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Apple belatedly reveals bug fix that was on iOS 10.2.1

Posted: , by Alan F.

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Apple belatedly reveals bug fix that was on iOS 10.2.1
Even though iOS 10.2.1 was released last month, only now is Apple revealing that the update included a bug fix for certain models of the iPhone 6, iPhone 6 Plus, iPhone 6s and iPhone 6s Plus. Apparently, some of these iPhone models were abruptly shutting down after being given a task that required heavy duty processing power. Those units containing an older battery were more likely to shutdown after trying in vain to handle what was asked of it.

The update didn't completely exterminate the bugs, but Apple claims that with the release it has seen a decline in the number of iPhone 6s shutdowns by 80%. The update has lowered the number of shutdowns on iPhone 6 models by 70%. These sizeable reductions have taken place after iOS 10.2.1 has been installed on over 50% of the units that received the update.

Besides including a power management patch, iOS 10.2.1 also includes a new feature that allows those whose iPhone shutdowns suddenly due to an older battery, to instantly reboot by simply pressing the power button. Previously, an affected phone would have to be connected to a power adapter in order to reboot. This issue apparently has nothing to do with the battery problem found on some other Apple iPhone 6s units. Apple is replacing the battery on these specific units for free since they have a habit of shutting down even with 30% of life remaining on them. When these batteries were manufactured, they were exposed to too much ambient air which is believed to be the cause of the problem.

"With iOS 10.2.1, Apple made improvements to reduce occurrences of unexpected shutdowns that a small number of users were experiencing with their iPhone. iOS 10.2.1 already has over 50% of active iOS devices upgraded and the diagnostic data we've received from upgraders shows that for this small percentage of users experiencing the issue, we're seeing a more than 80% reduction in iPhone 6s and over 70% reduction on iPhone 6 of devices unexpectedly shutting down.

We also added the ability for the phone to restart without needing to connect to power, if a user still encounters an unexpected shutdown. It is important to note that these unexpected shutdowns are not a safety issue, but we understand it can be an inconvenience and wanted to fix the issue as quickly as possible. If a customer has any issues with their device they can contact AppleCare."-Apple

source: AppleInsider

13 Comments
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posted on 24 Feb 2017, 00:20

1. palmguy (Posts: 634; Member since: 22 Mar 2011)


Ambient air? That's a new word for me. An AA meeting. :-P

posted on 24 Feb 2017, 00:35 4

3. trojan_horse (Posts: 3962; Member since: 06 May 2016)


Bruh, so you can see Apple does secrete patches, in order to hide certain flaws in iOS, thus fooling it's users into making them think that iOS 10.2.1 is running better than it actually is.

SMH

posted on 24 Feb 2017, 01:44 2

5. AlikMalix (unregistered)


There are issues with every electronic and computing device... the difference is how fast the manufacturer takes care of it for the customer: in this case - taken care before it was even a problem! Yet Android users are still waiting months or years for their patches.

posted on 24 Feb 2017, 02:32 1

6. ShadowSnypa786 (Posts: 172; Member since: 06 Jan 2017)


But thats the thing it was a problem alot of people suffered from the battery issues and its good apple replacing them for free im sure this issue has been on going for months so that is kinda slow and thats not forgetting the touch disease issue which is still on going and apple is being taken to court for by consumers.

posted on 24 Feb 2017, 03:58 2

8. cmdacos (Posts: 433; Member since: 01 Nov 2016)


Apple support forums note issues going back to ip5 and from 2015. That was a speedy fix....

posted on 24 Feb 2017, 10:37

10. AlikMalix (unregistered)


I have an iPhone 5 currently used as a remote camera - ALLWAYS ON - it ha no issues. There was a power button issue with that phone that Apple replaced even if out of warranty for anyone. I also have an iPhone 5s that I still enjoy when I don't want to carry around the big 6s - so far "all these years" and no issues at all.

Both our current iPhones (both are 6s) are on the list of battery replacement program - both do not actually have the problem - I have them since they were released!!!

You have to realize that iPhones are extremely popular devices and are sold the most out of any device. With the exposure for individual iPhones numbers in the wild you'll find a few that will have issues - and Apple takes care of them officially or unnofficially (try taking it to Apple Store - I've seen Apple Store replaced devices that were not under warranty for free). The iPhone 6 with the be bending issue are also going to be replaced if you bring it in. Obviously they don't have to fix it if you neglectfully damage it like the screen issue you get that you call "Touch disease" only happens if you drop it (or bend it which will get replaced anyway if you bring it in) - but sometimes they still do.

There's no one android device that has this much exposure as nearly every iPhone model. Samsung devices still suffer from mean management issues. I bet the rest of devices from any android manufacturer has issues (just read hopeless people reporting these things on android forums) and no official fixes or acknowledgment.

Do android phones have to literally BLOW UP or CATCH FIRE, before an android manufacturer does something?

posted on 24 Feb 2017, 14:10 1

11. cmdacos (Posts: 433; Member since: 01 Nov 2016)


Where did I bring up Android? Need to take a puff on your inhaler to calm down my friend. So your phones don't have the issue so I guess it doesn't exist... The iPhone owners on the Apple support pages are clearly lying. Thanks for clearing everything up! You've saved Apple millions

posted on 24 Feb 2017, 00:34

2. diggie32 (Posts: 182; Member since: 03 Apr 2016)


I think the battery issue is spread across more than just the 6S. I've read about every model having the issue all over the net. Who knows why Apple only acknowledges a certain number of 6s. A buddy's work iphone 5 was doing it, lucky for him he got upgraded to a 7 through the carrier.

posted on 24 Feb 2017, 00:54 1

4. mikehunta727 (Posts: 997; Member since: 12 Sep 2014)


That's good they fixed it, Pixel users still waiting on more updates to fully resolve this issue on their end and also 6p and 5x users

posted on 24 Feb 2017, 03:27

7. cmdacos (Posts: 433; Member since: 01 Nov 2016)


The issue certainly wasn't due to heavy tasking. My work phone is an iPhone 6 and I only use it as a phone in emergency situations, nothing else and I have had this happen a couple times. No idea yet if it's improved with this latest update but here's hoping it's finally put to bed after this many years.

posted on 24 Feb 2017, 10:19

9. batmite (Posts: 152; Member since: 19 Jan 2017)


Once again Apple issues a speedy patch. Android users wish Android vendors did the same.

posted on 24 Feb 2017, 14:11 1

12. cmdacos (Posts: 433; Member since: 01 Nov 2016)


Yep, 2 years later... lickity split!!

posted on 24 Feb 2017, 20:52

13. iushnt (Posts: 2076; Member since: 06 Feb 2013)


To be frank Android security patches and bug fixes are usually rolled out monthly wise. It's not as bad as you are trying to Potray. Go and ask some S7 edge users and you will know.

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