23% of Apple iPhone screens are cracked, according to a survey

23% of Apple iPhone screens are cracked, according to a survey
MobileInsurance.co.uk, a U.K. based mobile handset insurer, did a study that showed 23% of Apple iPhone screens are cracked. 2,471 iPhone owners responded to the survey and the reasons given for not repairing the device ranged from a lack of time to have it fixed, to a lack of money for those uninsured. Some didn't mind having the cracks on their screens and 31% of those with a cracked screen said that they would not bother getting it fixed.

A cracked Apple iPhone 5

A cracked Apple iPhone 5

Despite the absence of the Apple iPhone from the list of Corning Gorilla Glass protected smartphones on the Corning web site, it certainly sounds like Corning had the iPhone in mind when it posted on the web site that "Due to customer agreements, we cannot identify all devices that feature Gorilla Glass. Your favorite device may include Gorilla Glass, even if you don't see it listed". Additionally, it was the creation of the first Apple iPhone screen that led Corning to develop the product, if a story relayed by Walter Isaacson to Fortune‘s Adam Lashinsky is true.

According to the story, Steve Jobs wanted to use glass on the Apple iPhone instead of plastic, but was concerned about breakage. When someone suggested he should see Corning, he flew out to see Corning CEO Wendell Weeks, and was impressed enough with Gorilla Glass. But Weeks told Jobs that it could not mass produce the glass. Jobs placed the order anyway, telling his fellow executive, "Don’t be afraid. You can do this." Corning's official version is a little different. The company says that it "began developing a tough new cover glass for electronic devices in 2006."

You might wonder how 23% of Apple iPhone screens could break if Gorilla Glass was used. Corning says that if a screen is subjected to enough abuse, it will crack even with Gorilla Glass. Corning's product is designed to "better able to survive the real-world events that most commonly cause glass to scratch, chip, or break."

source: MobileInsurance.co.uk, Time, PhonesLimited via WMPoweruser

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86 Comments

1. toiletcleaner

Posts: 224; Member since: Oct 10, 2012

icrack ?

9. loyals

Posts: 129; Member since: Nov 10, 2012

whoever has cracked screens usually respond to that surveys to show thier frustation. however in breakt ests , one x , note 2 , breaks easier than iphone

25. SonyFan

Posts: 22; Member since: Jan 22, 2013

i've never seen a phone which has a crack and is no iphone(ok maybe 1 but not more) i know about 10 people who has cracked iphones

50. bigdawg23

Posts: 467; Member since: May 25, 2011

Every I know that cracks their phone gets it fixed. Now as for damaged phones most of the ones I see are Samsung. Personally I dropped my Skyrocket once from 8" off a soft tile floor and the screen shattered, also same thing with my Note. I had my Vivid fall out of my pocket from 3 feet and shattered the screen. My buddy has had two SG3 broke in what phones generally do not. Meanwhile my iPhone 5 has been dropped twice with no issues, And no I am not accident prone, but work in a physically environment that has caused these issues. Yesterday I talk to a girl with a cracked Note 2 screen. She was pissed because her phone was in a wallet flip case. Two of here credit cards did the damage. She said she slipped on the ice and her phone was in her jacket pocket. The cards get pressed harder than normal and broke it.

64. Nadr1212

Posts: 741; Member since: Sep 22, 2012

heh, icrack... That's what she said!

68. darkkjedii

Posts: 30786; Member since: Feb 05, 2011

Dude I guy at my job dropped his note 2, and completely shattered the screen. We were standing in his bus he's about my height 6'5", and was holding the phone at chin level. So from about 6' it took one bad fall...I'll admit it was a bad fall, and that was it.

77. Droiddoes unregistered

This happened...

78. PapaSmurf

Posts: 10457; Member since: May 14, 2012

If a phone falls from 6', there's no way it's going to survive.

79. darkkjedii

Posts: 30786; Member since: Feb 05, 2011

Probably not. That's a high fall for something packing glass

82. tuminatr

Posts: 1092; Member since: Feb 23, 2009

My understanding is that the Iphone up tel the Iphone 4 had Gorilla Glass that the 4 and 4s tried the same kind of glas put on supertrain windshields and has a much higer rate of cracking but less scratching. Also that they went back to Gorilla Glass with the Iphone 5

29. Johnnokia

Posts: 1158; Member since: May 27, 2012

Buy Nokia phone in 2013. 2053 .. Every thing is intact like 40 years ago.

48. Lawliet

Posts: 160; Member since: Jul 02, 2012

Did you leave it inside the box in a treasure chest ?

75. sayedejaz

Posts: 24; Member since: Feb 05, 2013

Siri, siri YES PAPA bluetooth sharing? NO PAPA File manager? NO PAPA Open apple maps? HA HA HA! :P

2. andro.

Posts: 1999; Member since: Sep 16, 2011

Its a design feature of the iphone at this stage,you either totally cover up that expensive 'premium' glass design with a rugged case or you add insurance to your contract.

7. Droid_X_Doug

Posts: 5993; Member since: Dec 22, 2010

I wonder if the other 77% have iCases on their phone? Just walking around, if I see someone using an iPhone, there seem to be a lot of them with cases. Don't know if it is 3 out of 4, but it is a lot.

19. darkkjedii

Posts: 30786; Member since: Feb 05, 2011

I case mine, for both drop protection, and to keep resale value high. Think about it bro, even if it survives the drop scratches scuffs, and dings make the device less pretty, and drops resale value. People I don't care if its gorilla glass 4...case your device.

40. techtruth

Posts: 30; Member since: Feb 07, 2013

iphones are just meant to show off dude!!! a case just ruins that....

41. darkkjedii

Posts: 30786; Member since: Feb 05, 2011

They're also by far the most valuable phones on the resale market, so it makes sense to keep them looking beautiful, and damage free. U conveniently forgot to mention that part.

43. -box-

Posts: 3991; Member since: Jan 04, 2012

Not so much, which is why they have the stupid and purpose-defeating hole in the back to show the silly logo. I wonder when apple will start making the logo on their mobile devices' logo glow.

20. darkkjedii

Posts: 30786; Member since: Feb 05, 2011

I sold plenty of iPhones on Craigslist, and the most asked question was always does it have any damage.

59. gallitoking

Posts: 4721; Member since: May 17, 2011

mine has no scratches...is well protected

69. darkkjedii

Posts: 30786; Member since: Feb 05, 2011

Smart man

81. stealthd unregistered

Just like the Nexus 4

3. Desmund

Posts: 74; Member since: Nov 01, 2012

Wait doesn't Apple use Gorilla Glass? Or at least I thought they did.

5. drnggaj33

Posts: 127; Member since: Feb 29, 2012

because they want ppl to buy apple care apple wants to make $$$$$ duh

13. Desmund

Posts: 74; Member since: Nov 01, 2012

Well I didn't know that's why I asked duh.

6. darkkjedii

Posts: 30786; Member since: Feb 05, 2011

Gorilla glass 2

11. Berzerk000

Posts: 4275; Member since: Jun 26, 2011

Are you sure it has Gorilla Glass? It's not on Corning's official product list; http://www.corninggorillaglass.com/products-with-gorilla/full-products-list The glass may be made by Corning, I just don't think it's officially Gorilla Glass.

32. Berzerk000

Posts: 4275; Member since: Jun 26, 2011

And I do understand that the page does say that some devices may be unlisted and still have Gorilla Glass, but you would think that if your product is on the iPhone, arguably the most popular and well known smartphone, you would want to list that on your product website. Also, I have never seen any official statements from Apple about them using Gorilla Glass. I've seen them make statements about using glass from Corning, but not Gorilla Glass specifically. Until Apple or Corning makes a statement saying that the iPhone does in fact use Gorilla Glass, it's safe to say that it doesn't. Otherwise, most people could see it as Apple's act at making their profit margins even larger at the cost of the consumer.

4. darkkjedii

Posts: 30786; Member since: Feb 05, 2011

They do, but ask yourself what are people doing to crack them.

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