FCC investigating why AT&T's mobile 911 service went down for five hours yesterday

FCC investigating why AT&T's mobile 911 service went down for five hours yesterday
If you're an AT&T subscriber, hopefully you didn't have a medical emergency or an issue requiring the police yesterday afternoon. From 5:49pm to 10:25pm Eastern Time Wednesday, AT&T mobility customers were unable to access 911 in 14 states and Washington D.C. Emergency response officials used social media to alert AT&T subscribers. The Hendricks County Communications Center in Indiana, a dispatch center, said that 911 calls placed over AT&T's network were not connecting. "We have conducted test calls locally and it will just ring," the Center posted on Facebook.

By 9:30pm Wednesday, the 14 affected states had posted warnings. Not including Washington D.C., the states affected included:

  • Alabama
  • Arkansas
  • California
  • Colorado
  • Florida
  • Indiana
  • Kentucky
  • Louisiana
  • Maryland
  • Pennsylvania
  • Tennessee
  • Texas
  • Virginia
  • West Virginia

Around 10:30pm, AT&T issued a statement that said "Service has been restored for wireless customers affected by an issue connecting to 911. We apologize to those affected." FCC chairman Ajit Pai followed that up with a tweet of his own in which he stated that the FCC would "investigate the root cause of the outage and its impact." We don't know how long it will take to issue a report, but as soon as the FCC releases it we will let you know.



source: @AjitPaiFCC, NYTimes via PCMag

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10 Comments

1. sissy246

Posts: 7129; Member since: Mar 04, 2015

We had no service at all from about 3pm tell about 2am

2. PHYCLOPSH

Posts: 654; Member since: Jun 28, 2014

Get ready for a lot more of this happening until it all culminates in mass hysteria/ Martial Law (think - no more internet or working electronics etc.) Over the next couple years, there is a distinct possibility that Earth's magnetosphere will be severely compromised, causing us to experience severe effects from solar flares/ mass coronal ejections from our sun. This could ultimately turn large areas of Earth into a radioactive wasteland among other things power-grid related, as the cooling systems for our nuclear reactors depend on the power grid itself to avoid reactor core meltdowns... Enjoy!

8. liberalsnowflake

Posts: 273; Member since: Feb 24, 2017

Stop watching cnn and buzzfeed news

3. sissy246

Posts: 7129; Member since: Mar 04, 2015

You got your hat on

4. PHYCLOPSH

Posts: 654; Member since: Jun 28, 2014

Sure, you can borrow for use as a cushion if you like mate! https://media.lastnightoffreedom.co.uk/images/shop/1/12759/12759_102_1.jpg

7. sissy246

Posts: 7129; Member since: Mar 04, 2015

You just wish yours was that big.

5. southernzombie

Posts: 358; Member since: Jan 17, 2017

Remember sissy, weed is legal in washington state.

6. NarutoKage14

Posts: 1346; Member since: Aug 31, 2016

It's the de-regulation, this was a test to see how much service they no longer have to provide.

9. emcdonald75

Posts: 166; Member since: Nov 07, 2012

Yet, AT&T was awarded the FirstNet contract? Lol

10. henandstag

Posts: 1; Member since: Aug 31, 2019

“Nice info!”

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