x PhoneArena is hiring! Reviewer in the USA
  • Hidden picShow menu
  • Home
  • News
  • Motorola to replace defective Nexus 6 devices suffering issue with detaching back-plate

Motorola to replace defective Nexus 6 devices suffering issue with detaching back-plate

Posted: , by Maxwell R.

Tags :

Motorola to replace defective Nexus 6 devices suffering issue with detaching back-plate
We have not been seeing widespread reports of this issue, but there appear to be a few Nexus 6 devices suffering a build-quality failure where either the back-plate loses adhesion to the chassis of the device, or the back-plate is pushed off due to an expanding battery, depending on whose account you read.

Where one issue could be construed as a simple manufacturing deficiency, the other issue over an expanding battery is possibly cause for a bit more concern.

One Nexus 6 user took to Twitter to contact Motorola Support over having not one, but also a second replacement Nexus 6 lose adhesion on the back plate. Another Nexus 6 user claimed on Reddit that the issue of his device disassembling itself was due to an expanding battery.

To their credit, Motorola acknowledges that it has seen “a few” bad devices in the mix and is prompting customers to contact the company’s customer care team. You can also try bringing the device back to the point of purchase as having something like this happen (without dropping it) is a manufacturing defect.

By accounts we have seen so far, it looks as though Motorola and the carriers have been on the up-and-up for replacing affected units, so if you find yourself with a defective Nexus 6, you should not encounter too much of a problem getting it replaced.

Have you had any issues with your Nexus 6?

sources: Phandroid via Android Authority

122 Comments
  • Options
    Close






posted on 17 Jan 2015, 21:17 1

1. Mxyzptlk (Posts: 14191; Member since: 21 Apr 2012)


Man this launch has been one huge mess.

posted on 17 Jan 2015, 21:22 16

2. tedkord (Posts: 12228; Member since: 17 Jun 2009)


Why? There were only 9 people affected?

posted on 17 Jan 2015, 21:43 16

6. Salazzi (Posts: 537; Member since: 17 Feb 2014)


If it was Apple, you'd be screaming "it's definitely more than 9!!".. oh wait.. already happened.

posted on 18 Jan 2015, 09:22 2

46. tedkord (Posts: 12228; Member since: 17 Jun 2009)


I think your sarcasm meter needs calibration. I was highlighting the hypocrisy of his reaction.

posted on 18 Jan 2015, 11:02 1

73. E.N. (Posts: 2610; Member since: 25 Jan 2009)


His sarcasm meter is spot on

posted on 18 Jan 2015, 11:26

76. tedkord (Posts: 12228; Member since: 17 Jun 2009)


You should stop in for a checkup, too.

posted on 18 Jan 2015, 14:40 1

97. E.N. (Posts: 2610; Member since: 25 Jan 2009)


lol, clearly its you that needs calibration. Poor delivery on your part. Hopefully your detaching backplate jokes are better than your sarcasm. Oh wait...it's not an iPhone defect...you don't really care.

posted on 19 Jan 2015, 02:00

113. BobbyBuster (banned) (Posts: 854; Member since: 13 Jan 2015)


You didn't know that iP6 sold hundreds of times more than N9?

Which means it would be thousands of people in proportion.

posted on 19 Jan 2015, 01:56

112. BobbyBuster (banned) (Posts: 854; Member since: 13 Jan 2015)


#Swellgate

posted on 17 Jan 2015, 21:55 6

9. Commentator (Posts: 3709; Member since: 16 Aug 2011)


Man how did I know that you'd have the first comment and it would be something launch-related?

posted on 17 Jan 2015, 23:24 1

21. Mxyzptlk (Posts: 14191; Member since: 21 Apr 2012)


What's your point?

posted on 18 Jan 2015, 01:52 4

26. Planterz (Posts: 2103; Member since: 30 Apr 2012)


That you're boring and predictable?

posted on 18 Jan 2015, 05:48

31. Mxyzptlk (Posts: 14191; Member since: 21 Apr 2012)


I didn't ask you.

posted on 18 Jan 2015, 09:22 1

47. tedkord (Posts: 12228; Member since: 17 Jun 2009)


Hey Planterz, what do you think of Mxy?

posted on 18 Jan 2015, 16:21

100. Mxyzptlk (Posts: 14191; Member since: 21 Apr 2012)


Don't be salty.

posted on 18 Jan 2015, 03:00 2

27. g2a5b0e (Posts: 3725; Member since: 08 Jun 2012)


That you're obsessed with Motorola like a dog is obsessed with sniffing butts. It's disgusting.

posted on 18 Jan 2015, 05:49

32. Mxyzptlk (Posts: 14191; Member since: 21 Apr 2012)


You must have some sick fantasy there. I don't need to know about it kid.

posted on 18 Jan 2015, 07:25 2

37. g2a5b0e (Posts: 3725; Member since: 08 Jun 2012)


You already know about it. You're secretly in love with Motorola. Just admit it.

posted on 18 Jan 2015, 07:39

38. Mxyzptlk (Posts: 14191; Member since: 21 Apr 2012)


Do i look like sniggly to you?

posted on 18 Jan 2015, 08:49 2

42. g2a5b0e (Posts: 3725; Member since: 08 Jun 2012)


No, not at all. He's intelligent.

posted on 18 Jan 2015, 12:54

89. Mxyzptlk (Posts: 14191; Member since: 21 Apr 2012)


Much more than I can say for you.

Checkmate.

posted on 18 Jan 2015, 16:56 1

102. g2a5b0e (Posts: 3725; Member since: 08 Jun 2012)


Oooooooh, you said checkmate. You've clearly won this argument. I concede.

posted on 18 Jan 2015, 18:19

106. Mxyzptlk (Posts: 14191; Member since: 21 Apr 2012)


Of course I won the argument.

posted on 19 Jan 2015, 15:21 1

117. iOSLMFAO (banned) (Posts: 290; Member since: 15 Dec 2014)


Saying "I know you are, but what am I" (which is basically what you said) is hardly "winning". It merely highlights your immaturity and lack of wit.

posted on 19 Jan 2015, 15:21

118. iOSLMFAO (banned) (Posts: 290; Member since: 15 Dec 2014)


"I know you are but what am I" is your best response, how sad.

posted on 18 Jan 2015, 09:06 2

43. elitewolverine (Posts: 5188; Member since: 28 Oct 2013)


And yet you cannot even comment on the topic at hand, simply attacking someone. That is usually an indication of low intelligence...

In reality it has been kind of a mess, however, sucks that it happens and glad that they are taking care of it.

posted on 18 Jan 2015, 09:33

55. g2a5b0e (Posts: 3725; Member since: 08 Jun 2012)


I'm going to guess you're replying to me, even though you actually replied to comment #9--another sign of low intelligence. But perhaps you're right, it's quite easy to lower yourself to another's level when it's what you're surrounded by.

posted on 18 Jan 2015, 12:53

88. Mxyzptlk (Posts: 14191; Member since: 21 Apr 2012)


I love the high and mighty who likes to belittle people being a salty pompous person. It just shows you how insecure they are.

And yes g2a if you aren't catching on, I'm responding to you.

posted on 18 Jan 2015, 13:50

96. g2a5b0e (Posts: 3725; Member since: 08 Jun 2012)


Clap, clap, clap. Here's a cookie from my high & mighty throne. Enjoy.

posted on 18 Jan 2015, 18:18

105. Mxyzptlk (Posts: 14191; Member since: 21 Apr 2012)


Nah you keep it as your treat.

Want to comment? Please login or register.

Latest stories