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T-Mobile adds 1 million new customers in Q3

Posted: , by Alan F.

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T-Mobile adds 1 million new customers in Q3
T-Mobile's innovations paid off with 1 million new customers added to its rolls during the third quarter. That continues the trend seen in the previous quarter when it added 678,000 new subscribers to its T-Mobile and MetroPCS brands. CEO John Legere, who has been a breath of fresh air in the industry with his brash attitude and actions, said during a conference call on Tuesday that T-Mobile alone had added more new phone customers than the rest of the industry combined.

With the introduction of new plans that eliminated subsidized equipment pricing, smashing the old 24 month phone upgrade cycle, and eliminating international roaming charges in over 100 countries, T-Mobile has done more to shake up the industry in a matter of months than any other carrier ever. Legere has even made T-Mobile fans forget all about Carly, the operator's longtime spokeswoman who has apparently gone the way of two-year contracts.

"T-Mobile’s Un-carrier approach is resonating with consumers. Part of our customer momentum comes from the MetroPCS acquisition. With MetroPCS we are making great progress, including the planned additional expansion of the MetroPCS brand into another 15 additional markets by November 21. Our momentum is great and we have confidence that we can continue to deliver sustainable and profitable growth."-John Legere, CEO, T-Mobile

The self-proclaimed Un-carrier saw third quarter revenue rise 8.7% to $6.69 billion, topping analyst estimates of $6.58 billion. The company did report a $36 million net loss, larger than the second quarter's loss of $16 million. T-Mobile itself added 648,000 net new subscribers in the period, beating the 401,000 estimate from Wall Street. The carrier has now raised its projections of new postpaid subscribers for the year. Originally pegged at 1 million to 1.2 million, T-Mobile now expects1.6 million to 1.8 million new postpaid customers to be added in 2013.

source: AllThingsD, Bloomberg

15 Comments
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posted on 05 Nov 2013, 08:54 9

1. Droid_X_Doug (Posts: 5620; Member since: 22 Dec 2010)


Sounds like a bunch of former Sprint customers moved to T-Mo.

posted on 05 Nov 2013, 09:21

4. xDrizzyXx (Posts: 62; Member since: 28 Jun 2011)


Pretty much! haha

posted on 05 Nov 2013, 08:59 2

2. alpinejason (Posts: 262; Member since: 06 Sep 2011)


probably so amongst other carriers as well.at&t & verizon

posted on 05 Nov 2013, 09:19

3. Gemmol (Posts: 495; Member since: 09 Nov 2011)


since att and verizon customers grew it must mean sprint loss a few or some other company

posted on 05 Nov 2013, 09:44

5. danwatson (Posts: 102; Member since: 03 Jan 2012)


I wish T-Mobile had better service in my area. Sprint (who I have now) sucks so much that I am moving to Verizon but would much rather move to T-Mobile. Please T-Mobile, work really freaking hard to deliver a killer LTE network so I can join when my stupid Verizon contract runs out.

posted on 05 Nov 2013, 10:02

6. PapaSmurf (Posts: 7756; Member since: 14 May 2012)


What city do you live in?

posted on 06 Nov 2013, 03:26

13. Daftama (Posts: 563; Member since: 03 Nov 2012)


In the boondocks lol

posted on 06 Nov 2013, 07:01

14. danwatson (Posts: 102; Member since: 03 Jan 2012)


Just NW of Orlando

posted on 06 Nov 2013, 10:28

15. archangel9 (Posts: 230; Member since: 07 Feb 2010)


I know that area and it does have LTE there and even if you don't get it,you still fall back on HSPA+42 which is just as speedy.Most of Florida have TMo's 4G LTE

posted on 05 Nov 2013, 10:28 2

7. joseram695 (Posts: 45; Member since: 28 May 2012)


Go T-Mobile! I live in the metro Detroit area and have great service and my LTE is great I'm usually able to clock 30-35mb down and 20-30 mb upload.

posted on 05 Nov 2013, 16:40

10. Galen20K (Posts: 512; Member since: 26 Dec 2008)


Same on all of that. - D

posted on 05 Nov 2013, 16:04 2

8. _PHug_ (Posts: 380; Member since: 11 Oct 2011)


I'm moving to T-mobile in 3 - 5 days when my LG G2 arrives in the mail.

posted on 05 Nov 2013, 16:08 1

9. Bernoulli (Posts: 1437; Member since: 01 Sep 2012)


What? A loss of 38$million but net addition of 1 million customers? I know that handsets are a huge part of a carrier expense but how I was hoping they'd be in for greens by now, or would it be the amount of $$ being spent to roll out LTE hmm

posted on 05 Nov 2013, 18:27

11. cncrim (Posts: 479; Member since: 15 Aug 2011)


I know what is the math here I dont get it more subscribe but loose money?

posted on 05 Nov 2013, 19:49 1

12. Zero0 (Posts: 583; Member since: 05 Jul 2012)


They are building a network, they're advertising, working out deals internationally, and essentially handing out loans to their wave of new post-paid customers. All this while making less revenue per customer than the big guys.

In the long term, things will start to work out. They won't need to spend so aggressively on network equipment and advertising, and the larger customer base will balance out the fact that plans are cheap.

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