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Microsoft looking into issue with Surface Pro stylus performance

Posted: , by Michael H.

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Microsoft looking into issue with Surface Pro stylus performance
In addition to that little thing called full, not gimped Windows that you'll find on the Microsoft Surface Pro as compared to the Surface RT, the tablet also uses a pressure sensitive stylus for added input. The stylus works well when supported properly, at least for most users. 

Apparently, there is a small selection of users that have found that the stylus stops working after a while. Normally, when it's a small set of users, it can be chalked up to an odd bug, but this one seems serious enough that Microsoft is looking into it. There have only been a few reports in the Microsoft Answers forums, but no one has found a cause or fix for the issue. It seems that some users are finding that the stylus will work fine for a time, then simply stop. And, even uninstalling and reinstalling the drivers only offers a temporary fix. 

Microsoft has admitted that there are some issues with the stylus that are planned to be addressed in a coming update, and has also confirmed that it is looking into the new issue. That's some solid support from Microsoft. It's always nice to see companies proactively addressing potential problems rather than ignoring them until they hit a certain media threshold.

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posted on 18 Feb 2013, 17:42 1

1. rusticguy (Posts: 2828; Member since: 11 Aug 2012)

QA/QC missing.

posted on 19 Feb 2013, 03:02

8. Topcat488 (Posts: 1396; Member since: 29 Sep 2012)

If Microsoft is having trouble with their stylus, they should hook-up with Samsung's S-Pen, and simply call it the S&M-Pen... Since both Companies work together on stuff anyway. O.o

posted on 18 Feb 2013, 18:07 2

2. papss (unregistered)

I got my pro today and so far I'm smitten by it. I'm used to iPad types of tablets so this smokes my iPad 4 and infinity tf700

posted on 18 Feb 2013, 18:31 1

3. Droid_X_Doug (Posts: 5993; Member since: 22 Dec 2010)

An iPad4 to Surface Pro is about as valid as an iPad4 to MacBook Air comparo. I am not anti Surface Pro, but I would have been shocked and amazed if the iPad4 outshined the Surface Pro.

I have been trying to decide whether to take the plunge now or wait for Surface Pro v. 2.0. When I had an opportunity to try out a Surface Pro (128 Gb edition) at a MS store, I noticed some lag (launching the touch keyboard, Bing processing a query, IE launching, etc.) when in Desktop mode. I didn't have any opportunity to find out what was causing the lag, so I am asking if you have noticed any lag with your Surface Pro?

posted on 18 Feb 2013, 18:41

4. papss (unregistered)

I agree.. I was surprised just by how much different it was than either of my other two tablets.
Only lag I've noticed is with IE launching but it's ever so slight (but still there) I'm thinking its more software related IE side than pro. I'm going to do extensive testing on it and will let you know my results. It is slightly heavier than I was expecting

posted on 18 Feb 2013, 19:47

5. rusticguy (Posts: 2828; Member since: 11 Aug 2012)

Watch your wrist ...

posted on 18 Feb 2013, 23:47

6. Droid_X_Doug (Posts: 5993; Member since: 22 Dec 2010)

How do you get to a conclusion that the wrist is in jeopardy with a Surface Pro? And what is the injury that the wrist at risk of experiencing?

posted on 18 Feb 2013, 23:56

7. Droid_X_Doug (Posts: 5993; Member since: 22 Dec 2010)

Out curiosity, is there a system status monitor function available in Win 8 Pro? If there is a system status monitor, it would hopefully give insight into what processes are using CPU, RAM and Network resources, which might explain what is behind any lag that is occurring.

The 2 lbs is on the heavy side, which is one of the reasons I am on the fence with whether to take the plunge with the v. 1 edition of the Surface Pro. I imagine v. 2.0 will weigh in closer to 1.5 lbs., probably as a result of lighter display technology.

posted on 10 Apr 2013, 00:40

9. ellebarnes (Posts: 1; Member since: 10 Apr 2013)

This is by far the worst piece of technology I have ever purchased. Blue screen of death on simple video downloads. Have to tap HARD for the tablet to register keystrokes (both on the surface and the attached $120 keyboard). Within the first week of owning, I lost the pen (because it does not attach firmly) and CANNOT find a source (even bloody Microsoft) for a new one. I bought this as a test platform for my office. I will NEVER recommend to the rest of my staff or faculty.. Horrible, expecially considering cost.!

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