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HTC One (M8) appeals mostly to loyal HTC fans, report says

Posted: , by Peter K.

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HTC One (M8) appeals mostly to loyal HTC fans, report says

Exactly a month ago, the much-hyped HTC One (M8) got both officially announced and launched on the market. The flagship was off to a relatively slow start, and although the somewhat-troubled Taiwanese maker has not yet revealed official information about the sales of the One (M8), it stated that it is satisfied with the market performance of the device.

Well, sales numbers are a scarcity at the moment, but a recent report gives a little more insight on the type of customers that trade-in their old smartphones for recycling so that they can acquire HTC's finest. This report is released by CompareMyMobile, a phone recycling website, which informed us about the trade-ins prior to the launch of the Samsung Galaxy S5.

“It’s great to see how loyal HTC owners have been, particularly owners of the HTC One."


It appears that most of the users, who opted to lay their hands on the UltraPixel beast, are loyal to HTC – 46.8% of them traded-in an older HTC device and claimed that they intend to purchase a One (M8). What's more, 13.24% of those users traded-in the predecessor - the HTC One (M7).

Additionally, 23.74% of those that expressed their desire to migrate to HTC land and the One (M8) in particular handed in an Apple-branded smartphone. The report also reveals that some 21.29% of those, who intended to purchase HTC's new flagship, traded-in an older Samsung device.

“It was amazing to see that over 40% of the HTC One M8 owners had upgraded from an Apple or Samsung device. Data we collected over a month through the comparemymobile.com phone recycling checkout suggests a much bigger churn of brands than we would have estimated,” said Ashley Turner, co-founder of the website.

Other HTC devices have seen a big increase in their trade-ins, as well. For example, the HTC One has experienced a 129% trade-in spike since the One (M8) got announced. The trade-ins of the HTC One mini and the older HTC One X have risen 88.89% and 175%, respectively.

All in all, these numbers reveal that HTC is bathing in the loyalty of most of its users. However, HTC's latest financial report showed us that it's still losing money and the revenue is going down instead of up. In this line of thought, it will be more than interesting to see HTC's upcoming financial reports, as they would reveal if the One (M8) is a superhero or a superzero device.


source: CompareMyMobile

44 Comments
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posted on 25 Apr 2014, 09:46 29

1. Anshulonweb (Posts: 276; Member since: 07 Feb 2014)


once you go premium you don't go back......

posted on 25 Apr 2014, 09:53 2

4. Kishin (Posts: 579; Member since: 30 May 2013)


I know, but there quite few devices in premium built race.

posted on 25 Apr 2014, 12:05 5

21. The-Sailor-Man (Posts: 468; Member since: 25 Mar 2014)


Do you know what means "premium"????
Cheap ALUMINUM
Right?

The worst material for smartphones- EVER

posted on 25 Apr 2014, 14:41 1

27. sipha (Posts: 249; Member since: 12 May 2012)


why??

posted on 25 Apr 2014, 20:14 2

30. roscuthiii (Posts: 1785; Member since: 18 Jul 2010)


It scratches pretty easily and it's fairly apparent once it is scratched. Could always put it in a case, but then there you are, now looking at what's become a plastic chassis phone.

They may as well make cheaper than dirt chassis for the phones and then interchangeable "premium" aluminum cases if people want the premium look.

posted on 25 Apr 2014, 10:15 7

11. SupermanayrB (Posts: 144; Member since: 20 Mar 2012)


The hardware is premium, but based on what I see come in & out of every store that I've worked at, the software (from the Hero to the 2013 HTC One) is anything but.

posted on 25 Apr 2014, 10:25 2

12. maherk (Posts: 781; Member since: 10 Feb 2012)


Too bad it is plugged with many build issues. I was too close to getting one, it is gorgeous to look at and hold, but after reading about all the problems it is facing, I decided to not get it.

posted on 25 Apr 2014, 10:30 3

14. jaytai0106 (Posts: 1189; Member since: 30 Mar 2011)


What are the build issues with the HTC One M8. I'm just wondering since I haven't read anything about them yet. D:

posted on 25 Apr 2014, 12:48 2

23. maherk (Posts: 781; Member since: 10 Feb 2012)


Don't get me wrong, I am not trolling at all, this was supposed to be my 1st HTC phone since the HD7, it felt great in the hand and looked brilliant when I tried it in the store, plus the camera is much better than the reviewers claimed. But couple of youtube videos and lots of complaints on xda and androidforums made me skip on it. Dead pixels out of the box, screen isn't flush with the speaker grills, loose volume buttons, not charging and dying battery, crackling speakers. Again, as a consumer I was thrilled when I saw this phone, I believed that for once Samsung should be scared, but HTC once again proved that they rather not spend big on quality control.

posted on 28 Apr 2014, 08:10

44. jaytai0106 (Posts: 1189; Member since: 30 Mar 2011)


First, I didn't think you were trolling at all haha Sorry if it came out that way. I was really wondering what kind of issues the M8 has since my gf has one and I would like to see if those issues are on her phone as well. However, I have yet to experience those issues on her unit. However, the first M8 she got it has problem with the screen not be able to turn back on randomly and it had to be hard restart. We did exchange the unit at AT&T store and she hasn't experience any problem since.

posted on 25 Apr 2014, 13:01 3

24. chebner (Posts: 113; Member since: 17 Oct 2011)


I haven't read about any. And better yet I have an M8 and have had zero issues. Sounds like FUD to me.

posted on 25 Apr 2014, 10:38

15. CX3NT3_713 (Posts: 1649; Member since: 18 Apr 2011)


Yupppp. NOKIA!!

posted on 25 Apr 2014, 11:43 1

18. DEATHSTROKE9 (Posts: 371; Member since: 09 Nov 2013)


"Once you let the darkness inside, it never comes out" - The Huntress, Arrow

posted on 25 Apr 2014, 13:28 2

25. MrTzr (Posts: 100; Member since: 26 Jun 2013)


The S5 is more premium in my opinion: it has a (way) better camera, a better screen, no space-wasting on-screen buttons, IP67 and a replaceable battery. But the M8 looks definately better. But that's not an important feature of a smartphone for me.

posted on 25 Apr 2014, 20:35 1

32. skyline88 (Posts: 282; Member since: 15 Jul 2013)


UltraGimmick taking utterly hopeless photos all day long
front facing speakers which doesn't make sense for a phone
huge ugly bezel
non-removable battery

yes, very premium, fanboy

posted on 25 Apr 2014, 09:48 8

2. gmracer (Posts: 23; Member since: 09 May 2013)


to be honest, HTC is a hot phone,.. I like to have one :)

posted on 25 Apr 2014, 10:01 16

9. xsoft7 (Posts: 12; Member since: 12 Dec 2013)


HTC Is a company, not a phone

posted on 25 Apr 2014, 09:52 4

3. bagou01 (Posts: 19; Member since: 20 Nov 2013)


it's just too big man, Nexus 5 is as far as i will ever go for a phone, after that it won't fit in any pocket of any of my jeans...

posted on 25 Apr 2014, 09:54

6. heysamad (Posts: 5; Member since: 24 Apr 2014)


Then wait for One m8 mini.

posted on 25 Apr 2014, 10:25 4

13. Kishin (Posts: 579; Member since: 30 May 2013)


It won't have the specs he needs.

posted on 25 Apr 2014, 09:53 2

5. heysamad (Posts: 5; Member since: 24 Apr 2014)


The best built smartphone with the best speakers. I wish i could buy it :(

posted on 25 Apr 2014, 12:11 5

22. The-Sailor-Man (Posts: 468; Member since: 25 Mar 2014)


Do you know what means "best built" ???
Sealed, nandicap, cheap aluminum, easy to dent, never to open, heavy, huge bezels........

And if know just a little about acoustic, you would know that FRONT SPEAKERS= POS for small size device like smartphones.

posted on 25 Apr 2014, 09:59

7. dontneedtoknow (Posts: 135; Member since: 17 Feb 2014)


I'm getting this because of sense and the build quality but I hope the camera isn't a let down. I'm no professional photographer but I do like taking pictures of nature

posted on 25 Apr 2014, 10:00 1

8. kbreeze415 (Posts: 11; Member since: 21 Jul 2012)


I had last years model briefly. Went through three of them, first one stopped reading my sim card after the first day and my wife went through several of them for various reasons. Kinda turned me off from HTC but I might give this one a try.

posted on 25 Apr 2014, 10:09 4

10. papss (unregistered)


I have a m8 and the only build quality issue is the speakers grill strip doesn't lay flush with the screen on one side.. Other than that I've been more than pleased with the phone. Of course it's not my daily driver (L1520) but it's a damn fine phone

posted on 25 Apr 2014, 10:48

17. CamaroSS (Posts: 72; Member since: 24 Jul 2012)


Early batches of new phones from every single manufacturer have high defect rates. I had the same 'tilted' screen problem on my GS2, HOX& X6! I bet it has something to do with rushing products out to the market even before the damn glues get a chance to settle. But 2014 seems to be my lucky year - launch day m8 & z2 and no lemon yet.

posted on 25 Apr 2014, 12:02

20. papss (unregistered)


I'm still more than fine with the issue.. just pointing it out.

posted on 25 Apr 2014, 20:22

31. dnayr77 (Posts: 1; Member since: 25 Apr 2014)


I have the same issue on the bottom right side, but it is almost unnoticeable. Other than that small issue it is a fantastic phone that has been very reliable and fast through the past 3 weeks that I have owned it. The camera also seems to be much better than the reviews made it out to be.

posted on 25 Apr 2014, 10:46 1

16. DocOc (Posts: 55; Member since: 23 Apr 2014)


It appears that most of the users, who opted to lay their hands on the UltraPixel beast, are loyal to HTC – 46.8% of them traded-in an older HTC device and claimed that they intend to purchase a One (M8).

I'm not sure how 46.8% constitutes as "most"??

posted on 25 Apr 2014, 11:44

19. zachattack (Posts: 532; Member since: 31 Jul 2013)


Is this article trolling, i think so. What a derpy article DERP HTC FANS LIKE HTC PHONES oh really thanks for the report

posted on 25 Apr 2014, 13:40

26. Damo579 (Posts: 131; Member since: 18 May 2013)


I played around with it form the first time today and I thought it was great. I have a 1020 and I dong plan on getting a phone right now but if I was looking for an android phone right now I would get it.

posted on 25 Apr 2014, 19:16 1

28. DisCHORD (Posts: 35; Member since: 25 Apr 2014)


Yes. Aluminum is totally NOT a premium material. Just look at these airplanes that use aluminum because it is the industry standard because of its light weight and strength! F-16 Fighting Falcon, most commercial airliners... Need I go on? These phones are made of aircraft grade metal. Not the cheap crap they use for pop cans! That is why HTC one m8's, iPhone 5s's, and Nokia Lumia 925's feel so much more expensive... And in reality, the build materials are more expensive. Aircraft grade metal isn't cheap! And the s5? Having a better screen? That's far from the truth. The m8's color representation is much better. The m8 puts out more power to headphones than any other phone. Even iPhone 5s's 1 volt is smaller than the m8's 1.3 volts. The s5 puts out 0.5 volts. That's pretty crappy. My Lumia 925 sounds, looks, and feels better. The galaxy series? Having good cameras? Man, you people must be high! My Lumia 925 with an 8.7 mp camera takes better shots than my sisters s4! Its all about color representation. Nokia excels in this area. Again, HTC and Nokia are the only two companies I'd ever buy a phone from. M8 for unmatched design, sound quality from both speaker and audio jack, and looks. Nokia for camera, design, display, durability, decent sound quality, and customizable options for if you want more or less contrast in the display, and the option to adjust tint to be warm or cool.

posted on 25 Apr 2014, 19:18

29. DisCHORD (Posts: 35; Member since: 25 Apr 2014)


This is obviously the best phone for any audiophile to have. No other phone will even come close to matching up.

posted on 25 Apr 2014, 21:21 1

33. GoBears (Posts: 333; Member since: 27 Apr 2012)


I just traded my Note3 for an M8 and am pretty happy with it. I was having poor reception with the Note so I figured I'd try the M8. Reception and battery life are excellent. Camera is not near as bad as people say it is. In fact, where the camera lacks in details in makes up for in speed and nice bright shots. Boomsound speakers are awesome. Not to mention it already has s-off, unlocked bootloader and permanent root. My biggest gripe is the lame hard to see hidden notification led.

posted on 25 Apr 2014, 22:12 1

34. verizondavor (Posts: 3; Member since: 15 Apr 2014)


You guys are clueless. I have owned every device and HTC have been the best. Working for Verizon for 7 years , they are the least returned devices and HTC always gives you that WOW experience without 50 add on apps that Samsung gives you. Look at phone arena rating and then user rating and on HTC's user rating is alweys higher. Unlike most of the competitions user rating.

posted on 25 Apr 2014, 22:13 1

35. verizondavor (Posts: 3; Member since: 15 Apr 2014)


You guys are clueless. I have owned every device and HTC have been the best. Working for Verizon for 7 years , they are the least returned devices and HTC always gives you that WOW experience without 50 add on apps that Samsung gives you. Look at phone arena rating and then user rating and on HTC's user rating is alweys higher. Unlike most of the competitions user rating.

posted on 25 Apr 2014, 22:13 1

36. verizondavor (Posts: 3; Member since: 15 Apr 2014)


You guys meaning the negative talkers about HTC.

posted on 25 Apr 2014, 22:46 1

37. Taters (Posts: 2579; Member since: 28 Jan 2013)


I guess they like rattling volume rockers, dust under the screen, gaps near the earpiece. You know. Premium stuff.... Snicker...

Saying HTC is the leased return is laughable. Try most returned...

posted on 26 Apr 2014, 06:09 1

40. CanYouSeeTheLight (Posts: 716; Member since: 05 Jul 2012)


Honestly, is searching "HTC One problems" on google everything you do? Because other companies don't have problems on release with their phones. /s

posted on 26 Apr 2014, 14:17

42. Taters (Posts: 2579; Member since: 28 Jan 2013)


Not even close to the amount of problems on HTC devices. I can get a flawless device on the first batch of Apple, Samsung, LG, and even Sony devices. With HTC, not a snow balls chance in hell.

That should tell that HTC is in a league of their own when it comes to shoddy manufacturing and engineering.

posted on 25 Apr 2014, 23:24 1

38. flynfree (Posts: 374; Member since: 09 Jun 2013)


How ugly those bottom bezel+on screen navigation, my HTC one is better looking!

posted on 26 Apr 2014, 00:02

39. tiara6918 (Posts: 1322; Member since: 26 Apr 2012)


I have been very proud of htc for the past few years. I will stay loyal in buying their products no matter what.

posted on 26 Apr 2014, 11:55

41. DisCHORD (Posts: 35; Member since: 25 Apr 2014)


I will only ever buy HTC and Nokia. Both are amazing manufacturers. At the moment, I have the Lumia 925, and it is an absolutely beautiful phone. My friend has an HTC one. Very impressive phone all in all. The only other company that cares about audio is apple, but too many downsides to their products to allow me to consider them. Nokia and HTC don't have many add on apps, (besides the fail that was beats audio that modifies sound when on and when off to give the impression that music without beats audio is boring, but that's gone now so its all good.)and if you don't like the nokia manufacturer add ons on Lumia phones, they are all uninstallable. I think I'm going to switch off between Nokia and HTC for my phone purchases. Both are awesome so how can I choose? The audio... Now, that is an upside to both. And I'm not talking about the speakers! The power output... Now, the HTC one m8 can power some headphones that are normally really hard to drive with other devices. Heck, the m8 is more powerful than the iPod touch 5g in powering headphones. That is impressive. Nokia has a built in very powerful equalizer and Dolby digital if you are watching something or playing a game that is made for 5.1 or 7.1 channel audio. Or just if you like a crazy large soundstage from headphones. That is my reasons to buy HTC or Nokia.

posted on 27 Apr 2014, 19:26

43. DisCHORD (Posts: 35; Member since: 25 Apr 2014)


Hmm, taters! The galaxy s5 camera has problems! Didn't you read that article? That is a first batch problem! Do research before stating something. Plus, galaxy s5 has terrible audio quality, and the s4 is even worse. The iPhone is a good looking rip off that should be 300$ cheaper, and Sony has been crappy in the build department for quite some time. Look at the new Sony XB series headphones. The new ones, even for 300$, feel like they are ready to break in 4 places. The old xb series was very nicely made, but the new ones suck. Plus, almost every Sony headphone sucks for the price they ask. The Sony mdr-v6's? Those have terrible build now. Shameful, really. The old mdr-v6's could last for 10+ years. The new PlayStation's are made of cheap plastic on the outside, and cheap materials on the inside. And as for Lg? They are really good. Don't have any problems with the lg's I've had.

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