HTC One to get Android 4.3 starting this week; no Android 4.3 for HTC DROID DNA
So what about U.S. owners of the HTC One? Last month, Mackenzie had the Android 4.3 update coming to the states within weeks along with Sense 5.0. But another tweet pushed out by the executive on Monday said that stateside carriers still need to sign off on the Android 4.3 update for carrier branded HTC One units. He said that he was optimistic and that he would have news to report soon.
A third tweet brought some bad news for owners of the HTC DROID DNA. Back in August, Mackenie said that the Verizon exclusive would be receiving Android 4.3 along with Sense 5. Now Mackenzie is saying that DROID DNA users will be receiving Sense 5.0 with an update to Android 4.2.2. At least Sense 5 will bring BlinkFeed, the 30 second video clip in the gallery and other great features to the device. We're not sure if this means that Android 4.2.2 is the end of the line for the DROID DNA, but when everyone around you is downloading Android 4.3 and you're getting Android 4.2.2, it doesn't look good.
HTC President Jason Mackenzie tweets about Android 4.3 and the HTC One Fullscreen
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HTC President Jason Mackenzie tweets about Android 4.3 and the HTC One
1. Droid_X_Doug (Posts: 5282; Member since: 22 Dec 2010)
And what about those with the unlocked (no carrier branding) edition of the One? When do those phones get the 4.3 love?
2. tiara6918 (Posts: 1242; Member since: 26 Apr 2012)
I hope 4.2.2 is not the end of the line for the droid dna. It has quite a few bugs and is sometimes sluggish. Htc has been known for poor customer support, but I'd make us htc customers happy if they still keep on supporting the device even just for two years at the very least.
11. PapaSmurf (Posts: 6631; Member since: 14 May 2012)
EOL is near with the DNA. As a former HTC owner, I know what it feels like.
30. Stormprobe (Posts: 2; Member since: 10 Jul 2013)
I knew the 4.3 update wasn't going to happen. It just sounded too good to be true, especially with HTC's crap track record.
31. jaychildz (Posts: 104; Member since: 31 May 2013)
Welp you could always buy a new phone. eBay my brotha!
This One is history when that Max drops
25. PotDragon (banned) (Posts: 214; Member since: 22 Jul 2011)
What bugs have you experienced? Mine stopped QI charging after 6 weeks. Waiting on its replacement now. Sure to be a refurb. I hate vzw.
A DNA is not sluggish. At all.
No chance I install a 4.2.2 update. They can certainly stuff blink feed, I don't store video clips on my phone, and that makes Sense 5.0 useless to me.
If, and when, it ever happens. PA has zero credibility.
26. tiara6918 (Posts: 1242; Member since: 26 Apr 2012)
I have a one x and my dad has a butterfly(similar to droid DNA) and blinkfeed and sense homescreen sometimes becomes laggy, although it will not happen most of the time but you will still experience it. Actually HTC has been giving a lot of minor software updates afterwards so I think they might address the issues I stated above. Hope you get your replacement
3. AfterShock (Posts: 1285; Member since: 02 Nov 2012)
From my Mogul to my OneX, its been good HTC, N5 gets my bucks next.
Good luck in China, Chou.
5. 14545 (Posts: 985; Member since: 22 Nov 2011)
Any HTC wonders why they are failing. Great job HTC. More carrier branded crap that you refuse to support.
6. sprockkets (Posts: 940; Member since: 16 Jan 2012)
4.3 is a very, very minor update. Everyone should be able to update to it. It barely changed anything but added support for opengl3 and other minor stuff.
Heck, my old HTC Sensation got 4.3 through others at xda within a few weeks of getting the source. BT keyboard support works again vs. 4.2.2.
But whatever HTC. Don't be surprised when you go under. Even you make Motorola look better now.
7. Zero0 (Posts: 561; Member since: 05 Jul 2012)
People wonder why I left Verizon.
This is why I left Verizon, people.
Granted, HTC is partly responsible, but Verizon did kind of destroy their Nexus offering, which is really the only glimmer of hope in terms of getting updates.
23. djHidroid (Posts: 9; Member since: 18 Sep 2013)
Read my post above about all of the updates my Verizon Gs3 got. They def didn't slack on that.
8. Edmund (Posts: 645; Member since: 13 Jul 2012)
This is the kind of hit and miss software support you get with android- a phone that was released less than 12 months ago is abandoned by the manufacturer (unlike the original Lumia range, the DNA's hardware actually supports the latest software/kernel).
12. PapaSmurf (Posts: 6631; Member since: 14 May 2012)
No. It's a HTC thing. Samsung is still supporting the S3 that came out 15 months ago. Not sure if they're still supporting the S2 with 4.2.2 that came out over 2 years ago.
If you want updates, go with Samsung or get a Nexus.
22. Berzerk000 (Posts: 3657; Member since: 26 Jun 2011)
You guys are jumping on HTC for not supporting the DNA, when HTC hasn't even said they weren't going to support it anymore. You are basing all of your comments on the author's GUESS about what MIGHT be happening.
Have you ever thought that maybe it's Verizon that's delaying the 4.3 update? Carriers have a LOT of influence in the updates. The Droid Bionic on Verizon got Android 4.1, but the Atrix 2 on AT&T didn't even though they have the exact same hardware, most likely because AT&T denied the update. The Atrix 2 even had an official 4.1 build leaked, but it was never released officially.
Wait for an official statement by HTC saying that they are no longer supporting the DNA before jumping to conclusions.
24. PapaSmurf (Posts: 6631; Member since: 14 May 2012)
HTC is predictable. They're going to stop with the 4.2.2 update and that's it. They'll support the One and the Butterfly S, and leave all other degocea in the dust like they've been doing since 2011.
9. terabyteRouser (Posts: 407; Member since: 18 Oct 2011)
im not buying anymore htc phones. im getting a windows phone 8 next. this is ridiculous.
13. PapaSmurf (Posts: 6631; Member since: 14 May 2012)
Which is why I never had my eyes out for the HTC One. I knew this was going to happen from the start.
10. Mr.Mr.Upgrade (Posts: 425; Member since: 30 Aug 2011)
If this phone receive 4.3 before Verizon galaxy nexus I'll will be pissed
14. Isaiah-54 (Posts: 13; Member since: 16 Sep 2012)
My view as a DNA owner:
Reading the title: "NOOOOOOOOOOO!!!!!"
Reading the article: "Phew, well 4.2.2 is better than nothing I guess"
Reading the 3rd tweet: "End of year!? What happened to October!? Oh... This is Verizon..."
28. 14545 (Posts: 985; Member since: 22 Nov 2011)
I wouldn't say that after the third tweet. Reason being is that VZW went on record stating their testing procedure is 4-6 weeks. So I'm sure HTC knew this from the get go, so if they promised oct originally, then they screwed up something and want people to believe it is VZW's fault. Don't get me wrong, I hate VZW now(even as a customer), but this is typical for HTC. And given the end of the year comment, heck, you might as well skip 4.3 and go to 4.4. But they will give you 4.3 after it no longer matters and then drop support after that. Just like they did with the rezound, and thunderturd. I used to love HTC, but this crap is what has caused me to leave for samsung.
15. chilehead (Posts: 1; Member since: 23 Sep 2013)
HTC = "Hard To Compete" with Samsung and Apple who have superior marketing $'s and AT&T and Verizon Sales Reps that guide uninformed consumers to purchase inferior phones.
17. shamataa (Posts: 202; Member since: 07 Dec 2011)
Same time for the note 2 and Gs 3 and 4 so i don't know why you guys are complaining since Samsung says to update around the same time more or less.
18. itsdeepak4u2000 (Posts: 2099; Member since: 03 Nov 2012)
Very late HTC and only One is getting 4.3, what about others?
19. smacsteve (Posts: 30; Member since: 16 May 2012)
I really love my HTC One and it had worked flawlessly... However, if HTC drags this out longer than I care to wait. My next Android phone will be Moto X!
20. Berzerk000 (Posts: 3657; Member since: 26 Jun 2011)
HTC has already said that they're waiting on the carriers to accept the update. HTC's work is already done with the 4.3 update, the only thing that can drag this out and keep you from your update is the carrier. If you don't get your update in a timely manner, it's the carrier's fault, not HTC's.
21. mikewillz (Posts: 35; Member since: 03 May 2013)
This has solidified my decision to not only switch to T-Mobile, but to purchase nothing but Nexus phones. I'm done with skins and carrier branded phones.
27. robinakilt (Posts: 9; Member since: 30 Mar 2012)
The DNA is my second and last HTC phone I will ever buy. Which in a way is sad because the DNA is a bad ass phone which feature wise pushed the standards higher for smartphones. So to give half asses support to this phone that is not even a year old is BS!
Honestly, I should not be surprised because Verizon never really seemed to support HTC anyway at least at my local store. They always push Samsung not sure if it is what they like or if there is more money there for Verizon......
It will be nice to have the update to 4.2.2 and the Sense 5.0 but still feel like more of a dollar sign to HTC than a customer with loyalty. I believe that Apple, Microsoft and Samsung see us all as dollar signs also but they understand customer loyalty is key to keeping their brand on top. By supporting products longer than they may like to but because they understand the consumers will stay loyal over time.
29. 14545 (Posts: 985; Member since: 22 Nov 2011)
HTC may not have tons of clout, but they have enough to say to the carriers if you don't push our updates in the same manner that Samsung and Moto get we will stop selling phones with you. But they won't do it, so that's why they suck. Honestly though, I don't think HTC wants to do it. I mean why would they, it gives them an excuse to drag the update out.
That's where Samsung has to market cornered on new android phones, is their support after sale. Not much of the same can be said about other OEM's.