Best Buy Mobile employee keeps thousands in gift card promos to himself, gets arrested

Best Buy Mobile employee keeps thousands in gift card promos to himself, gets arrested
An employee of Best Buy in Crestwood, Missouri was arrested and charged with a class C felony after an investigation revealed that he withheld thousands of dollars’ worth of gift card receipts from customers when they activated their mobile phones.

In addition to that, Ryan Holman, also stole over $20,000 from Best Buy over a two-year period in the form of performing fraudulent trade-ins in order to keep the money.

Theft from Best Buy aside, consumers who bought and activated phones at this location probably did not even know they were eligible for gift cards. According to some insight we received from someone that worked there, Holman would make a pitch to a customer for a device that was eligible for a gift card. The card would be a part of a printout of the receipt, but instead of giving that to the customer, Holman allegedly held on to that part of the receipt, the customer unaware they should have received a gift of any kind.

The investigation in ongoing, Best Buy did not state how many customers might have been affected, nor did it indicate if it would attempt to dole out money or new gift cards to those customers, but it did issue the following statement, “We are disappointed that a former employee would engage in this alleged criminal fraud. These kinds of actions go against everything we expect from our employees and everything we stand for as a company.”

Thanks Sniggly, for the insight.

source: KMOV



1. corporateJP

Posts: 2458; Member since: Nov 28, 2009


2. Carl3000

Posts: 240; Member since: Oct 11, 2014

This is bad but I kinda admire a person with a trait like this.

4. AppleIsGod

Posts: 56; Member since: Aug 27, 2012

What trait ? Being a fraud...?

3. Mxyzptlk unregistered


5. GenericFanboy

Posts: 50; Member since: Sep 05, 2014

Gift cards from bestbuy? Heck I wouldn't believe it either with those ridiculous prices.

9. kevin91202

Posts: 642; Member since: Jun 08, 2014

Another poorly written article littered run-on sentences and spelling/grammar errors. Please find writers who are actually fluent in English.

10. skymitch89

Posts: 1452; Member since: Nov 05, 2010

I just switched carriers to Verizon and didn't know about the gift cards until the guy that was doing everything told me that for switching carriers I got a $150 gift card (which I was allowed to use to pay for my device, Geek Squad protection, case & screen protector).

11. HarryWild

Posts: 60; Member since: Oct 18, 2012

Wonder why he not in top level management of Best Buy? Must not have been an sycophant type personality!

12. -box-

Posts: 3991; Member since: Jan 04, 2012

Damn, this is the Best Buy nearest to my house! I probably met this jerk! Glad I get all my phones through the carrier or manufacturer directly.

16. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

I bet the vast majority of them bought Because they are too stupid to know wnay better. They be so happy to ge there new device that's really 2 years old out the box, they dont even ask questions about anything else. That's why I only buy devices directly from my carrier. Less likely to get burned because if Verizon was to ever fraud me, they'd have to pay be thousands to keep quiet.

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