Apple already fighting back against the iOS Maps bad press

Apple already fighting back against the iOS Maps bad press
Credit where it's due, Apple has already come out and made a statement on the state of its Maps app in iOS 6, and it wasn't something to the effect of "there is no problem", or "you're using it wrong". Rather, Apple's tone for this one is more "it's a work in progress, so please keep using it," which is a response that we have to respect, because as we literally just pointed out: Apple was going big with Maps, and was facing a lot of problems

It's hard to argue that building a maps database is an easy task. It's a huge task, and one that has to build over time. Apple's new Maps app has started out pretty rough, but Apple hopes that its users stick it out, saying:

Apparently, Apple has even put its Maps team "under lockdown right now working to fix it," according to John Paczkowski from AllThingsD. Of course, word has it that Google Maps for iOS is already awaiting approval, so it's hard to say whether enough users will stick with Apple Maps long enough to see it improve. 

source: AllThingsD

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93 Comments

1. imsickwithphone

Posts: 76; Member since: May 17, 2012

Bye2 apple maps Say hello to google maps

26. MISTER.H

Posts: 167; Member since: Aug 03, 2012

Apples Half-Baked maps ends you else where....

77. Jelly_Bean

Posts: 109; Member since: Sep 11, 2012

Y the hell my comment has been moderated up there? :(

42. Danre

Posts: 85; Member since: Sep 02, 2012

Apple said "it's a work in progress, so please keep using it," and Get lost and soon a new app is coming ,which may help other to find you.

2. medicci37

Posts: 1361; Member since: Nov 19, 2011

Speak 4 yourself, Michael H. I have absolutely No respect for Apple :-)

8. MichaelHeller

Posts: 2734; Member since: May 26, 2011

Thanks for the permission! I believe I will speak for myself, that sounds like a fun thing to do.

16. sandysingh252

Posts: 27; Member since: Nov 22, 2011

You are not realizing the truth! There's nothing bad in apple maps! It's just a new feature. It is actually and instruction for government that they are constructing it wrong! Buildings need to be made now according to Apple Inc, Soon every building will be reconstructed and everything will work fine, maybe in 5 or ten years.

37. 14545

Posts: 1835; Member since: Nov 22, 2011

It's not a "new feature", they stripped out a "feature" over some invisible "theft" they allege android has done. I hope this bites them on the @$$ for screwing their customers. (Albeit, as dumb as they are for wasting money on an overpriced apple product).

65. GeekMovement unregistered

More like in 30 years..

36. Slammer

Posts: 1515; Member since: Jun 03, 2010

Wow! This is what happens when forum leaders go bad. :)

79. synot

Posts: 277; Member since: Sep 14, 2012

your article is not ready ,a bad product is what it is , a bad product,call a spade a spade ,u wouldnt write this way if it was Samsung

80. synot

Posts: 277; Member since: Sep 14, 2012

your article is not ready ,a bad product is what it is , a bad product,call a spade a spade ,u wouldnt write this way if it was Samsung

28. MISTER.H

Posts: 167; Member since: Aug 03, 2012

Me 2.

3. phljcnth

Posts: 554; Member since: Apr 30, 2012

"Under lockdown right now working to fix it" Oooh, that doesn't sound humane to me. Lol

9. timtimity

Posts: 196; Member since: Aug 13, 2012

It'd be a shame if people on the Map team got fired. At my work there was a new piece of software implemented that wasn't ready and couldn't do what it was supposed to do. Fortunately, my company were sensible and didn't blame the developers. They blamed the person who signed it off and said it was ready and suitable.

81. NexusKoolaid

Posts: 493; Member since: Oct 24, 2011

There's no blaming the Map team for this one - this fiasco falls squarely in Mr. Cook's lap.

23. rusticguy

Posts: 2828; Member since: Aug 11, 2012

Principle imported from Fox-CON ...

70. Droid_X_Doug

Posts: 5993; Member since: Dec 22, 2010

If they are under lock-down until they fix the problems, they could be locked down for a pretty long time.

72. gulfu

Posts: 5; Member since: Sep 21, 2012

Yes this is really bad.. my cousin working at apple was to get married on 26th of this month .. he was to arrive here 10 days back.. yesterday he asked us to postpone his marriage to jan 21st 2013.. the girl and her family are furious. i dont know what will happen. .when last contacted he said he has no choice but to work till the problem is solved and they are not allowed take off or go home till december 12th...apple please be kind and grant him 3 days off for his marriage..plzzzzzz

4. rusticguy

Posts: 2828; Member since: Aug 11, 2012

Keep using means keep pouring more money into Apple account for a alpha stage product. Why did they release a WIP ... now that's what i call SHAMELESS Arrogance!

5. Contreramanjaro

Posts: 153; Member since: Dec 04, 2011

It looks to me like a rushed job to meet the iOS6/iPhone 5 launch. This really isn't the approach you'd expect from Apple. Whether or not they're being humble about it, there is nothing magical about replacing a good maps system with a worse one.

51. -box-

Posts: 3991; Member since: Jan 04, 2012

Siri was a rush job (good program, dumbed down and restricted), but at least they released it as a "beta"

82. Peter27

Posts: 233; Member since: Jul 13, 2012

They are just trying to think outside box. They are still innovating. It would never come into your mind to replace perfect service with rubbish one. Well they did. So theoretically they still innovated, just the wrong way.

6. gwhyte01

Posts: 44; Member since: Jul 09, 2008

I thought Michael h was the good guy.

10. MichaelHeller

Posts: 2734; Member since: May 26, 2011

It depends on what article you read. The trouble with being unbiased is that if I write an "Apple isn't all that good" article, I'm a good guy, but if I write an "I understand Apple" article, I'm a biased bad guy.

12. rusticguy

Posts: 2828; Member since: Aug 11, 2012

Reporting normally should leave the judgment to readers ... that's what true reporting is devoid of all "personal opinions" unless backed by factual data:)

31. MichaelHeller

Posts: 2734; Member since: May 26, 2011

I don't completely agree. I think that being "devoid of personal opinions" isn't just an impossible task, but the wrong aim in being "unbiased". I feel that a better path to being "unbiased" is to understand the personal opinions of everyone, and present that alongside my own when it is appropriate. I don't personally use iOS or WP, but I understand the value and allure to people that do use those platforms, just as I understand and present the limitations of my preferred platform: Android.

57. chebner

Posts: 249; Member since: Oct 17, 2011

Michael, I completely agree with Rusticguy. Reporters should report the facts let the reader draw their own conclusion. Opinion should be relegated to the Opinion page or be labeled as such. That being said I think you are by far the least biased reporter on PA. I also think with one exception this article is reasonable. If the topic was about any other tech company the article would be completely reasonable. Why is it not reasonable for Apple? Because Apple has brainwashed their users to believe Apple is perfect and can do no wrong. Furthermore Apple calls out and in some cases ridicules competing products if they are not 100% perfect and then sues anyone that approaches the perfection of Apple. Anyone with half a brain (and that has not been brainwashed) can see the BS through the smoke and mirrors. But when a reporter writes an article like this they are letting Apple get away with their PR BS. Apple clearly believes they are better than everyone else and have put themselves on a pedestal. And now they're saying "wait a minute, we're just like everyone else.". Believing that they can get away with this is true arrogance. You shouldn't be letting them off the hook. You should be calling them out. They need to reap what they have sowed.

60. MichaelHeller

Posts: 2734; Member since: May 26, 2011

When possible, reporters should just report facts, but that's not always possible in tech news reporting, because so many of the stories require intimate knowledge of how many different devices and platforms work. A lot of what comes through as "news" are really various forms of reviews, from app picks, to software updates, to new devices and how it all relates. It's not the type of stuff that lends itself to "facts", because everyone has their own opinion on what is best. Android users may not appreciate why something that Apple does is important, just like Apple users may not appreciate the choices Google makes, so rather than "just giving facts", I find it best to explain the varying points of view. Because of that, we are constantly reporting through the lens of what we know best. I know Android the best, because I use it every day, but I try to keep up on iOS with my wife's iPad, and there was that 3 months where I used WP, just to see what that was all about (and I am considering trading in my laptop for a Windows 8 transformer, especially if it could be set up as a dual-boot device with Ubuntu.)

14. gwhyte01

Posts: 44; Member since: Jul 09, 2008

Well you're cool to me. And I'm a WP fan. I love reading the articles and the comments here they're so funny.

* Some comments have been hidden, because they don't meet the discussions rules.

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