with unlimited messaging, A-List is no longer required.

posted on 01 Sep 2011, 22:18

3. JeffdaBeat (unregistered)

Plus, I think you could only get A-List on a few plans anyway at this point. I'm just waiting for them to make unlimited text more expensive...

posted on 01 Sep 2011, 22:46

4. networkdood (Posts: 6330; Member since: 31 Mar 2010)

ALIST is not a plan, it is a feature allowed on nation plan 900, family talk 1400 and up. With unlimited cell to any carrier cell, people are just not using the feature. You can still get a 1400 minute plan for the family, for existing customers, and have alist being used for 10 landline phones. If you get to customer relations, where AT&T tries to save their customers, they will offer A-LIST with a family talk 700 minute plan. AT&T probably saw that it was not being used enough by existing customers and decided to can it. No big loss, considering you can get a nation plan 450 minutes 39.99 with unlimited messaging and unlimited calls to any cell in AMERICA, and still rollover minutes. No other big carrier can offer that same deal.

posted on 01 Sep 2011, 23:53

5. steven252000 (Posts: 64; Member since: 10 Feb 2010)

Sure Verizon will be next.......they always seem to follow what At&t does.

posted on 02 Sep 2011, 12:21

9. Goldeneye (Posts: 419; Member since: 22 Jan 2011)

is the other way around, A list was brought after Verizon's friends & family feature, the only thing I recall that VZW followed att was tiered data

posted on 04 Sep 2011, 10:32

12. chris211 (unregistered)

February 16, 2009 is when Verizon turned on their friends and family, which they got from the acquisition of Alltel. AT&T rolled out their version of the program on September 20, 2009

posted on 02 Sep 2011, 00:34

6. Forsaken77 (Posts: 553; Member since: 09 Jun 2011)

I use my A-List more than the M2AM. I use my phone for work and between calling my office constantly, customers' homes constantly, and my google voice access #'s... I have all 10 slots filled with just my numbers lol. And the reason the feature wasn't being used that much is because THEY DON'T TELL PEOPLE ABOUT IT!!! Like someone else said... it's for calling home phones. I have the Family Talk 1400 minute plan and my A-List comes out to roughly 1200 mins a month that's not coming off the 1400. So between the A-List and M2AM calling, I basicly have unlimited calling. Can't say the same for the other members of my plan but they don't use the phones for work either.

posted on 02 Sep 2011, 11:43

8. Geeksarebest (Posts: 34; Member since: 28 Jun 2011)

Actually, it's been all over commercials and the hold advertisements. It's discussed by agents when talk about overages or plan minutes are discussed, etc. It's utilized by very few people is the problem. I see maybe 1 in 10 customer's with actual use on their lines and 80% of the time, that use is also mobile to any mobile use.

You just happen to use it correctly while most don't utilize it at all.

posted on 02 Sep 2011, 15:17

10. Forsaken77 (Posts: 553; Member since: 09 Jun 2011)

I've been an AT&T customer for years. At the walk in centers here they never-ever mentioned it to me when discussing ANYTHING plan related. I actually first learned about it on dslreports.com. My ex girlfriend has TMO and when she signed up they gave her a pamphlet about the "fave five" (I think it was called at the time) to let her know it was there for her use. I shouldn't have to go search out features of the plan. They should be told to us, orally and in writing. It's like they hope people don't find out about things so they can charge more.

posted on 02 Sep 2011, 09:44

7. Mooooo (Posts: 212; Member since: 27 Aug 2011)

Taking it away one by one but here you go here is 1000 rollover minutes to keep you content.

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