UPDATED:Apple press conference: 3 million iPhone 4's sold and free cases for all
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So what will Apple do for iPhone 4 buyers? If you purchased the phone before September 30th-which means this applies to everyone-you can head over to the Apple web site starting in the latter part of next week, and request a free case. If you already purchased a bumper from Apple, you can request a refund. Or, you can return the phone within 30 days of purchase, and if its unharmed, you will get a full refund. Jobs also called the report from Bloomberg that said an Apple employee gave him an early heads-up on the problem "a total crock" and he has asked Bloomberg to come up with evidence that the story is true, which they have not been able to, so far. He also noted that 3 million units of the iPhone 4 have been sold in the first 3 weeks and he has received e-mails from 5,000 users telling him that the phone works correctly. Finally, he added that the proximity sensor-which has been the source of some complaints-will be fixed with the next update and also noted that the white version of the device will ship in limited quantities starting at the end of this month.
So, iPhone 4 owners, are you satisfied with the response today from Apple? Will you opt for the free case or return the handset? And we still have one big question left to be addressed, will this be considered enough of a "fix" so that Consumer Reports can go ahead and rate the iPhone 4 ?
Apple iPhone 4 Specifications | Review
source: Engadget
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*UPDATE*
Just in case you want to see all of Friday's press conference, Apple has posted it on its web site for one and all to watch. Just hit this link and get ready for the drama.
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51 Comments
1. matt1q2aw3 (unregistered) posted on 20 Oct 2010, 01:47 0 0
BBBBBBBBBBBBBBBBBBBBBAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH meeee want-eee I phone....
2. Fanboys Suck posted on 16 Jul 2010, 14:04 0 0
Dude.... my iPhone 4 works perfect.... I might as well go pick up the case for free.
8. matt1q2aw3 (unregistered) posted on 16 Jul 2010, 14:33 0 0
I love how apple tries to insult you with a stupid song at the beginning of their press release at apple.com as if to say, "You are an idiot to have a concern about the antenna, the press just hates us and wants to see us fail because we won't admit it..." Losers....
9. *HOVA* posted on 16 Jul 2010, 14:35 0 0
I agree, mine works fine as well. This is such an over-dramatized thing is disgusting.
24. JeffdaBeat posted on 16 Jul 2010, 18:10 0 0
I'm pretty sure that was a song made about Apple regarding the antenna...they just decided to play it for everyone else...making fun of themselves.
3. networkdood posted on 16 Jul 2010, 14:16 0 0
This issue has been overblown - with all of the new ways to report information - we, as humans, tend to overstate everything. All we are about is hype now - look at TWITTER, FACEBOOK, and mySPACE, LYNKED, and the other social sites - the addition of this media has been good in some respects - but, in other respects, such as with the antennagate, it is all a bunch of hype and bluster and spreading fear and dissent throughout the land. You buy the phone on 6/23, for instance, if it works, GREAT! If not, then return it now. The issue is such a non-issue that it must be an issue because it involves APPLE. So, I guess, this good for business - the MEDIA - and when stories are printed, everyone reads it by going their favorite site. Maybe 20% of everyone clicks an ad and BOOM!!!! more business....so, in effect, all we are doing is creating more business for web sites.
5. messiah posted on 16 Jul 2010, 14:26 0 0
Well there you have it. There is an issue we have not only replicated the death grip in our phone but others. except the others dont drop the calls. There is no problem but you get the bumbper to avoid further instances of dropped calls. wow, this was everything i have come to expect from da man. way to go at attempting to dodge bullets..... cant wait for i5. ;) till then, i'm using a product that doesn't require a backup plan, and a defensive ploy by its puppet master. I'm willing to bet Google and Microsoft are giving everyone a celebrative day off. :) and patting each other on the back.
7. trin posted on 16 Jul 2010, 14:30 0 0
This is getting retarded. Seriously Droid owners love and own a fantastic phone. Iphone owners love and have a great phone. FOR THEM! If both sides are happy what's the point of constantly comparing penis length? Frickin children. Sheesh.
12. easytochris posted on 16 Jul 2010, 14:48 0 0
agreed and +3.14 (phonearena only lets me give you +1 though)
10. davidneary01 posted on 16 Jul 2010, 14:45 0 0
my gosh apple has taken what could have been a non-issue and turned it into this perception that it is far worse than it is.. first one of his points are, yes our phone does have this problem but look other phones do too..lol..not a good excuse for a short-coming.. second, why he can't he just say, "look sorry if you hold the phone a certain way sometimes it may lose strength..we will give you a freee bumper and have our people doing everything possible to help it in a software fix..if that still isn't enought for y ou, we will gladly refund the full price..even with a product as rigoursly as tested as the iphone, sometimes minor flaws get by..we are deeply soory to anyone this has inconvienced..we are always striving to make the best and most innovative products here.." the quality of the product would stand on it's own after that...the problem is his ego is too big to admit one small flaw..no one who owns an iphone wants to see that a samsung fledis has the same problem..what the hell do they care about that..
20. luv_droids posted on 16 Jul 2010, 16:40 0 0
I agree with you whole heartedly its not the fact that there was a problem is not the case its that Apple acts like the i4 was crafted by Angels in heaven and could not POSSIBLY be flawed, and we are all morons to believe it was, And then issue this condescending piece of shit statement pointing the finger at OTHER phones who were all rated by consumer reports, i4- no rating. in the press release he made the i4 sound PERFECT with the new design, and to find out that it was defective this whole time, and the world called him on his BS, just hurt his little feelings....
25. taaars posted on 16 Jul 2010, 18:21 0 0
Exactly, I made the comparison to the Monica/Clinton scandal, if he just came out of the gate saying..I screwed up!, then it would have been old news before it became such a mess. Same with apple, although I do prefer Android, if Apple would have spent half the resources trying to side step the problem and use it to find a forthright solution this would have been an open and close case, and maintained (or even increased) Apples reputation of supporting its products and customers.
37. clevername posted on 17 Jul 2010, 08:24 0 0
did you not see the same press conference I seen? He came out in the very beginning and said they aren't perfect. There's a flaw. They seen it but didn't think it would be an issue. And also that they exasperated it by putting a big "X marks the spot" on it. Everything you said he shoulda done he did. And then offered a rfund or a case to solve the problem and said they are still "working their asses off to find a permenent solution because they aren't happy with this fix. He showed true remorse and humility at the end and basically promised to make it up to apple users. Sure he did use a deflect technique but that was moreto show that the problem isn't unique, what is unique is the target they painted on the phone with the black line that tells you where to touch.
11. lookitdisguy posted on 16 Jul 2010, 14:45 0 0
Good apple did what everyone pretty much felt they should at least do... But I say again that this does not really fix the issue it only masks it. One day that bumper will be torn and worn and when its time to replace it your gonna HAVE to buy another one to keep the phone working fine because the problem is still there under that bumper....
13. sprintguy09 posted on 16 Jul 2010, 14:52 0 0
I guess the free case will make the people that have the death grip problem forget about
14. ilia1986 posted on 16 Jul 2010, 14:56 0 0
Okay. Now that antennae issue is finally over. Everything can go back to normal again. iPhone fanboys can continue to drool over their iPhone, Android fanboys, can continue to drool over their Android, I can continue to bash Nokia (someone has to do it, right?) and everything is supposed to come back to normal. That also means that we won't be getting daily updates on this antennae crisis that if one is to judge by the amount of attention given, content and feedback posted, and feelings spilled over - puts the Cuban missile crisis to shame. And this site (PA) can finally continue to deliver articles on other stuff as well.
16. deejh posted on 16 Jul 2010, 15:10 0 0
This is ridiculous. If I owned an iPhone (Thank God I don't) I would be disgusted with apple and this B.S. conference which did nothing but dodge the problem. Here is a free case or bumper for a phone that works fine, there is no antenna issue (WTF). Apple is so arrogant they just can't admit they fouled up. What's even more sad is apple fanboyism and sheep like HOVA will continue to rant and rave and support a proven FAILED product. Brainwashed Sheep!!!!! Steve "God" to sheep: I am steve God and I command you to pick up a new case or bumper and continue to support me even though I f'd up but have too much pride and you people are to stupid to realize. Sheep reply: BAAAAAAAAAAAAAAAAAAA and congregate in front of the nearest apple store.
