ATT selling 100,000 smartphones a day, on pace to shatter quarterly record
posted by Scott H. / Dec 07, 2011, 12:53 PM
Part of those numbers can be attributed to Apple’s iPhone 4S, which went on sale in October and immediately started setting sales records. According to John Stephens, AT&T’s Senior Executive VP and CFO, the sales are also a reflection of the strength and diversity of their smartphone lineup.
Stephens also touted the importance of their HSPA network with the iPhone 4S, claiming that customers recognize the advantage of the faster data rates AT&T can offer to new iPhone buyers, as well as their simultaneous voice and data services.
If the torrid pace of 100K smartphones a day continues through December, AT&T will move as many as 9 million smartphones this quarter, a 50% increase over their previous record. It looks like a very merry Christmas indeed for AT&T this year.
Posts: 140; Member since: Nov 18, 2011
i still dont understand why people stay with ATT if they rank lowest in customer satisfaction every year. Is the iphone doing that well for them?
posted on Dec 07, 2011, 3:28 PM 1
Posts: 9; Member since: Dec 07, 2011
Customer service wouldn't be a deal breaker for me with any network. I mean honestly, how often do you talk to customer service? If it's more than a couple times a year, you are doing something wrong. Simple philosophy: don't use more minutes, texts or data than you have, and you typically won't have to talk to customer service that much. For the record I've had at&t for almost 4 years now and haven't had any major issues with them.
posted on Dec 07, 2011, 6:47 PM 0
Posts: 14; Member since: Oct 20, 2011
When they say selling what are they counting upgrade, replacements, new customers, insurance claims, full retail price or all the above? If it's all the above i'm sure other carrier may be doing just as well maybe better
posted on Dec 07, 2011, 3:34 PM 0
Posts: 6330; Member since: Mar 31, 2010
Go by what works for you, not what Consumer Reports reports. It is true on 100k smartphones on day...but they are not all new customers, obviously. The big reason for the network improvements is limited data plans, and now throttling of unlimited data customers.
posted on Dec 07, 2011, 7:50 PM 0
Posts: 553; Member since: Jun 09, 2011
I get excellent service with AT&T. I also had to deal with their customer service for 4 defective Captivates I had. They kept replacing them till I got one that worked like it was supposed to... which is also why I stay away from refurbished junk. Anything I've ever called them about, they've fixed the problem asap. But coverage & prices determine which carrier I go with. I need good coverage that covers all of Long Island, NYC (Sprint/TMo do not) and it's cheaper than Verizon.
posted on Dec 08, 2011, 12:04 AM 0
Not only its cheaper then Verizon, but when it comes to data speeds is waaaay better then Verizon any time, or at least majority of the time.. as for signal, I have found some dead spots on Verizon that ATT easily covers.. so heck yeah am on the ATT side.. LOL.. To make things even sweeter,, This morning i turned on my Samsung Skyrocket, and the thing almost took off out of my hands,, haha the freaking Data Speeds were shooting thru the roof at 12.5 to 16 Mbs I could not believe it, and this is an area that has not even been announced yet for LTE 4G.. Now my 4G LTR Icon stays light up all day and night and I can not be any Happier.. Yeessss!! 4G LTE Super Speeds in - Oceanside, CA 92057
posted on Dec 10, 2011, 8:07 PM 0
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