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Sprint still looking for a solution to the iPhone 4S speed issue, having troubles replicating it

Posted: , by Nick T.

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Sprint still looking for a solution to the iPhone 4S speed issue, having troubles replicating it
Battery life problems, unwanted echos during calls, and Siri security flaws are all issues that a number of iPhone 4S users have been complaining about, but the list of imperfections plaguing Apple's latest and greatest creation does not end here. Shortly after it hit the market, a growing number of Sprint iPhone 4S owners started reporting dramatically slow 3G speeds when accessing the web from their smartphone. 

The issue has spawned a long thread on Sprint's online community web page, and some of our readers have shared that they had noticed the problem on their iPhone 4S handsets as well. And since it was confirmed that the iPhone 4S was not the root of all the trouble, it was its own 3G network that the carrier started monitoring in order to iron out the speed bumps.

Some Sprint iPhone 4S owners are still experiencing dramatically slow 3G speeds

Some Sprint iPhone 4S owners are still experiencing dramatically slow 3G speeds

However, even though it has been working hard on coming up with a solution, Sprint is having troubles replicating the issue in order to analyze it thoroughly. Still, the carrier is reassuring us that it is taking the 3G speed flaw seriously. Fared Adib, head of product development for Sprint, said in an interview with CNET that it is a single-digit percentage of all Sprint iPhone 4S users who have complained so far, yet the exact figure was not disclosed.

With its truly unlimited data plans, Sprint is looking pretty confident that the iPhone 4S will help it in catching up with the big boys and add a great deal of new subscribers to its database. That is why it is now very important for the carrier to take care of the 3G speed flaw in a timely manner as there is a risk of its customers losing faith in the reliability of its network.

In the meantime, all you Spring iPhone 4S owners may feel free to share with us whether you are experiencing any troubles with the 3G performance of your smartphone. Do not hesitate to drop a comment for us in the section below.

23 Comments
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posted on 03 Nov 2011, 05:50 7

1. paynekiller (Posts: 139; Member since: 24 May 2010)


That data speed seems normal to me. I never get above 200kbps on my EVO 4G. I feel sorry for those 'tricked' into buying an iPhone 4S on Sprint, but nothing unexpected iphoners are usually gullible.

Sprint is still somewhat disappointing these days though, apart from the prices/value. No more expansion of WiMAX 4G, only the SGS Epic Touch offering for Android or you'll have to go back as far as the EVO 3D for a top phone and so on. I won't bother upgrading my contract til I see what they are doing next summer.

posted on 03 Nov 2011, 08:32 4

9. threeline (Posts: 256; Member since: 11 Sep 2011)


I agree sprint is disappointing now, they starting the year off good and have completely fisseled out which pisses me off because I'm due for an upgrade from my Epic 4G(original) with nothing to upgrade to. Sprint has released 3 dual-core phones this whole year(SGSII, Photon, Evo 3D), a refreshed iPhone, and no WP7 phones(which I dont care) that about sums their year up. That's pretty lame. Plus WiMax sucks because its not in my area.

VZW, TMO and ATT are firing off new devices daily it seems from high to low end while sprint sits idle and watches.

posted on 03 Nov 2011, 10:19 1

14. SweetLou (Posts: 17; Member since: 20 Oct 2011)


sprint had most of the bigger releases early this year, then probably focused most of their assets on acquiring the iphone. Could be why they're not picking up anything new as of late. 3g for them has always been very slow, as their ev-do is piggybacked off verizon's fairly slow 3g as well.

posted on 03 Nov 2011, 10:35

15. threeline (Posts: 256; Member since: 11 Sep 2011)


That's not smart, no other company has put all their eggs in one basket with the iphone. Att hasn't, VZW doesn't even mention the iphone really, TMO was smart to stay away from it I guess. But sprint has mortgaged the whole company for just to say we have a iphone with 2g speeds.

posted on 03 Nov 2011, 19:28

20. choupino (Posts: 67; Member since: 28 May 2011)


threeline... You are right!!! Sprint sank so much of their money into the $15+ billion iPhone deal with Apple, that they will be hard pressed to iron out as many deals with other manufacturers due to a lack of liquid assets.

What a friggin gamble they took... Lol

posted on 04 Nov 2011, 12:43

23. TechnoTechyes (Posts: 56; Member since: 24 Jan 2011)


If the iPhone sinks Sprint. It'll probably be the end of the iPhone too. (I technically do not think either will happen) But, I think it was stupid for Sprint and Verizon to start selling a phone that every day is more and more considered a toy. Advice to iPhone owners, if you are on a job interview, and if you are college educated, DO NOT whip out your iPhone. Interviewers will assume you lack maturity.

posted on 03 Nov 2011, 14:40

19. techaman (unregistered)


its always been like this with sprint with i evo 4g and evo 3d still the same, 1 bar at my apartment but 4g on the other side of the street its messed up and sprint does not care, i know they are releasing LTE ADVANCE next year but someone may have made a mistake and put the ADVANCE in not knowing what it means.
please sprint speed up the service and boost signal for gods sake we dont like paying $80 to $100 for super slow 3g and wimax that equals att and verizon 3g, its just sad.

posted on 03 Nov 2011, 06:05 3

2. Losdog25 (Posts: 24; Member since: 28 Aug 2009)


What is this person talking about ? The Epic,Photon and EVO 3d phones are great offerings!! Even the new EVO design is a good phone. I get fast data speeds in the cities I'm in so no complaints. With the switch to LTE, the future looks promising. They should have never gone the Wimax route!!

posted on 03 Nov 2011, 06:16 1

3. BaiGanyo (Posts: 308; Member since: 07 Feb 2011)


On any given network, iphones users seem to be all riled up about one issue after another. Good grief! Just get a proper phone and use it.

posted on 03 Nov 2011, 06:39 1

4. Packer29 (Posts: 56; Member since: 10 Sep 2011)


I have had no problems with my iphone 4s my 3g speed is alot better on the iphone 4s than it was on the epic touch. I am so glad i went back to IOS!

posted on 03 Nov 2011, 07:13 2

5. warlockz (Posts: 156; Member since: 10 Oct 2011)


Sprints network never was strong to begin with (speaking soley about nyc,nj coverage) and it doesn't help with all the issues ios5 is having.

posted on 03 Nov 2011, 07:29 1

6. RORYREVOLUTION (Posts: 2971; Member since: 12 Jan 2010)


Sprints 3G speeds are fine in a 4-5 bar area but 2 bars and its pretty sure useles

Sprints network really struggles on buildings. Even when Verizon's bars are only at 1 the data speeds still are ok and go through. I have seen it take 6 minutes just to load Facebook mobile on sprint's 3G network.

posted on 03 Nov 2011, 19:31

21. choupino (Posts: 67; Member since: 28 May 2011)


I agree with you...
The explanation is more related to the actual frequencies of the carriers. The lower your frequency on the spectrum, the more easily your signal can permeate through concrete, metal and structures. The higher the frequency, you are less able to use the device in buildings and apartments.

Verizon has the lower end of the spectrum and Sprint has the higher end of it. No matter what they try, that fact remains the same and it's kind of a default situation.

posted on 03 Nov 2011, 08:06

7. akhi216 (Posts: 61; Member since: 01 May 2011)


Siri, why is the iPhone 4G so slow on Sprint (or should I say Speedealk?)?

posted on 03 Nov 2011, 08:25 4

8. SuperAndroidEvo (Posts: 4010; Member since: 15 Apr 2011)


Really, iPhone 4G? OK lol

posted on 03 Nov 2011, 08:41

11. Doakie (Posts: 1250; Member since: 06 May 2009)


Hahaha!

posted on 03 Nov 2011, 08:40 1

10. threeline (Posts: 256; Member since: 11 Sep 2011)


Because it's missing a "G" bein its only 3G! It's a G thang!(Snoop Dogg Siri voice)

posted on 03 Nov 2011, 08:59 2

12. andro. (Posts: 1947; Member since: 16 Sep 2011)


The slow down is due to all the 'tracking' through the network apple is doing to its islaves. The easily solution to this is get rid of there islave device, however public confusion would arise with thousands of zombie state people will be seen in the streets holding wallets of cash in the air,drooling from the lips and mumbling in a zombie like fashion.........mmmmmmmm.....iphone.......mmmmmmm........we need iphone

posted on 03 Nov 2011, 09:18

13. remixfa (Posts: 13903; Member since: 19 Dec 2008)


did a 3G speed test this morning to double check.. got 5mpbs... oh wait.. im on Tmo... woops. :)

posted on 03 Nov 2011, 10:41

16. Jobes (Posts: 364; Member since: 27 Oct 2011)


Whats this 3G you guys are talking about? I been with VZ and been abusing "4g" I mean.. 3.5G lol.. 28-35mbps. I could nevvvaaaarrrr go back to anything that low :( My cuz is on Sprint and hes never seen over 1mbps and he says his Iphone is amazing... *looks around* makes me so confused.

posted on 03 Nov 2011, 12:15

17. taco50 (banned) (Posts: 5506; Member since: 08 Oct 2009)


Why is the article title 4S speed issue when it then says the problem is sprint's network and not the iPhone? Misleading title. Did that guy say he's getting 200kbps on a 4G device? That's terrible.

Only T-Mobile has a worse network.

posted on 03 Nov 2011, 12:25

18. bam99 (Posts: 7; Member since: 16 Aug 2011)


Well im pissed off I have the photon but I dont have 4g here in central cal the net laggs alot wife has tmobile and its fast sprint shouldnt be charging me the extra 10 dollars if,there isnt 4g here

posted on 03 Nov 2011, 23:32

22. GeekMovement (Posts: 1501; Member since: 09 Sep 2011)


I don't have an iPhone4S, but my 3g data speeds are incredibly slow. Please find a fix to this, Sprint!

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