Twitter has adopted a crusading stance on trolling and harassment happening on its social network service. Over the last few weeks, the company introduced an update that improved its reporting tool, stifled the creation of abusive accounts, and revamped its search tool to remove content and Tweets from accounts that users have blocked.
Today, Twitter's VP of engineering Ed Ho announced another safety-oriented update that builds upon Twitter's previous efforts. You will now be able to mute specific words, usernames, and accounts with the default "egg" avatar as well as those that have not verified their e-mail addresses or phone numbers. Words can be muted for a day, week, month or indefinitely.
Furthermore, Mr. Ho declared that Twitter will be leveraging its technology to reduce abusive content:
Finally, the social media will make its whole reporting process a lot more transparent. Users will be alerted when any potential reports that they've created have been received by Twitter's support teams, and they will also be notified if further action is taken on their case.