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Best Buy Connect to disconnect on June 1st

Best Buy Connect to disconnect on June 1st
It is just short of two years since Best Buy launched its mobile broadband service, Best Buy Connect. Apparently, Best Buy has decided to abruptly pull the plug on the service completely.

New activations will cease effective immediately and the service will be shut down completely on June 1st.  Obviously, all early terminations fees will be waived. WiMAX 4G customers will have the option to transition their service to CLEAR.

Internal Memo

Internal Memo

Existing customers whose accounts are in good standing will receive a $125 or $150 gift card, depending on their service, by email on April 27th to help offset the cost of finding a new provider. Those with overdue accounts that address the balance will receive their gift cards on June 20th.

Best Buy simply states that it feels it β€œcan achieve greater growth by delivering mobile broadband support in ways other than an exclusive Best Buy-branded service.”

source: Engadget

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posted on 26 Apr 2012, 19:44

1. ardent1 (Posts: 2000; Member since: 16 Apr 2011)

11,000 customers is not a large customer base.

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