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T-Mobile users have only now discovered sneaky change made in May

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By Anam Hamid

Published: Jul 20, 2024, 10:55 AM

T-Mobile users have only now discovered sneaky change made in May

While everyone and their moms were bemoaning T-Mobile's price increase back in May, the carrier quietly made a change that has only now come to light.

T-Mobile has stopped including taxes in the prices listed for its business unlimited plans. Business plans, as you may have guessed, are for commercial users, so these changes are not going to impact individual users. That's why the backlash may not be as strong as the public outcry over rate hikes. The discovery is still causing a minor stir among business users.

Previously, if you were shopping for fewer than six lines, the taxes and fees were included in the pricing for certain business plans. But now, even if you need between one to five lines, you will have to pay taxes on top of the advertised fees.

The updated pricing structure is apparently only for new customers and existing customers will have the same pricing model as before.

T-Mobile has apparently taken the step to avoid giving the impression that its business plans are costlier than the competition as rival companies like Verizon also don't factor in taxes when mentioning prices. Including taxes in advertised prices made it seem like T-Mobile was charging more than rivals, even if that wasn't the case.

Also, since taxes vary according to state, T-Mobile may have been sacrificing margins by covering taxes and fees. And as we have learned in the past few years, T-Mobile isn't one to forgo margins.

Most users, especially those who were considering getting more lines for their business are not happy with the change. Others fear that this new policy might extend to individual users as well. While we think that's unlikely, T-Mobile has shown in recent months that it's not afraid to make controversial changes and it's surprisingly good at getting away with (almost) everything.

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Anam Hamid is a computer scientist turned tech journalist who has a keen interest in the tech world, with a particular focus on smartphones and tablets. She has previously written for Android Headlines and has also been a ghostwriter for several tech and car publications. Anam is not a tech hoarder and believes in using her gadgets for as long as possible. She is concerned about smartphone addiction and its impact on future generations, but she also appreciates the convenience that phones have brought into our lives. Anam is excited about technological advancements like folding screens and under-display sensors, and she often wonders about the future of technology. She values the overall experience of a device more than its individual specs and admires companies that deliver durable, high-quality products. In her free time, Anam enjoys reading, scrolling through Reddit and Instagram, and occasionally refreshing her programming skills through tutorials.

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